What questions will the operator of Unicom's interview hotline ask and how to answer them?

"Don't be too nervous. Pay attention to answering the questions. You must be fluent and polite.

This question is usually a self-introduction or an emergency answer, such as what would you do if there were impolite guests.

Don't worry, because this kind of position is very mobile, they always have to recruit people, and generally they will be hired if they don't answer badly. "

Upstairs is good! Mainly to listen to your voice, and how to deal with some urgent things.

Key elements:

1, don't make major final treatment without authorization;

Don't argue with customers under any circumstances (think of a bunch of excuses and try to be kind)