Job responsibilities of the sales department

Responsibilities of Sales Department (Selected 13)

In study, work and life, the frequency of job responsibilities is on the rise. Any job responsibility is a synthesis of responsibility, power and obligation. How much responsibility should be borne by as much power as possible, and how much responsibility should be fulfilled by as much power as possible. Any separation will cause problems. Do you know the format of job responsibilities? The following is the job responsibilities of the sales department (selected 13) that I sorted out for you. Welcome to learn from them, I hope it will help you.

Responsibilities of Sales Department 1 (1) Grasp the market correctly.

1, regularly organize market research, collect market information, analyze market trends, characteristics and development trends, and sales responsibilities.

2. Collect information about real estate, grasp the dynamics of real estate market, analyze the development of sales and market competition, and put forward improvement plans and measures.

3. Be responsible for collecting, sorting out and summarizing customer data, and deeply analyzing customer groups.

(two) to determine the sales strategy, establish the sales target and make the sales plan.

1, in order to complete the sales task assigned by the company, determine the sales target and make the sales plan.

1. Supervise the implementation of the plan and feed back the sales progress to the general manager in time.

2, according to the selling point of the project (selling point can be created) and the needs of target customers, formulate the general direction and spirit of advertising.

3. Improve the real estate marketing planning scheme, formulate the implementation system and monitor the implementation results.

(3) Managing sales activities

1. Formulate sales management system and working procedures, and supervise their implementation. Management system "sales responsibility".

2. Organization, training and evaluation of marketing team.

3, objectively and timely reflect the opinions and suggestions of customers, and constantly improve the work.

Sales responsibilities 2 1. Keep abreast of market trends, make market forecasts, constantly develop new customers and improve the rate of selling houses.

2. Establish a sales information base and form a sales information system. Including price, payment method, promotion, advertising, real estate design, community planning, environment creation, etc.

3. According to the company's overall development plan and market conditions, prepare quarterly and annual sales plans.

4. Organization and management of sales work

5. Training, selection and recommendation of the company's sales staff.

6. Sales process monitoring and performance evaluation.

7. Collect real estate market information and feed it back to relevant departments in time.

8. The responsibility of the real estate sales department is to report the sales statistics to the leaders daily, weekly and monthly, and keep them confidential.

9. Do a good job of collecting and sorting out the sources of customer information, and feed it back to the superior leaders in time.

10, responsible for signing the contract, recovering the house payment, clearing the arrears in time, handling mortgage loans, and strengthening contract management and contract filing. Responsibilities of Real Estate Sales Department Responsibilities of Real Estate Sales Department

1 1. Establish customer files, visit customers frequently, especially new customers and potential customers, and feedback customers' opinions on the property.

12, do a good job in after-sales service, establish a good development image and real estate image, and improve the visibility of enterprises and real estate.

13. The real estate sales department is responsible for cooperating with the planning department to do a good job in advertising the real estate, and feedback the media publicity effect to the planning department by telephone answering or on-site reception. Responsibilities of the real estate sales department

14. Cooperate with planning department to prepare sales materials.

15. Feedback the information to the planner in time during the sales process, so that the planner can correct the planning plan in time.

16, do a good job of daily reconciliation with financial sales.

17, strengthen the professional knowledge learning of business personnel, and constantly improve the quality of business personnel.

18. The real estate sales department undertakes other tasks assigned by the leaders. Responsibilities of the real estate sales department

Responsibilities of the sales department 3 1. Participate in market research in the early stage of project sales, write analysis reports and organize the completion of monthly market research reports.

2. Participate in coordinating the relationship between the relevant government departments, dock with the Housing Authority and handle the commercial housing contract filing, and be responsible for applying for the pre-sale permit of the project;

3. Be responsible for land division, initial registration and certification of property rights of the project, and cooperate with the owner to handle personal real estate license;

4. Responsible for the management of the sales site, responsible for the audit of the sales contract, and helping the sales staff to complete the sales task;

5. Assist the sales staff to handle the mortgage loan of difficult customers;

6. Supervise the sales staff to complete all payment collection work and handle mortgage loan procedures for customers;

7. Be responsible for the management, review, inspection and communication of sales control, and guide the sales secretary to complete the management of contract printers.

8. Responsible for customer management (file management, dynamic control, house handover, complaint handling).

9, responsible for collecting customer opinions, timely feedback to the superior or relevant departments, fully responsible for the organization and implementation of property rights exchange.

10, responsible for compiling daily, weekly and monthly sales reports and keeping sales information confidential.

1 1, responsible for planning business plans and marketing activities, and organizing their implementation.

12, responsible for the overall planning, design and production of advertisements, striving to achieve a good advertising effect of the company, implementing various management systems, participating in departmental assessment, being responsible for monthly work arrangement, assisting the manager to do a good job in departmental management, and acting as the manager when the manager leaves his post.

13. Complete other tasks assigned by superiors.

Responsibilities of the sales department 4 1. Correctly convey the marketing organization work plan put forward by the marketing director and implement it.

2. Be responsible for the sales operation of the company, including planning, organization and schedule control.

3. Assist the marketing director to make sales plans and policies.

4. Make marketing policies and strategic plans around the sales targets issued by the company.

5. Cooperate with the marketing department and other departments to implement the sales plan.

6. Formulate sales targets, sales models, sales strategies, sales budgets and incentive plans.

7. Establish and manage the sales team.

8. Reasonably analyze the sales target.

9. Guide and supervise the customer maintenance work of this department.

10. Participate in market research and forecast, and formulate product promotion plan and market price.

12. Participate in the negotiation and signing of major contracts and be responsible for the examination and approval of general contracts. .

13. Organize to achieve the company's annual sales target.

14, customer complaint handling.

15, handling of special sales situation.

16. Evaluate direct reports and assist in making performance improvement plans.

17, sales training and guidance for sales staff.

18, complete other work temporarily assigned by the leader.

Responsibilities of the sales department 5 1. Make monthly, quarterly and annual sales plans, break down targets and implement them;

2, sales staff weekly, monthly and quarterly sales task formulation and supervision;

3. Establish, manage and supervise the normal operation and business operation of the sales department;

4. Establish customer data files at all levels to maintain two-way communication with customers;

5. Reasonable budget control of the sales department;

6, research and grasp the needs of sales staff, fully mobilize the enthusiasm of the work;

7. Make an action plan for the sales staff, and conduct inspection and control;

8. Regularly collect and sort out market information; Report market information to the company regularly;

9. Forecast, statistics, collection and settlement of market crisis;

10, do a good job in sales service, and promote and maintain the relationship between the company and customers;

14. Organize and complete the sales of the company's projects.

15. Give suggestions on product modification and adjustment;

Responsibilities of the sales department 6 1. Make a sales plan, and strive to complete and exceed the budget.

2. Put forward feasible operation and suggestions for the development of the hotel and the improvement of its turnover.

3, a detailed understanding of the room state, types and discount regulations, catering dishes, dishes, tastes and other aspects of knowledge and marketing.

4. Supervise the filing of customer data and customer agreements.

5. Keep customer visit records and solve customer problems quickly, efficiently and politely.

6. Do a good job in renewing the expired contract of the agreed customer in time.

7. Coordinate and communicate with all departments.

8. Strictly abide by the rules and regulations of the hotel, and never do anything that harms the image and interests of the hotel.

9. Keep abreast of market trends, analyze market trends, characteristics and development trends, and rationally develop new customers.

10, strictly abide by professional ethics, do not disclose customer information, and do a good job of confidentiality.

Responsibilities of the sales department 7 a. Responsible for the sales and after-sales service of enterprise products.

B. Implement and execute in strict accordance with the sales system and contract management provisions in Article 12.

C responsible for compiling "sales contract", "industrial and mining contract" and "order scheduling summary".

D. be responsible for the supervision, inspection and feedback of overseas distribution points. And be responsible for its operation.

E. Formulate the management system, post responsibility system and operating procedures of this department, and be responsible for implementation and assessment.

F. responsible for the withdrawal of funds.

G. contact the storage and transportation business.

H. be responsible for the business training of the department.

Responsibilities of the sales department 1. Post setting of the planning department

There are 3 people in this department, 1 planning manager, 1 planning supervisor, 1 office worker.

Second, the responsibilities of the planning department

(A) the planning department manager responsibilities

1, assist the general manager, participate in the company's business decisions, and preside over the daily work of the department;

2. Be responsible for advertising marketing (property management) planning in the whole process of development and operation in the prophase, metaphase and anaphase (including property management) of development projects, and writing marketing planning reports in each stage to ensure the realization of planning objectives;

3, establish brand awareness, in the process of project planning, using advertising, public relations activities, sales services, team management and other means. Gradually establish the brand of the company and project;

4. Participate in engineering design. Review the design drawings of house type, planning scheme and environmental scheme, find and solve the problems affecting sales in product design as soon as possible, and ensure the optimization of house function and environment;

5. Be responsible for the budget and use of various marketing expenses;

6. Monitor the price of selling houses, put forward opinions on the rise and fall of house prices in time, and formulate a preparatory plan to ensure the profit of the project when the cost exceeds the standard in advance;

7. Organize departmental staff to effectively implement various marketing promotion plans and activities;

8. Do a good job in communication and coordination with the agency (sales) company, engineering management department, development department and other relevant departments to ensure that customer information is conveyed to relevant departments in a timely and accurate manner;

9. Responsible for or organize employees in relevant positions, communicate with relevant external cooperation units involved, select and sign contracts, and organize implementation and process monitoring during the performance of various responsibilities of the department;

10, responsible for participating in the planning and design of commercial products, market research, commercial positioning, commercial promotion, investment promotion and other related work of the project;

1 1. Organize department employees to complete other matters arranged by the company leaders.

(2) Job responsibilities of planning supervisor

1. Assist the department manager to prepare various schemes and promotion plans;

2. Assist the department manager to implement various marketing plans;

3. Assist the department manager to complete the formulation and review of the marketing expense plan;

4. Assist the sales site to prepare and provide various sales materials and sales props, and maintain a good sales environment;

5. Participate in reviewing the creativity of print, film and television advertisements and public relations activities submitted by advertising companies.

6. Responsible for following up the contact, communication and integration with marketing suppliers such as advertising design, public relations activities and news media;

7. Be responsible for regularly summarizing the data of project marketing and promotion expenses and preparing the company's marketing and promotion expenses report;

8. Cooperate with the department manager to implement the brand planning and promotion of the company;

9. According to the project sales execution status and market development trend, provide suggestions to department managers on project product research and development and subsequent project product positioning on a regular basis;

10, responsible for following up the design and release of advertisements related to the promotion of various projects, as well as the close contact and communication between news media and activities and other partners; Review all advertising materials to make them conform to our unified vi, marketing promotion plan and relevant national advertising management regulations;

1 1. Conduct regular industry market surveys in combination with the progress of projects around the project;

12. Monitor and evaluate the promotion effect of each project according to the feedback of the promotion results of each project, and submit summary and analysis reports regularly;

13, contact relevant outreach units and establish good cooperative relations with partners;

14. Assist department managers to write business planning reports, implement business planning and related activities in the process of attracting investment;

15, other temporary work arranged by superior leaders.

(3) Industry job responsibilities

1, responsible for registering and sorting out all kinds of documents and contracts of the department, so as to ensure no leakage and facilitate inquiry;

2. Responsible for the reimbursement processing within the department;

3. Be responsible for the handling of office supplies and processes within the department, and provide strong logistical support for each post.

4, responsible for the transfer and storage of documents between departments;

5. Cooperate with the preparations for various meetings held by relevant posts;

6. Copywriting and other copywriting work of the company's external publicity, and assisting superiors to complete relevant marketing and publicity work;

7. Assist the sales site to complete the preparation and provision of various sales materials and sales props.

8. Other temporary jobs,

Third, the sales department post setting

Sales department 12 people, including sales manager 1 person, sales supervisor 1 person, 8 property consultants, professional title certificate supervisor 1 person, and professional title certificate assistant 1 person.

Fourth, the responsibilities of the sales department

(1) Job responsibilities of the sales manager

1, responsible for the overall sales of the sales department, implementing the sales plan and implementing the sales tasks;

2. Fully familiar with the basic situation of the real estate sold and the real estate market dynamics in Chongqing, and understand the operating mechanism of the company and all the items for sale or sale;

3. Be responsible for all daily sales work of the sales department and external stores (including daily arrangement, contract review, room number sales control, business guidance, work coordination, office order, labor discipline, internal dispute mediation and customer complaint handling), ensure efficient and standardized operation, and strive to improve sales performance;

4. Answer customers' difficult questions, help sales staff to complete a single transaction, handle customer complaints in time, establish complaint files, and be responsible for feeding back complaint information to relevant departments;

5, according to the project commission system in a timely manner to submit the audit salesman commission report;

6, responsible for the development of real estate sales review points, and training for sales staff;

7, presided over the daily work meeting of the sales department, summed up the sales work that day, and answered all kinds of questions in the sales office;

8. Coordinate the security, cleaning, property management, engineering and other departments related to the sales department and the store, and timely communicate and handle emergencies;

9 responsible for the pre-sale agreement and pre-sale housing demonstration contract audit;

10, responsible for the performance appraisal of sales staff, submitting the appraisal form for salesmen at the end of each month, and giving opinions on the hiring, dismissal, rewards and punishments and adjustment of sales staff;

1 1. Organize the employees of the department to complete the work related to customer service, handle the pre-sale permit for project sales, handle the area measurement and size property certificate, and pay in time;

12. submit the customer details of last week's transaction to the finance department every week, and actively cooperate with the finance department to release the mortgage in time if it involves house mortgage;

13, according to the market development in sales and customer feedback, put forward specific promotion suggestions to the planning department every month;

14, responsible for communicating with relevant departments of engineering department and planning department to effectively carry out sales work;

15, temporary work arranged by superior leaders.

(2) Responsibilities of the position of sales supervisor

1. Assist the sales manager in the daily management of the sales center;

2. Timely feedback all kinds of information on the sales site to the sales manager, and be responsible for properly handling all kinds of emergencies on the sales site;

3. Be responsible for supervising the code of conduct of property consultants, customer reception, follow-up visits, etc.

4. Responsible for the daily sales reception arrangement and schedule of the house purchasing consultant;

5. Assist the property consultant to conduct necessary sales negotiations to promote the transaction;

6, responsible for the preliminary examination of the sales contract, responsible for the arrangement, collection and submission of the contract and accessories;

7. Fill in the daily sales report on time every day, enter the information of customers who call and visit, and check the sales control;

8, responsible for the management of office supplies, sales materials, timely report the required materials;

9. Responsible for presiding over the daily work meeting of the sales department, pre-shift inspection and sales work summary of the day, and answering all kinds of questions in the sales office;

10, responsible for the consent management of house payment collection;

1 1. Complete other tasks assigned by the sales manager.

(3) Job responsibilities of real estate consultants

Property consultant front desk:

1, fully familiar with the basic situation of the property sold;

2. Cooperate with the project sales site manager and strive to complete the marketing tasks of the exhibition, sales site and branches;

3. Be responsible for the publicity of on-site sales offices or sales branches and exhibition points, complete telephone reception and customer visit reception according to the requirements of customer service specifications and the prescribed reception procedures, actively and enthusiastically answer customer inquiries, accompany customers to visit model houses of real estate, and actively facilitate transactions;

4. Be responsible for filling in the subscription book and other sales documents, signing them after ensuring that the terms are accurate, and sending them to the sales site manager or supervisor for review and signing;

5. Responsible for the preparation and signing of sales contracts;

6. Be responsible for accompanying customers to finance to deliver deposit or house payment;

7. Give the customer the receipt, stamped customer contact list of subscription or reservation agreement, purchase instructions and purchase expense details, answer the customer's relevant inquiries and send the customer out of the sales site;

8. For customers who are involved in major transactions or other special circumstances and cannot answer by themselves, they should report to their superiors promptly and accurately;

9. Always keep friendly communication with customers who have clinched a deal and customers who have intentionally failed to clinch a deal, and introduce the progress and sales of related projects of the company;

10, responsible for inputting incoming calls, visiting customers and subscribing information on the erp system every day;

1 1, responsible for conducting comparable real estate market surveys and summarizing data every month;

Property consultant background:

1, responsible for reviewing the subscription book of the front-desk property consultant;

2, responsible for the daily customer contract audit, and collect relevant customer information, submitted to the certificate post for contract filing, and at the same time for contract filing;

3. Responsible for reviewing the daily mortgage contract, collecting and sorting out relevant customer information, and reporting it to the warrant post for mortgage processing;

4. Be responsible for filing the completed contract and notifying the customer to collect it;

5. Responsible for the collection of overdue sales arrears of various projects;

6. Be responsible for the daily delivery of the house, including preparing the delivery notice;

7. Responsible for cooperating with the warrant post for contract registration and filing;

8. Responsible for cooperating with the post of property right certificate to prepare the materials for handling the property right certificate;

9, responsible for the daily reception of customer complaints;

10, responsible for daily contract signing and project establishment on erp system;

1 1, cooperate with the sales post to be responsible for the daily on-site management;

12, temporary work arranged by the sales manager.

(4) Responsibilities of the post in charge of warrants

1, fully responsible for the daily work of the customer service team, arrange the timely registration of contracts and the handling of real estate licenses according to the sales process, and arrange the timely issuance of loan contracts;

2. Maintain the relationship among housing exchanges, banks and provident fund management centers;

3. Assist relevant departments to handle the pre-sale permits of various projects of the company and the mapping report of the pre-sale area of houses, and cooperate with the Housing Management Exchange to establish the record of real estate information;

4. Responsible for the company's project master certificate, customer property certificate, land certificate and other procedures;

5. Responsible for customer resale and customer property right change registration procedures (this belongs to the category of second-hand houses, and the company collects relevant fees);

6. Assist sales staff to explain and deal with difficult problems related to customer resale and warrant change;

7. Do a good job in the statistical statements of warrants and the application and reimbursement procedures of expenses;

8. Do a good job in the registration and filing of each batch of commercial housing sales contracts and report them to the department manager on a monthly basis;

9. Do a good job in the registration of each batch of mortgage customers, and report the list of mortgage loan personnel and the loan amount report to the department manager and the finance department every month;

10. Coordinate the cancellation of pre-sale mortgage of houses for sale, and urge the responsible departments to handle it. If the mortgage is not released within the time limit, notify the department manager in time;

1 1, strictly abide by the company's business secrets, such as sales status, payment recovery, contract and various documents processing. ;

12, other temporary work arranged by the leaders.

(5) Job responsibilities of the guarantee assistant

1, do a good job in the registration management of new projects, build the information database of the sold properties of the housing exchange, and ensure that the information of the built properties is consistent with that of the real estate appraisal report.

2. Review the online filing form of the house purchase contract and the integrity of the contract, collect and sort out mortgage information, and register the mortgage contract in time.

3. Collect and sort out the relevant information about the customer's handling of real estate license and submit it to relevant departments in time;

4. Prepare relevant materials for delivery, including the handling of two books;

5. After the project sales contract is filed, organize the filling of loan contract data;

6. Submit all the prepared materials to the relevant bank for mortgage loan;

7. Coordinate the mortgage handling process with the relevant handling personnel of the loan bank to shorten the mortgage payment cycle;

8. Submit the project purchase contract to the Housing Authority for the record in time;

9. Communicate with relevant functional departments such as the Housing Exchange on a regular basis to keep the departments working smoothly;

10, do a good job in the process of customer service, such as the handling, management and filing of warrants;

1 1. Strictly abide by the company's business secrets, such as sales status, payment recovery, contract and handling of various documents.

12, other temporary work.

Responsibilities of Sales Department 9 1. When the customer arrives at the exhibition hall, he should immediately greet the customer according to the company's workflow of receiving customers.

2. For your own after-sales vehicles, you must follow the company's procedures for tracking services.

3. Be sure to achieve your monthly sales target, gross profit target and KPI index.

4. Fill in and keep the customer information (call, arrival at the store) every day.

5. Fill in all sales documents (three-meter cards) accurately and timely.

6. Ensure that the exhibition car is always spotless and bright as new.

7. Participate in company training.

8. Be familiar with the characteristics and performance of vehicles: series, specifications, price, car color, optional accessories and decorative accessories.

9. Understand the product knowledge of competitors.

10, 6 hours before delivery, ensure that the vehicles for sale are in good condition and the configuration is consistent with the contract.

1 1. Introduce the quality assurance and maintenance terms to the owner.

Responsibilities of Sales Department 10 1 Ensure the smooth flow of people, logistics and information in the sales department, and preside over the morning meeting, weekly meeting and monthly summary meeting of the department.

2. Clear the responsibilities of each position in the sales department and implement the implementation of various rules and regulations.

3. Make the work plan of the sales department and report to the company leaders (monthly, quarterly and yearly).

4, supervise and inspect the completion of the work of this department, and strengthen the management of daily work.

5. Grasp the market dynamics, take corresponding countermeasures in time and report to the company leaders.

6. Allocate the company's commercial vehicle resources and establish good business relations with manufacturers.

Sales responsibilities 1 1 1. Responsible for the specific sales work under the leadership of the sales manager.

2. According to the company's overall business objectives, participate in the formulation of sales plans, and at the same time formulate the monthly sales plan of the Group to grasp the sales progress.

3. Organize and report the sales situation regularly, and prepare the sales report regularly and submit it to the manager.

4, presided over the weekly meeting and daily meeting.

5. Confirm the daily performance of each salesperson.

6. Participate in formulating and adjusting the sales plan (strategy) according to the sales plan, and be responsible for the implementation of the specific sales plan.

7. Daily management of the sales website.

8, according to company regulations, regular assessment of the salesman.

9. Participate in the formulation of on-site sales workflow and standards, and organize employees to study and determine.

10. Organize sales training to support employees to practice new working methods or processes.

1 1, and do a good job of project explanation and on-site owner complaints.

12, responsible for the daily management of sales representatives.

13, responsible for training and market research, collecting real estate information, analyzing and evaluating, and submitting market research reports.

14, to assist our group in sales.

Responsibilities of sales department: 12 1. Grasp the market dynamics, collect market information, make a good market forecast, and constantly develop and improve market share.

2. Prepare quarterly and annual sales plan according to market forecast and sales trend.

3. Report the sales statistics to the Development Department and Finance Department every day.

4. Strengthen contract management, establish user files, visit users frequently, and feedback users' opinions on products.

5. Strive to do a good job in after-sales service, establish a good corporate image, maintain quality and improve corporate visibility.

6. Do a good job in advertising enterprise products.

7, responsible for the signing of the contract, the recovery of payment for goods, timely clean up the arrears.

8. Strengthen the professional knowledge learning of business personnel and continuously improve the quality of business personnel.

Responsibilities of the sales department 13 1, responsible to the general manager;

2. Draw up the annual sales target and plan of the department;

3. Formulate various management rules and regulations of this department;

4. Formulate the standardized process of each department's work;

5. Analyze the market situation, objectively predict the market demand, and reasonably control the sales expenses;

6. Sales policy and sales model;

7. Responsible for the recruitment, selection, training and deployment of departments;

8, design department staff incentive scheme;

9. Establish a perfect customer management system;

10, improve the building payment system, track the bank mortgage payment to ensure the timely withdrawal of funds;

1 1. Regularly evaluate the performance of employees in the department, and reward the superior and eliminate the inferior;

12, to inspire staff morale and build a team with high morale and good team spirit.

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