The business volume of our call center is increasing and the staff is saturated. Now I'm going to recruit some part-time workers for professional training and then take them home to sit at the table.

Family seats, that is, in the internet environment, people scattered in various regions and independent environments are unified and work together through the network function of computers, and people's work and communication are no longer limited by regional differences. This way of working is also a family seat that is gradually emerging in the market at present.

However, family seating needs technical realization, and its biggest feature is distributed deployment and centralized management. Only cloud computing can meet this demand. In other words, because the staff of the main stadium are scattered in various regions and independent environments, it is necessary to achieve cooperation and exchange on a unified platform through technology in order to achieve the unity of tasks and goals, which is impossible for ordinary technical network platforms. However, due to the space and business flexibility of cloud computing, on-demand billing, multi-party collaboration and other characteristics, the initial concept of family seats has gradually become a reality.

Www.infobird.com is a leading manufacturer of cloud computing application services in China and one of the few domestic manufacturers with cloud computing home seat solutions. It advocates enterprises to use cloud computing technology, take customers as the center, cooperate with various business resources, reduce operating costs and improve per capita output value. Fast Bird Software's multi-channel customer contact platform based on cloud computing can promote resource integration and efficient cooperation of all parties in the business ecological environment, span physical space and virtual space, and provide enterprises with contact management and data collection and analysis of the whole process from customer information acquisition, customer relationship development, customer winning to after-sales service and customer maintenance. Through the continuous refinement of customer portraits, we can deeply explore/predict customer needs, truly realize customer relationship marketing, and enhance customer contribution and enterprise performance.