Overcoming micro-expressions in the workplace

Overcoming micro-expressions in the workplace

To overcome micro-expressions in the workplace, you must maintain a respectful attitude in the workplace. You must pay attention to politeness when applying for a job. It is inevitable to encounter colleagues you don’t like. There are many invisible traps in the workplace. We must pay attention to the micro-expressions on the face, because these micro-expressions can reveal your inner thoughts and lead to many misunderstandings. So how to overcome the expressions on the face? Let me take you through how to overcome micro-expressions in the workplace.

Overcoming micro-expressions in the workplace 1

It is not a hidden rule, but a reminder, a kind of avoidance micro-expression, which is "leaked" on the face when inner emotions are revealed and concealed. information. Although "micro-expressions" pass by in a flash, they reveal a person's psychological quality under pressure. The following are some micro-expressions in the workplace:

Scratching the head, slightly curling the corners of the mouth, and frowning show inner anxiety and not knowing how to deal with it;

Unconscious touching of the neck with the hand shows that the inner panic is trying to hide the truth;

Frequent holding of glasses, or playing with ties, necklaces, etc., shows lack of self-confidence and restlessness;

Rubbing or rubbing knees with hands, revealing anxiety and lack of confidence;

Putting your hands in your pockets and looking left and right, not daring to look directly at the other person, indicates nervousness and fear;

Biting your lips lightly reveals your inner hesitation and anxiety;

Looking up indicates hesitation. Performance;

Holding the eyebrows is a typical expression of shame. When appearing in an interview, you should pay attention to any inappropriateness in the content described;

Open your mouth slightly and widen your eyes to express surprise. Curling the lips to one side expresses disdain;

Often interrupting the conversation and making cutting gestures during the conversation indicate that the person has a strong opinion.

These small and inadvertent actions may cause people to lose at the first level during a workplace interview. During the interview, the interviewer will mainly refer to micro-expressions to examine two points: the interviewer's confidence and the credibility of the answer; and then comprehensively consider the personality characteristics displayed to determine whether it meets the job requirements.

When college graduates participate in job fairs, experts suggest chewing gum to reduce stress and improve "micro-expressions."

Human resources experts said that small actions such as wiping the nose, feeling helpless, and wandering eyes are external reactions of inner tension. These "micro-expressions" always inadvertently reveal the stress state of job seekers, which can easily Bring negative comments from the interview examiner. "Job seekers must have the awareness to proactively face and resolve stress. We recommend that job seekers use some simple and easy ways to reduce stress, such as chewing gum, taking deep breaths, meditating for a moment, tapping temple points, etc." < /p>

According to Professor Liu Xiangping from the Department of Psychology of Beijing Normal University, chewing gum can cause the enhancement of alpha brain waves, and the weakening of alpha brain waves is closely related to the generation of tension and anxiety. From this, it can be deduced that chewing gum Can relax your mood. Foreign studies on salivary cortisol have also found that when chewing gum, the level of salivary cortisol, which is proportional to the feeling of stress, is significantly reduced. In other words, the feeling of stress is reduced when chewing gum. Overcoming micro-expressions in the workplace 2

Do you know what "micro-expressions" mean? What is the role of "micro-expressions" during an interview?

"My hobbies are sports and walking. My weakness is that I am not careful. When I was a study committee member, I filled in the wrong information." Xiaoli, an accounting major from Guangdong Technical Normal University, just finished introducing herself. Human resources expert Zhu Anjing commented on her: When introducing yourself, don’t talk with your eyes closed, don’t put your hands on the chair, and don’t shake your body. The "eyes, hands and body" mentioned by Zhu Anjing are "micro-expressions".

This is a scene at the special job fair held by the four major state-owned banks at Jinan University on November 21. Different from the past, this year’s on-site job fair introduced special training services to improve “interview micro-expressions”. Before the formal interview, students can come to the "Micro Expression Special Training Center" to experience it. The organizer hopes to help students relieve their nervousness and gain extra points for the interview.

Viewpoint PK

"Micro-expression" is very important, but it belongs to the skill category of job hunting. Some people worry that overemphasis on "micro-expressions" will put the cart before the horse when applying for a job.

Like: Some students believe that a proper understanding of some basic "micro-expressions" is very helpful for interviews. These job search skills were originally supposed to be taught in career guidance classes in colleges and universities, but they have not yet officially entered the classroom. Now there are companies and training institutions coming out to advocate, which is a good thing. The concept of "micro-expressions" is far from universal, and it cannot be said to be "excessive".

Bomb: There are also some opinions that question "micro-expressions" and believe that interviews should be natural and real, and there is no need to deliberately cater to the examiner. In the actual interview process, it is impossible for job seekers to follow the "micro-expression" skills one by one. "Micro-expression" is more of a kind of understanding and quality, which is similar to primary school students writing essays. People who have just learned writing, teachers Everyone will teach writing skills, but writing skills alone cannot produce good compositions. Really good compositions quietly reflect various skills.

College employment guidance teachers remind students that instead of improving their learning of "micro-expressions" and relying too much on "complementing" relevant knowledge before interviews, it is more reliable to improve their own psychological quality.

Wiping your nose and having a stiff expression betray your nervousness

Wiping your nose, feeling helpless, and having wandering eyes, these inner nervous reactions can easily lead to negative comments from the examiner. A "Survey on Interview Stress among Chinese College Students" showed that 82% of people showed stress microexpressions such as stiff expressions and scratching their heads during interviews. However, these "micro-expressions" are difficult to detect by job seekers, but easy to be captured by HR.

Wu, a student with a master's degree in management from Sun Yat-sen University, participated in the special interview "micro-expression" training with great interest after submitting his resume at the job fair. Mr. Wu majored in chemistry as an undergraduate and changed his master's degree to management. He is a compound talent and he is quite confident in himself. During the special training, human resources expert Zhu Anliang first asked one or two routine questions, and then responded with a sharp question: "You were a science student. Can you calculate how much chewing gum the Chinese consume every day?" Wu was faced with an unexpected situation. The question was a little hesitant. Zhu Anjing commented that "micro-expressions" are often found when something unexpected happens, and your expression betrays yourself at this time.

It is understood that the "Micro Expression Special Training Center" will be stationed at college job fairs in eight cities in the near future. This is a stress-relieving service tailored by Wrigley Company for this year's college graduates. In addition to receiving face-to-face guidance from experts, candidates can also conduct on-the-spot self-examination through on-site "micro-expression haha ??win". The seven amusing mirrors magnify and deform different body parts of job seekers respectively, helping job seekers correct bad "micro-expressions". Some students posted on Weibo that the micro-expressions are very powerful.

Insight into HR’s “micro-expressions” can help you suit your needs

“Micro-expressions” is not a term specific to job seekers, HR also has “micro-expressions”. If job seekers can "observe words and expressions", they can also have insight into the interviewer's heart, and "cater to his liking" during the interview, and timely adjust or change some topics that HR is not interested in or views that HR does not agree with.

Wang, a mathematics major from China Normal University, came to the job fair for the "Micro Expression Special Training Center" because he wanted experts to comment on the "group interview" he attended at a certain company a few days ago. Why He was the best but was the first to be dismissed? Wang said that there were 5 people in the "group interview" at that time. He performed very strongly and was the leader of the group. After the interview, HR was very kind to him, but Wan Unexpectedly, he was the first to be eliminated. HR's expression deceived him.

Human resources experts believe that understanding HR’s “micro-expressions” will help you reverse the situation in an interview in a timely manner. For example, some people say that during interviews, the HR's right hand is always on the face, the middle finger is closed over the mouth, the index finger is straightened and pointed at the corner of the right eye, the left arm is across the chest, and the eyes are rarely directed at the job seeker. Such body language , which basically means that he is not interested in the interviewer.

Adjust "micro-expressions" before the interview

The concept of micro-expressions was first proposed by American psychologist Paul Ekman in 1969, and later followed the American TV series "The Farewell" Lie to Me" became popular. Micro-expressions refer to subconscious short-term expressions, which are as short as 1/25 seconds.

“Foreign companies pay great attention to micro-expressions in recruitment, and state-owned enterprises have also begun to pay attention to them in recent years.” It is understood that more than 95% of interviewers value the overall quality of job applicants when answering questions. , psychological quality and stress resistance. Most examiners pay more attention to whether the interviewer's answers are natural, fluent, and logically rigorous, because this can show good psychological quality.

Human resources expert Zhu Anjing said that "micro-expressions" can be trained, such as etiquette classes in colleges and universities. But the most important thing is to learn to adjust and show excellent psychological quality in front of the examiner with a relaxed attitude. Job seekers can use some simple and easy ways to reduce stress, such as drinking water before the interview, listening to soft music, taking deep breaths, meditating for a moment, tapping temple points, chewing gum, etc.

A staff member of the Employment Guidance Center said that the biggest test point in interviews at present is "micro-expressions". Effectively reducing stress and improving "micro-expressions" have become the key to gaining points in interviews. Overcoming Micro-Expressions in the Workplace 3

Micro-expression psychology is a very popular psychology sub-subject in recent years. The reason for its rapid popularity may be that people feel that complex expressions can be interpreted through subtle expressions. The psychological phenomenon is very interesting, and on the other hand, related film and television works have contributed a lot, such as "Lie to Me", "Mind Reader", the American drama "Criminal Minds" (the Korean drama has a remake, which is also very interesting), etc.

There are very few micro-expression experts in China. As far as I know, there is only one Jiang Zhenyu. Unfortunately, he seems to be more interested in variety shows than scientific research.

Generally, people study micro-expressions because they want to interpret other people’s expressions and psychology. In fact, from another perspective, if a person can control his own micro-expressions, he will be in a proactive position in interpersonal communication, and he will be able to handle relationships in the workplace and life with ease.

But this is not an easy thing, because micro-expressions are different from expressions that we can easily control. They are more people's inner expressions in the subconscious or unconscious, and are the expression of the true inner intentions. Even if you can consciously try to hide it, it's difficult to do so.

But after research, I found that it is difficult to conceal one's micro-expressions, and it is relatively easy to manage micro-expressions (that is, consciously make some micro-expressions). Due to space limitations, here I will only share some of my experiences on micro-expression management in the workplace.

1. Eyes

1. Controlling the number of blinks can make others feel your calmness and confidence

The normal blinking speed of a person should be 6 per minute To 30 times, if the blink frequency is too high, it will give people a very anxious feeling. It is said that when US President Clinton was running for president against Al Gore, Clinton was able to control his blinking rate at about 8 times per minute, looking wise and giving people a sense of trustworthiness. On the other hand, his opponent Gore blinked up to 50 times per minute. He looked very restless and anxious, which made people feel untrustworthy and ultimately failed. Therefore, we can consciously control our blinking speed not to be too fast in important social situations or during speeches and activities, which can easily give others a sense of solidity and credibility.

2. Eye control

Some studies have shown that some people do not dare to look into the other person’s eyes when lying, but good liars will do this by always staring at the other person’s eyes. The eyes seem to indicate one's innocence, and one may even stare directly into the other person's eyes to see if one's lies pass the test. Even so, if you know anything about microexpressions, you'll know that if a person is too focused, the pupils will dilate and the number of blinks will increase.

Of course, I am not encouraging everyone to learn to use micro-expressions to lie, but in social situations, if you dare not look directly at the other person, or keep staring at the other person, it will make people feel inadequate. Attentive or impolite. Therefore, we must consciously control the scope of our gaze to approximately the upper half of the other person's face. Don't be too scattered and don't stare at one place. When listening, you usually look at the other person, and be careful not to let your eyes wander. When you are speaking, the time you spend looking at the other person can be reduced. You can look elsewhere to express your thinking.

2. Real Smile

Psychological research shows that babies begin to smile spontaneously within a few days of birth, but this smile is meaningless. , they will know how to smile at people, especially familiar people, and finally, selective social smiles. I think the main meaning of this social smile is to win the favor of the primary caregiver, because only by relying on the caregiver can the baby survive.

However, we often see some people smiling, but their eyes are cold or blurred, which means that their smile is fake.

Studies have shown that a real smile affects many muscles on the face, so we see that some people will have "laugh lines" when they smile. This is because a real smile affects the muscles around the eyes.

Smile should be moderate. It is said that the President of the United States has a charming smile known as the "Austrian smile", with obvious wrinkles on the eyes and face, and white teeth when he opens his mouth. Of course, for ladies who love beauty, they can’t wait to smile with their fingers against the crow’s feet. This kind of smile full of masculine power is obviously not suitable. Then we can pay attention to match our sparkling eyes. Readers who are willing can Refer to the smile of Korean actress Jun Ji-hyun, which is a model of smiling with your eyes.

3. Pay attention to body language

1. Use nodding with caution

Generally speaking, whenever we agree with the other party’s opinion, we will nod to indicate, but there are some Nodding makes people feel uncomfortable. For example, when the other party has just started a topic, sometimes he starts nodding before finishing a sentence, which can only show that he is perfunctory. The correct time to nod should be when the other person has finished expressing his or her point of view, and at the same time, he should lean forward to show that he really acknowledges the topic.

The frequency of nodding can also explain the problem. Some people will nod quickly and continuously. Although they appear to agree with the other person, from the analysis of micro-expression psychology, they feel impatient and want the other person to agree. End the conversation. The correct nodding frequency should be nodding slowly during the conversation, and the interval should not be too short, and the frequency of nodding should not be too high.

2. Pay attention to the height of the shoulders

Psychological research shows that partial shrugging, that is, unilateral shrugging, means that the perpetrator is insecure, and sometimes it is a symbol of lying. The side shoulders are raised, or even the head is retracted, indicating that the practitioner is in a state of lack of self-confidence. In psychology, it is vividly called the "turtle effect", that is, retracting the head into the shell like a turtle.

Therefore, in interpersonal communication, if you want to show a confident side, keep your shoulders straight. This can be achieved through a series of posture exercises, and it will also help the health of the cervical and lumbar spine.

3. Don’t lean sideways

Leaning your body is actually an escape response. In daily life, when people face someone they don’t like, they often naturally Turn the side of your body toward the other person, as if you could run away at any moment. Psychologists believe that this is because the front and abdomen of the human body are the most important and sensitive places. Important organs are located here. When primitive people face danger, they will absolutely avoid facing the enemy with the front of the body. So if you want to create the image of listening to the other person with all your attention, you must face the other person head-on and lean forward appropriately. Don’t lean forward too much, because if it is too much and your neck stretches forward, this is An aggressive state, indicating that the person is currently angry.

The psychology of microexpressions is meticulous and extremely complex. In addition to general facial expressions, gazes, etc., it also includes changes in speaking tone and speed, including some subtle habits that are difficult to detect by oneself, and some body parts. Language, gestures, etc., here are just a few very small points, hoping to inspire readers who read this article to like this interesting subject. Whether you are reading other people's psychological cues by observing their micro-expressions, or by hinting yourself to take corresponding actions to achieve better interpersonal communication effects, you will benefit endlessly.