How many words does typing customer service have to type a minute to qualify?

It seems to be 65 words/minute, and each company is different. In fact, the typing speed of young people is generally enough now, and the company will not specially test it when recruiting. The key to Taobao customer service interview is other factors, such as the way and tone of your speech, the performance of some actions and expressions, and whether you are dressed properly. The company thinks it's basically okay to look at you.

First, customer service recruitment requirements:

1: Obey management. This is very important. We are too individualistic and can't afford to be hurt. )

2. Can bear hardships. You should make this preparation first, thank you! )

3. Clear-headed, responsible, cooperative and team spirit.

4: Fast typing speed (50 words/minute, required. The interview will be typed and tested. )。

Be polite to the guests and don't worry.

6. If you are busy, you can accept the overtime work of the company.

7: At least Taobao shopping experience.

8: Taobao sales experience is preferred.

How to improve typing speed?

Customize vocabulary settings for input method, open QQ input method property settings, select thesaurus-custom phrase-settings, and then add commonly used sentences in your industry.

There may not be much improvement in the early stage, but you can add phrases step by step, such as general hello and welcome. This is the most used. You can consider setting it with a welcome letter at the beginning, such as hy, and you can write rules in your own way of thinking.

In addition, you can also make a word for some main treasures, or a main style suit, such as copying package links, and then make a customization with LL. As long as you need a recommendation, type LL and it will appear immediately.

These all need to be gradually accumulated, applied and familiar in the work. If "unusual, unfamiliar" is set, the effect will definitely be poor. When you are urged by countless jingles, maybe you will try to learn like this. This picture is the effect after a long time. Basically, replying to a buyer's information will not take more than 8 seconds, but the reply is still very slow due to the large number of people.

In addition, customization can store many commonly used things, such as account number, account name, general password (but preferably unimportant account number), temporary notes and so on. You can set those you think you need but can't remember. In addition, there are some default statements in customization. You can look at those requirements. For example, when Taobao customer service needs to comment, you can add a time before the comment and directly enter sj to comment, which is convenient and quick.

Customer service typing speed will not be very high, mainly depends on the attitude of work, so don't worry, I believe that as long as it is gold, it will always shine!