How to become an excellent headhunting consultant

When our customers and candidates are confused, only those who can really help them provide solutions can win the full respect and trust of each other. Only those who reach this level can be called "consultants", and such a realm needs to be cultivated. The first item: cultivate the service consciousness of "flying yourself". Headhunting is always a service industry that deals with people, and it is also a service industry that closely communicates with the best people. In this industry, an excellent headhunting consultant must have a sense of service oriented to customer needs. Headhunting consultants are positioned as "customer consultants", grasping the needs of customers in everything and striving to gain their trust and recognition. If everything is "self-centered" and only from the perspective of personal interests and personal feelings to communicate and solve problems, there must be too many "self" standards that need to be compromised by others. The subconscious has devoted its heart to its own needs and it is difficult to become a consultant that can make customers trust. Second: cultivate a trustworthy and frank image. For corporate clients and applicants, they all expect to get the most objective and true advice and information from headhunting consultants. Therefore, an honest and fair consultant must be the most trusted by both parties. Such consultants will tell clients frankly what the objective advantages of the recommended candidates are and provide different management suggestions for each candidate's weaknesses. Such a consultant will objectively inform the applicant of the current development stage of the enterprise, the problems that need to be solved, the opportunities and risks that may be brought by choosing such a platform, and frankly point out the existing problems of the applicant and suggestions on how to improve them. Third: cultivate a sensitive and studious professional reputation. For headhunting consultants, how to stand on the same communication level with candidates and clients has always been one of the biggest challenges of headhunting professionalization. Therefore, a professional headhunting consultant should not only master the professional knowledge of human resources, but also extensively dabble in psychology, management, marketing, finance and other fields. At the same time, we should also have a deeper understanding of the development status, future development trend, talent distribution and salary level of the customer's industry. This requires us, as a headhunting consultant, to maintain a modest learning attitude, constantly pay attention to the development trends of the industry, actively participate in relevant industry forums, learn from customers, learn from candidates, learn from expert consultants in customers' industries, and learn from colleagues and peers. Fourth: the cornerstone of cultivating enthusiastic people. A person who can lend a helping hand when others need it must have the most extensive support network. The headhunting industry is precisely the industry that needs the accumulation of contacts most. The more people you help, the more timely and powerful support you will get when you need help. However, it's best not to help others with a utilitarian heart, because in our communication at this level, whether you are a human resource HR or a management elite in the industry, as long as your words and deeds are not from the heart, your utilitarian heart will definitely be leaked by your body language, and such feedback is at most one thing for one thing, and there will be no lasting friends or contacts. What is the real connection? It's not how many people you know, but how many people know, remember and are willing to help you. Willingness is a word of great wisdom, which tells us that sincere dedication is always the premise of harvest. Fifth, cultivate indomitable optimism. The headhunting industry is a highly frustrated industry. Without a tough heart, it is difficult to go too far on this career path. The clouds are rolling, and it may be camels rather than horses that will stick here. As Mr. Han Guangyao, chairman of our headhunting alliance, said, "Life is one holiday after another." It is with such an optimistic and open-minded attitude that he has made such achievements in the field of human resources services. I believe that his consistent wisdom and calm smile should leave the deepest impression on all those who have contacted him. Sixth, cultivate the understanding mentality of empathy. In the process of headhunting, we often coordinate and communicate with customers on interview schedule, interview feedback, interview process promotion and other issues, and often encounter situations in which customers constantly put forward new requirements or adjust recruitment needs. Usually in this case, young headhunting consultants or people in charge of candidate search will have a lot of complaints, thinking that customers are too casual or demanding. In fact, according to years of experience, most situations happen for a reason. For example, the customer's HR proposed to do a background check before making the final employment decision, and to do it for several candidates who entered the second interview. Some customers also put forward new tendentious opinions on the ideal candidate background in the process of recruiting new positions. If the previous communication is clear, you will find that HR may encounter resistance in the process of becoming hiring decision, and we need to provide further information support. The latter may be that the business director of the relevant position has been touched at work, and his mind has further clarified the competence of the ideal candidate for this position, but he only passed the result of thinking to HR. In short, when faced with the temporary increase of customer requirements, the first thing to do is to put yourself in the customer's shoes and calmly analyze with the customer, and what is the fundamental starting point for putting forward this requirement and whether there is a better solution. Mutual understanding is the premise of tacit cooperation. Seventh: cultivate affinity like spring breeze. Many people think that headhunting consultants should have sharp eyes, so that candidates are afraid to disguise themselves in front of headhunting consultants, just like people in the window, who are constantly observed and analyzed and have nowhere to hide. In fact, among the current peers, most practitioners who have worked for more than half a year have begun to have this tendency. Some consultants who have worked for several years are more like two sharp knives in their eyes, which makes people afraid to look directly at them. This always reminds me of stories I heard when I was a child. Dongfeng and Xifeng bet who can blow off the walker's coat first. As a result, the stronger the west wind blows, the tighter the traveler wraps; After the east wind blows, passers-by enjoy the warmth, and when they feel a little hot, they automatically take off their coats. So do people. If we can let the person we face relax with us, the more he can truly show himself. I've met many very professional HR's. When interviewing with candidates, I will make them feel very happy, and even make them praise him. The feedback after the interview can be very objective. Jin Sheng, a national teacher in our profession, regards literature as a subject and understanding as the most prominent advantage, which is a good example. Eighth: cultivate good listening ability. A headhunting consultant should have very strong communication skills. Many people think that people who are good at expressing themselves are people with particularly strong communication skills. This is not entirely the case. Communication should be two-way, and real communication is based on good listening. I have met many people who have strong expressive ability but poor hearing. They express their ideas according to their own subjective assumptions, and then they can listen carefully to what the other party is saying. Such people are too self-centered, which will inevitably give people the impression of arrogance in the communication process, and will definitely not achieve the ideal communication effect in the end. Real communication is based on good listening, analysis and judgment of information, and then feedback and expression according to the results of information processing. This is the real communication. And the analysis and judgment in communication is also very important. Ninth: cultivate keen insight. Insight is observation. To cultivate keen observation is to cultivate a pair of observant eyes. Observation, analysis, judgment and other thinking processes are often closely linked, so to improve observation, we need to improve the rigor of our own thinking logic and our own carefulness, and constantly explore the inevitable relevance behind some seemingly unrelated external appearances. Of course, to improve observation, we need to pay more attention to others. Only when you are interested in other people's affairs will you take the initiative to observe carefully. Those who are always self-centered and indifferent to others can hardly have good insight. To improve observation, we need to understand two questions: first, what should we observe (the purpose of observation)? -Only when we know this, can we concentrate! Second, how to find problems and clues in various phenomena? -it depends on the observer's own observation skills and related knowledge reserves! People with keen insight can often understand everything between laughter and laughter. Item 10: Cultivate super persuasiveness. A good headhunting consultant can always cite several cases in which things have turned around through persuasion. For example, the colleague in charge of search found a suitable candidate, but the other party made it clear that it would not consider this opportunity. However, through some communication with headhunting consultants, things got better, and finally the candidate was successfully employed. This kind of persuasion case seems mysterious, but the fact is based on full listening, analysis and judgment and logical thinking. Because only by finding the key points that can be reversed, and then focusing on communication, the language does not have to be a lot, but every word must be a thousand pounds, refined, accurate, powerful, and hit the point. A few words can completely work miracles to reverse Gan Kun.