What does a stewardess do?

In the flight attendant industry, the brightest job is flight attendant, but as a qualified flight attendant, there are many responsibilities and many unknowns. Not as good as the duties of a flight attendant:

1. Clearly understand and master all kinds of safety regulations and documents. Only by meeting this basic requirement can the whole team work with strict and accurate standards. On the one hand, although we have rules to follow in every safety work, team members should strictly abide by the rules, but in the specific operation process of team members, there will be many soft behaviors that add personal factors and affect the quality of work.

Therefore, when necessary, flight attendants should have a correct guidance and correction to the behavior of team members, so that every safety work can be on the right track. On the other hand, at the first time of many engine room incidents, the flight attendant's first thought is to report to the flight attendant and then wait for instructions. The scale of safety regulations mastered by flight attendants at this time will affect and determine the handling of the incident. Therefore, it is of great significance for flight attendants to understand the handling procedures of various security systems.

2. Strong control over the engine room. This includes flexible disposal ability, keen observation and foresight of things.

First of all, while the cabin attendants are busy implementing safety work, they should keep clear thinking, and at the same time, they should master the work that is going on in the cabin, the work that will be carried out in the next few steps and the work that needs to be tracked. Only in this way can we master the working rhythm of the engine room, improvise, be orderly when encountering unexpected situations, and focus on management and command.

Secondly, the flight attendants understand the specific work done by the flight attendants and passengers in the cabin with keen eyes, and then find out the problems. Flight attendants should be good at finding problems in flight. Problems in work are inevitable, but it is important not to let them touch safety and become unsafe hidden dangers and incidents. Therefore, it is necessary for flight attendants to follow the safety work of flight attendants.

You should also have a general understanding of the passengers. Especially for special passengers, first-time passengers, curious passengers and passengers with different behaviors. We should know their number, distribution and the proportion of passengers. Because the management of them greatly affects the effect of the safety management of the whole engine room.

But for flight attendants, it is impossible to serve and manage every passenger well, so it is necessary to delegate management functions to regional flight attendants. In the case of mastering the whole, the regional flight attendants are required to take responsibility, be serious and responsible for every passenger in the area, and strengthen communication with each other.

Flight attendants should arrange their work according to the characteristics of flight routes, flight attendants' work characteristics and passengers' characteristics, make a comprehensive analysis based on their own work experience, communicate with crew members in advance when preparing for flight, put forward corresponding requirements, and ask crew members to be sensitive to such problems, remind them of the key points that should be paid attention to, and prevent problems before they happen.