10086 what is the main job of the operator?

10086 Operator Job Responsibilities: This position is mainly engaged in the outgoing call of China Mobile 10086, and is responsible for promoting the customer return visit investigation and the promotion of value-added services of mobile companies.

Recruitment conditions and scope:

1, regardless of gender, 18 years old or above, technical secondary school or equivalent, experience or marketing major is preferred.

2, standard fluent Mandarin expression ability, sweet voice;

3, clear thinking, warm and cordial, with good language skills;

4. Strong learning ability, good service awareness and teamwork spirit;

5. Have strong communication skills and a strong sense of responsibility, and can consider problems from the needs of customers;

6. Have good communication skills and the ability to solve problems independently, and have strong psychological endurance;

7, familiar with the basic computer operation and office software, typing speed is not less than 30 words/minute.