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Sales skills of cabinet shopping guide
Understand product knowledge
As a cabinet shopping guide, we must first understand the product knowledge, including the types, materials, functions and styles of cabinets. Only by knowing the products can we better introduce and recommend them to customers.
Understand customer needs
When introducing products to customers, we must first understand the needs of customers. Different customers have different needs, some pay attention to practicality, some pay attention to beauty, and some pay attention to price. Only by understanding the needs of customers can we better recommend suitable products to customers.
Provide professional advice
Provide professional advice when introducing products to customers. For example, according to the needs of customers, recommend the appropriate cabinet type, material, function, style and so on. At the same time, we should introduce the maintenance methods and precautions of cabinets to customers, so that customers can use the products better.
Provide quality service
In the sales process, we should provide quality service. For example, we should patiently answer customers' questions and help customers solve problems; Provide customers with free measurement and design services, so that customers can better understand and use products.
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