What is the standard of flight attendants in China?

1, female height:164-172 cm; Well-proportioned, good personality, good moral character, law-abiding;

2. Suggested weight: weight/kg under 30 years old = [height /cm- 1 10][ height/cm-10] ×10% weight/kg over 30 years old = [height

3. The facial features are correct, the teeth are white and neat, the image temperament is good, the corrected vision is above 1.0, the eyeball is not deformed, there is no color blindness, weak color and strabismus, and the hearing is not less than 5 meters;

4. No obvious scars on face, neck and hands, and good complexion. There are no skin diseases that cannot be cured for a long time, such as tinea capitis, eczema, psoriasis, chronic urticaria, etc.

5, articulate, fluent in Mandarin, and basically accurate in English pronunciation;

6, no history of mental illness and epilepsy, normal liver function, no nephritis, infectious diseases and various chronic diseases.

7. Good looks, good facial features and good health;

Second, the instrument requirements

The appearance of flight attendants includes appearance, posture, clothing and personal hygiene, which is the appearance of flight attendants' mental outlook. Because people's personality, temperament, inner cultivation and behavior habits are different, everyone has formed an extraordinary temperament with personal good cultural accomplishment, profound knowledge and profound thinking ability as the core.

Good manners need to be cultivated and exercised for a long time. Especially as a qualified flight attendant, it is necessary to strengthen the improvement of one's own cultural quality, cultivate and cultivate one's own personality, and combine external beauty with internal beauty to form the temperament of a flight attendant.

Third, the diploma.

Flight attendants need college degree or above recognized by the state.

Extended data flight attendants, that is, female flight attendants, generally refer to female staff engaged in passenger service on civil airliners. They are generally 20-50 years old and their height is 1.63- 1.75 meters. They are dignified and beautiful, and have the professionalism of flight attendants.

The main responsibilities are to ensure the safety and comfort of passengers on civil aviation aircraft (for example, to provide passengers with meals such as plane meals), to guide passengers to use on-board safety equipment, and to organize passengers to escape from the aircraft in case of emergency.

Aircraft cabin service is an important part of civil aviation transportation service, which directly reflects the service quality of airlines.

In addition to dealing with unexpected events on the plane, flight attendants are basically providing various on-board services for passengers, such as preparing and supplying on-board meals and drinks, managing on-board entertainment systems, selling duty-free goods, and assisting passengers to ride comfortably in the cabin.

Because flight attendants are the first line of contact with passengers, their every move represents the airline, and their image is very important.

Because flight attendants often travel around the world in their work, coupled with the nature of their work and higher salary than the general industry, it has become a career pursued by many young women.

A flight attendant's career can be divided into four stages: general cabin attendant, cabin attendant, regional flight attendant and chief flight attendant. Ordinary students can serve as flight attendants in ordinary cabins after completing the corresponding business training.

With the increase of flight hours and the improvement of personal qualifications, you can be promoted to cabin/first class flight attendant through corresponding assessment.

The first-class flight attendants can serve as regional flight attendants after the expiration of the assessment period, and excellent regional flight attendants can serve as chief flight attendants after strict assessment by the assessment Committee, and can independently lead the class to perform international flights and chief special plane tasks.

The most important thing for a flight attendant is to have a considerable professional ethics. As a qualified stewardess, what do you need in professional ethics?

1. First of all, love your job. My love for flight attendants is not temporary. When my ideal flight attendant life is broken by the hard work in reality, I can continue to be positive, enthusiastic, considerate and polite, conscientious and diligent.

2. Have a strong service concept and service awareness. In the fierce market competition, service quality determines whether an enterprise can survive, and the core of market competition is actually service competition.

Civil aviation enterprises are most concerned about passengers and cargo owners. If they want to win passengers in the market competition, they must improve their service awareness and service concept. Service consciousness is gradually formed through training. Consciousness is a kind of thought, a kind of conscious action, which cannot be maintained by rules. Must be integrated into every stewardess's outlook on life and become a conscious thought.

3. Have a hard-working spirit. In people's eyes, flight attendants are an enviable air flight profession, but in actual work, they suffer unexpected hardships, such as the time difference between long-distance flights and domestic flights, and the difficulties and special circumstances encountered in their work will happen at any time. Without the spirit of hard work, they can't stand the pressure of work and can't do a good job in service.

4. Warm and cheerful personality. The job of a flight attendant is to deal with people directly. She contacts thousands of passengers on the plane every day and needs to communicate with them at any time. Without a cheerful personality, she is not qualified for the job.

References:

Stewardess-Baidu Encyclopedia