Taobao winner Ali Health Pharmacy includes which of the following services?

Alibaba Health Pharmacy includes services such as 24-hour pharmacist service, official authenticity guarantee, 88VIP 50% discount, and expiration of health card refunds.

1. Pharmacist 24-hour service

Alibaba Health Pharmacy provides free 24-hour pharmacist service. This means that users can consult professional pharmacists at any time through the online platform of Ali Health Pharmacy, whether during the day or night. This is undoubtedly a very convenient choice for friends who need medication.

2. Guarantee of official authenticity

Alibaba Health Pharmacy is a store operated by Alibaba Health Pharmacy opened by merchants on Tmall after submitting true information and passing Tmall’s official review. Goods or services produced and purchased through legal and compliant channels are considered genuine.

3. 88VIP enjoys a 50% discount

88VIP is a level in Alibaba’s membership system. Users with 88VIP level can enjoy a 5% discount when making purchases at Alibaba Health Pharmacy.

4. Return of expired health card

When the health card of Ali Health Pharmacy expires, the user can contact the customer service of Ali Health Pharmacy, and the customer service will process the expired health card according to the corresponding situation. The money will be replenished to avoid user losses.

The business structure of Alibaba Health Pharmacy

1. Pharmaceutical e-commerce business

Alibaba Health’s pharmaceutical e-commerce business is user-centric and actively uses Internet technology, Internet of Things technology, omni-channel promotion of self-operated pharmaceutical business, Tmall pharmaceutical platform, and new retail business combined operating model, continue to actively expand cooperation with upstream high-quality brands, and establish online and offline integration for users with health needs comprehensive pharmaceutical service platform.

2. Medical and health service business

Alibaba Health Pharmacy can better meet the needs of users for online medical treatment. It uses technology and model innovation as a means to establish a pediatric center, live science popularization, Diversified and multi-dimensional medical tools and service capabilities such as community mutual assistance enable users to obtain one-stop and convenient online medical and health services.