Pursuing the spirit of contract--Wang Zhongqiu's thoughts after reading.

Nie, director of Desheng, talks about the spirit of contract (2009- 12-23 22:53:48). Nie, director of Desheng, talks about the spirit of contract. Nie Shengzhe, director (acting chairman) of Suzhou (Desheng) Yanglou Co., Ltd. The company advocates the concept of "honesty, diligence, caring and not taking shortcuts", and through a series of measures, this concept is truly implemented in the management practice of enterprises, and the simple migrant workers recruited from rural areas are trained to become professional workers; At the same time, it has established an effective credit system within the company, becoming the first company in China that does not approve the reimbursement of employee expenses, and has been established as a demonstration base of refined management by the Research Center of Fine Management of Peking University Private Economic College. Desheng Employee Handbook, which reflects the company's system norms, has also become a bestseller in financial management. The questioner of this dialogue is Zhang Mingshuai, deputy director of Peking University Fine Management Research Center. Q: Wang Zhongqiu, an expert in fine management and the author of a million-dollar bestseller, Details Decide Success or Failure, recently wrote a new book, The Spirit of Contract. What do you think of this book and the spirit of contract? Nie: Actually, I have been looking forward to having such a book "The Spirit of Contract" written by China people for a long time. As an advocate of detail management in China, it is more meaningful for Wang Zhongqiu to write this book. In essence, the spirit of contract has the essence of social activity details and business ethics. Specifically, people and institutions, people and institutions earnestly perform various written and unwritten contracts, keep their promises, have the courage to take responsibility, have an eternal responsible attitude towards others and society, be entrusted by others, and finally do things for others ... and so on, which can be summarized as the spirit of contract. Although China is an ancient country with an ancient culture and a state of courtesy and righteousness, it is a pity that a very serious problem has emerged in the past hundred years: compared with social progress, the development of culture is always half a beat, or even more than half a beat. From the day we are ready to engage in market economy, we must understand what is the support of market economy. It is honesty, and the essence of honesty is the spirit of contract. The spirit of contract is a very important basic culture in the west. Westerners have the spirit of contract, respect contract rules and pay attention to the construction and development of contract spirit culture. But in our society, it is a pity that this spirit of contract is missing. Although there is contract law in our life, contract law and contract spirit are two concepts. The spirit of contract is actually a kind of awe of contract, and its function even goes far beyond the influence and binding force of morality on people. What is promised or acquiesced must be fulfilled. For example, I accepted a position today, and I did my duty. This is actually the spirit of contract. At present, people's understanding of the spirit of contract has a very big blind spot, that is, they only regard the spirit of contract as acting according to the contract, which is actually a relatively low-level or primary understanding. The spirit of contract certainly includes this connotation, but it goes far beyond this. Q: The West attaches importance to contracts and contracts. Will all their actions fall into words? Nie: Let me give you an example from America. In the United States, small and medium-sized enterprises rarely sign contracts in their daily trade. It is a matter of course that the supplier sends the goods and the other party pays them immediately after receiving them. Its essence is contract spirit. Although there are large enterprises in the United States, more are small enterprises. It is generally small enterprises that enliven the market. Small businesses have a lot of small trade every day, so it is impossible to sign contracts. Otherwise, how can you sign hundreds of contracts every day? Therefore, there is generally no contract, and delivery is simple and fast. If all businesses have to sign contracts, it will greatly increase transaction costs and reduce efficiency. Therefore, although the spirit of contract is described in words, westerners are essentially the spirit culture of contract flowing in their blood. Q: It seems that everyone abides by the spirit of contract, which can greatly reduce transaction costs. Then, will there be behaviors and phenomena in the west that do not abide by the spirit of contract? Nie: Yes, there are dishonest swindlers in America, but mainly among immigrants. There are also in America, but very few. You know, contracts have explicit contracts and implicit contracts. The so-called explicit contract means that the agreed rules and regulations are to be fulfilled, while the implicit contract means that there is no contract and agreement. For example, I am the boss of the company, please help me manage my customers, and then you come to work for me, and the contract will happen. You should try your best to manage your customers as you manage your own affairs, instead of perfunctory. Doing any work must be conscientious, which is a hidden contract and a cultural habit of the spirit of contract. For example, when hiring American workers, SMEs generally do not sign contracts. The general probation period is one to three months. After you become a full-time employee, the enterprise can dismiss you in the following three situations: First, if two people prove that you are lying, the enterprise can dismiss you immediately. Lying is the worst thing in the United States, and companies don't have to pay any compensation for dismissing employees who lie. The second is theft, which can be dismissed as long as it is found once. Third, if there are three violations, you can be dismissed. Therefore, in the United States, this spirit of contract is a powerful guarantee for the equality of rights and status of companies and workers. Therefore, the operation of western society is actually carried out in accordance with the spirit of contract industry and contract principles. Therefore, when we talk about the contract, we should understand it from the cultural level, not only from the commercial level, but also from the legal level. Therefore, I think we call America the base.