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222 Property Work Summary General 5 Articles
When the work has reached a certain stage or come to an end, it is necessary to go back and carefully analyze and study the work done, affirm the achievements and find out the problems. Next, I will bring you the 222 property work summary. For more information, please click "Property Summary".
Summary of Property Work in 222 1
In October of 2 _ _, I came to _ _ Property with a simple and curious mood, and started a new milestone in a bad environment. The work content wrapped the familiar and the unknown, urging me to make more efforts to learn and challenge. Half a year passed in an instant, and with the training of department leaders and the help of colleagues, I quickly became familiar with and competent for the job responsibilities of property managers. In the middle of the year, everyone should sort out the past and plan for the future. At this moment, the work in the first half of 2__ is summarized as follows:
1. Property services
Property services mainly include daily maintenance, complaint handling, charging, infrastructure, equipment maintenance, environmental sanitation, mosquito and mouse killing; There are learning and training, inspection by higher authorities, etc.
collection of management fees and rectification of problems in public facilities and equipment in residential areas are the main tasks of the management office in the first half of 2__ _, and most of the work has been successfully completed through full cooperation with colleagues in various departments of the property management company.
second, office work
office work is a brand-new field for me, with a lot of work, including document processing, file management, document approval and so on. In the face of a lot of complicated and trivial routine work, we need to strengthen our sense of work and pay attention to speeding up the pace of work; Improve work efficiency. Handle all affairs calmly, strive to be comprehensive, accurate and moderate, and avoid omissions and mistakes.
Third, the shortcomings
Based on the professional attitude of "working for yourself", I have worked hard and creatively, and achieved certain results, but there are also some problems and shortcomings, mainly as follows:
First, the property management staff is a new post for me; A lot of work has to be done and explored, so that it can't be done with ease, and the work efficiency needs to be further improved.
second, some work is not detailed enough, and some work is not well coordinated.
Third, providing effective decision-making data to leaders needs to be further improved.
fourthly, communication with department leaders and company employees needs to be strengthened.
Fourth, the direction of efforts
First, strengthen study and broaden knowledge. Study hard the knowledge of real estate industry and related property laws and regulations.
second, in line with the principle of seeking truth from facts, pay attention to the coordination and communication between various departments of the company; Effectively form an atmosphere of unity and teamwork.
third, provide effective data to leaders.
"If you don't accumulate frog steps, you won't reach a thousand miles; If you don't accumulate small streams, you can't become rivers and seas. " In the first half of 2__, I gained success, experienced difficulties and felt enlightenment; I will continue to refuel in the second half of the year, as always.
Summary of Property Work in 222
In 2 years, under the correct leadership of the Central Administration and the General Party Branch, and with the care and support of the brother departments, the building property management department successfully completed its work tasks. The relevant work is summarized as follows:
1. Fully implement the work flow of each post formulated in _ _ _, and strengthen supervision and repair.
according to the work flow for cleaning, conference service, guest house service, etc. formulated in _ _ _, the training for relevant employees has been strengthened, and employees are required to effectively implement the flow and make timely modifications to unreasonable places through practice. This year's process management has been strengthened, and has produced benefits, especially in cleaning work, personnel and materials have been greatly saved, reaching 33%.
second, assist the school office and other departments to do a good job in the reception of school meetings.
In the whole year, we completed 66 meetings for foreign and large-scale reception activities, and 5 meetings at the school level. It has been well received by the school-run, Party Committee Propaganda Department, Party Committee Organization Department, Foreign Affairs Office, Personnel Office, graduate department, Scientific Research Office and other functional departments as well as relevant secondary colleges. The service work has also been qualitatively improved through long-term exercise.
third, service items increased.
After the summer vacation, 172 standard rooms were opened in Building 45 of Qianjiangwan as guest houses. According to the school plan, teachers were given more preferential treatment and services were provided. In addition, 39 rooms on the third floor of Building No.45 were transformed into foreign teachers' dormitories. Entrusted by the school, our department provided property services. This work involves foreign affairs, and our department has gone all out and served carefully, which has been affirmed by the Foreign Affairs Office. At the end of September, the transformation of the school's international conference center was completed and placed under the management of our department. As the highest-standard meeting place in our school, on the one hand, we used many years of experience in conference service, on the other hand, we actively went out to learn from others, and successfully served the meeting held by the Northeast Asia Branch of the World Association of University Presidents in our school. At the same time, it also laid the foundation for high-standard conference services and accumulated experience for the development of future work.
iv. complete the reception of new assets.
the assets of the guest house and international conference center in Building 45 have been accepted and recorded.
5. assist the beverage and clothing center to complete the work of setting up a dining spot in the underground garage of the comprehensive building.
VI. Complete comprehensive employee training for 4 times and special training for 12 times.
this year's training work, in addition to the regular training for new employees, mainly focuses on the research of targeted training arrangements. Generally speaking, employees are given what they lack. In this way, employees will be interested in training, and the effect of training will be easily reflected.
VII. Assist the Academic Affairs Office in managing the daily work of each teaching building.
At the same time, further standardize the management of outsourcing companies, so that teachers and students can find the roots and sources of logistics problems, increase the opportunities for contact with teachers and students, and further expand the influence of departments and even logistics on teachers and students.
VIII. Complete the management of bidding, procurement, distribution, statistics and settlement of toilet paper in Xiasha buildings.
9. Complete the recruitment, training and employment of work-study students.
further strengthen the management and education of work-study students, and publicize and supervise the work of the department through them, so as to expand the influence among students.
1. Handle daily repair requests for more than 3,2 times.
this year, the service scope of our department has been increased, but the number of maintenance workers has been decreasing due to low wages. Up to now, there are only four maintenance workers in our department (2 buildings under our jurisdiction with a construction area of 177,786.33 square meters). Although we have overcome many difficulties and minimized the impact of our work, we strongly urge the center to consider increasing the wages of employees in technical posts in the coming year to alleviate the current situation.
Xi. Complete the routine maintenance of all kinds of facilities in teaching buildings, libraries, teaching centers and subject buildings.
XII. cooperate with the hydropower management and maintenance department to manage and maintain the elevators, pumps and air conditioners.
XIII. cooperate with the general affairs office to complete the renovation project of the international conference center and the preliminary work for the renovation of the economic and management building.
XIV. coordinate with the construction unit to repair the roof leakage of the information building, library and comprehensive building.
XV. complete the maintenance of the fountain in the square of the comprehensive building.
Summary of 222 Property Management Work 3
The work of 2 _ _ year passed in a hurry in the busy work of all the staff in _ _ home, and it was too late to wait for us to look back. The year of 2__ is an important and crucial year for the company to seek development. Years ago, the company put forward the business philosophy of "grasping the goal, keeping an eye on the profit, trying every means to generate income, trying every means to serve customers and participating in market competition in a timely manner", which made the management office realize the cruelty of competition under the market economy system. _ _ Home is a property developed earlier by the group company. All kinds of public facilities are in the aging stage, and some aging facilities must be replaced. This will increase the difficulty of management, but also increase the daily maintenance costs.
In order to make _ _ Home Management Office keep up with the pace of the company and bear the baptism of the competition mechanism of market economy. At the beginning of 2__, the Home Management Office formulated the working goal of "orderly management, standardized service, brand creation and improved efficiency". All the staff of the Management Office earnestly followed this principle, worked together, made pioneering efforts, actively sought new profit growth points, and launched various paid services in all directions. With the unremitting efforts of all the staff, breakthroughs and substantive progress were made in all aspects of the work in _ _ _, which laid a solid foundation for the future work of the Management Office.
in order to sum up experience, find the gap, plan the prospect, and promote the work in _ _ to a new level, the work in 2__ years is summarized as follows:
1. Actively carry out various business activities to improve economic benefits.
__ Home Management Office has made great efforts in cost control during its 2__ year work, which enabled the management office to break through zero profit for the first time and create a hard-won economic profit. After 2__ years of work in full swing, the management office, in order to seek greater profit growth points, called all employees to analyze and brainstorm under the framework of the company's objectives and business ideas, and worked out business projects suitable for their own development according to the actual situation of _ _ home community.
__ All members of the Home Management Office actively carried out various paid business service activities in the first half of the year. Such as "domestic cleaning service; Children pick up and drop off; Housing intermediary and other paid services. All the staff use the rest time to work overtime and work overtime to carry out various paid services. All the staff in the home ***9 people carry out various business activities on the premise of ensuring the normal living order of the community. All the staff in the management office use the rest time to carry out various paid services regardless of gains and losses.
if you can't do housekeeping, the security personnel will help you. Even the night shift staff have to take half a day to take the initiative to help. January 2 is the peak period of domestic cleaning. In order to make the management office make full use of this precious time to create profits, on the premise of ensuring the normal work of the community, four domestic cleaning services are taken one day, so all members of the management office are creating profits every minute.
No pains, no gains. By the end of October, the Home Management Office had generated a profit of 1,28 yuan for the paid service, which created certain economic value for the company.
second, win new profit growth points with efficient and high-quality services.
__ homeland is an earlier project of the group company. The residential area is small, although the occupancy rate is high, but the household resources are not very rich. After several years of running-in with the owners, the property company has formed a relatively mature management and operation mode. The owners also approved the property management company, but due to the small area and low fees, the property management funds were insufficient, which could not guarantee the normal operation of the property management. According to this situation, the management office adjusted its working ideas in the 2__ year work, and made use of existing resources to win new profit growth points while ensuring the stability of all the work in the community, and made up for the losses caused by the small management area by adding new points; On the other hand, Sunshine Home has been running in a relatively stable management mode. In the relative property management activities, the service mode of owner first is highlighted, and only the brand is required not to pay attention to profit. In _ _ year, the overall thinking of the company was adjusted. As a _ _ Home Management Office, it is necessary to keep all the work of property management stable and create corresponding profits. In view of this situation, the management office innovates based on the existing management service mode, and the service drives the upward adjustment of management fees, so that the owners can feel the value-added service provided by the property, which is convenient for the management office to adjust the fees in a timely manner.
at the end of the work in the first half of _ _ _ _, the management office raised the property management service fee of _ _ _ _ homeland, which rose to .13 yuan per square meter on the original basis. In this case, we are required to win the owner's approval for the fee increase with better service. After difficult explanation and communication, the management office finally raised the property management service fee to the highest standard within the national standard in July, which made the management office produce a new economic growth point.
Third, increase revenue and reduce expenditure, reduce costs and improve efficiency
1. Strengthen the collection of various expenses
In view of the fact that property management is a service industry with high investment, high cost and low return. To ensure that the work of the management office continues to be normal, it is necessary to control the various expenses of property management and ensure that it is collected in full and on time. As of November, the charge rate of the management office has reached more than 98%.
2. Strictly practise economy and reduce costs to find a model essay
This year, all the staff of the management office will inherit and carry forward the fine tradition of 2 years, and always establish a sense of cost and economy. Strictly control the expenditure of various management expenses, so as to reduce the expenditure of various expenses to a minimum. By the end of November, the expenditure was 28,243 yuan less than that in the same period.
through the sweat of all the staff in the management office, the work of _ _ Home in the first half of the year was solid and fruitful. By the end of November, the completion rate of income target has reached 124%, and the profit has reached 56,336 yuan. How to carry out the work in _ _ _ years, and whether this good development momentum can be maintained? Below I will elaborate on the implementation plan and work objectives of _ _ Home Management Office in the second half of the year.
1. Consolidate the new profit growth point in _ _ _
In _ _ _, the Home Management Office raised the property management fee and garbage clearing fee, and the work of the Management Office in _ _ _ will focus on the collection and explanation of the property management fee.
second, further seek new business projects, break through the convention, develop abroad, and radiate the surrounding areas
The practice of _ _ years has proved that it is effective to launch a variety of business ideas. In the work of _ _ _ years, _ _ homeland will be more open-minded on the existing basis, and break through the convention in various business activities, not only confined to the community, but will develop horizontally abroad. Make use of existing resources to create every profit.
three, improve management, people-oriented, steady development
people can create everything, and the management office will strengthen management in the work of _ _ _ _, improve the overall quality and cohesion of employees, and carry out all the work with people-oriented to make all the staff of the management office move towards a proactive direction in the process of management service.
a sweat and a harvest, all the staff of _ _ Home Management Office are accumulating profits and customer satisfaction while they are unknown and dedicated. Although we have made some achievements in our work in _ _ _, we can't relax our work in _ _ _. We believe that _ _ Home Management Office, under the correct leadership of leaders at all levels of the company, will write a new chapter in its work in _ _ _.
summary of property work in 222 4
during this year's work, our property management company made efforts to establish a standardized property management system in an all-round way, made great efforts to improve the quality of property services, created a harmonious and civilized science and technology park, focused on the whole process of implementing the standardized management system of the project department, constantly revised, improved and improved, and pursued continuous improvement of management services. Now this year's property front desk work.
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