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Administrative Clerk Monthly Work Summary
Administrative Clerk Monthly Work Summary (1)
One month has ended so quickly. Looking back on my work since this month, it can be said that there are many places worth visiting. remember. As an administrative assistant, I have a lot of work to do, but I always feel that it is quite small. These small things are gradually solved in my continuous work, and my work ability has also been greatly improved. improve. Society is like this. There are many places to train people. I believe I can do well. However, these require continuous efforts on my part. I believe I will do well. With the care and support of the leaders and the enthusiastic help of colleagues, we constantly strengthened our own construction, worked hard to improve our self-cultivation, conscientiously performed our job responsibilities, and completed various tasks well. To sum up, there are mainly six aspects:
1. Be strict with yourself and establish a good image. Strictly abide by the rules and regulations of the office, always put work first and the overall situation first, and work overtime when there are urgent tasks without any complaints. The leader has given instructions and will find ways to complete them. Listen to the leadership and obey the assignments, and attach great importance to every job assigned by the leadership and the office, no matter how big or small, and always complete it conscientiously and conscientiously, never caring about personal gains and losses, making discounts, or making conditions. Frequently self-reflection and self-motivation, carry out criticism and self-criticism, strictly restrain one's words, deeds and actions, and establish a good image of office workers.
2. Strengthen learning and continuously improve business quality. Learn from colleagues humbly, often use network tools to exchange experiences with colleagues in the same position, and gradually improve yourself. At work, I always follow the example of my leaders and outstanding colleagues. If I don’t know how to learn, I will ask questions if I don’t understand. I will learn from others’ strengths and make up for my own shortcomings. I have always maintained a positive attitude of being humble, cautious, diligent and studious, and my comprehensive ability has been significantly improved. .
3. Work actively and complete various tasks. There is the Mid-Autumn Festival in September. For our service industry, any holiday has a huge impact on our business. Therefore, before the festival comes, all relevant matters must be properly prepared. In accordance with the leadership's arrangements, carefully complete various documents, notices, printing, proofreading and communication work; provide comprehensive services to the leadership, frequently ask for instructions, report frequently, strive to be a staff assistant, and play a role in the orderly development of the entire office work. Positive effect. At the same time, we often conduct in-depth investigations and research at the grassroots level to understand the ideological trends of employees, which provides a reliable basis for leaders to make scientific decisions.
4. Personnel management. Relatively speaking, there is still a lot of room for improvement in our personnel work. A serious problem arose this month is that the head office has already completed the work of retention plan, that is, talking to employees, but it has not been implemented yet. Some departments have done it, but they have not done it as required. It can be seen from this that This matter did not attract the high attention of the management staff. We did not understand the employees' thoughts well, so how could we retain them. In the past few months, the number of new employees and employees who have resigned has basically been about the same. This month, the number of employees who have resigned is greater than the number of new employees. From this we can see the importance of understanding employees’ thoughts. The biggest reason why this work was not completed is that I did not do a good job in supervision. This is a manifestation of my dereliction of duty. This incident reflects that my execution ability is not strong enough. I will strengthen my ability in this area in my future work.
5. Strengthen the attitude of paying attention to details, strengthen language skills, and eliminate nervousness. In clerical work, carefulness is extremely important. For example, I will also think about the next article, but my brain will short-circuit due to nervousness. This performance is just like what Mr. Pan said: I lack the ability to strategize and get into chaos when I am anxious. However, she said that this ability is also related to experience. With more experience, it will naturally improve.
6. Personal matters. My passion is not feeling very high this month. I did what my boss asked me to do, and I felt good getting along with my colleagues. I felt more familiar with them than before. However, I found that I no longer had the patience I had at the beginning when it came to dealing with people. I even smiled when we met, but I felt a bit fake.
I have looked for the reason, and it may be that the transition period from school to work was not done well enough, which resulted in work fatigue syndrome. I always feel like I am still a child, and there are many things that are related to human nature. I feel very tired to deal with these things, and I don’t know how to do them well. I am really confused, and I am becoming less and less passionate.
Although I have achieved certain results in my work, there are still some problems and deficiencies. In the future, I will continue to learn from the leaders, carry forward the advantages, overcome the deficiencies, keep pace with the times, be proactive, and strive to Elevate your professional quality and business level to a new level in a short period of time to adapt to the needs of the rapid development of modern society, so as to better complete various tasks assigned by leaders. In the next step, we will focus on the following aspects:
1. Strengthen service awareness, enhance sense of responsibility and pressure, and improve work efficiency and service quality.
2. Take time to conduct in-depth investigation and research, and strive to master first-hand information to lay a solid foundation for better serving leaders.
3. Further strengthen business learning. Adhere to a work style that is modest and prudent, neither arrogant nor impetuous, carry forward the spirit of uniting others and learning modestly, humbly learn from leaders and colleagues in the office, and constantly improve one's own quality.
In the future, I will continue to work hard, be willing to serve as a ladder, and do a good job in logistics work, so that leaders and other employees can work hard in their positions with peace of mind. Now my work is very satisfying to me, so I will continue to work hard on my work. I firmly believe that I can do it well. Of course, in many real situations, I have a lot of things to do. But busy life is normal, and I firmly believe that I will do better in the future! Administrative Clerk Monthly Work Summary (2)
Unconsciously, one year has flown by quietly. Since entering the company in May 20XX, I have learned a lot and gained a lot. When I first joined the company, I was very unfamiliar with the company's operating model and work processes. Thanks to the patient guidance and help of my leaders and colleagues, I became familiar with the work content and the functions of each department of the company in a short period of time. Every little bit has made me progress in my work and benefited a lot. In the past year, although there were no spectacular results, it was still a period of trials and hardships. I would like to make a brief report to all leaders and colleagues on the work situation since entering the company:
1. Daily work at the front desk.
Mainly includes:
1. Responsible for answering and transferring calls to the front desk service hotline, doing a good job in incoming consultation work, carefully recording important matters and communicating them to relevant personnel, without omissions or delays. ;
2. Responsible for the reception, basic consultation and introduction of visiting customers, strictly implement the company's reception service standards, and maintain good etiquette and courtesy;
3. Responsible for the company's reception room and leadership Keep the office clean and tidy, as well as the placement of tables and chairs;
4. Open the door to colleagues in the morning. Ensure the timely supply of drinking water for employees; collect and store newspapers and magazines, and collect and distribute letters;
2. Administrative work
Administrative work is cumbersome, ranging from copying and scanning , fax, order food, send express mail, print business cards, subscribe to newspapers and magazines, keep documents, contact cleaning companies to clean carpets, make a list of office supplies that need to be purchased, check and forward emails, maintain and coordinate office facilities and environment, and assist the sales department Printing, sorting and binding of tender documents, temporary storage and statistics of inventory items, recording and sorting of meeting minutes, ranging from cost settlement, booking rooms, booking air tickets... The completion of every job is a reflection of responsibility and The test of work ability, how to simplify the complex while ensuring that it is foolproof, how to obtain the highest efficiency at the lowest cost, this is no longer just a requirement for business staff in modern enterprises, but also applies to administrative staff. .
3. Personnel Management
1. Implement relevant personnel management systems. When I first arrived at the company, I was responsible for the company’s attendance statistics. During the implementation process, I adapted to the company's policy arrangements as soon as possible, and tried to collect attendance statistics as realistically as possible. At the beginning of each month, I made attendance statistics based on statistical data, and submitted them to the finance department in a timely manner to prepare salary sheets.
2. Personnel-related information. In order to facilitate personnel work and standardize the management of personnel, the department has established relevant personnel forms according to work needs and under the guidance of superiors and unified the format with Baoji, including "Application Registration Form", "Resume Form for Joined Employee", "Vehicle Approval Form" It also strengthened communication and contact between various departments.
3. Archiving personnel files and timely updating the communication information of each brother company and related units is very important for improving the company’s business efficiency. Therefore, it is necessary to update the address book in a timely manner and upload it to the group mailbox to provide All leaders and clerks of the company shall keep it for future reference. In addition, in the management of employee files, we must back them up in cardboard and electronic versions, strictly review all employee files, complete any incomplete information, and update the latest information in a timely manner. Employee files are a resource library that keeps track of employees’ basic information at any time. It is also an important link in establishing employee talent reserves. It includes employee handwritten files, including current employee files, resigned employee files, and applicant file archives. The establishment and effective management will help the company keep track of the current personnel and personnel flow, and establish the company's talent reserve.
4. Make employee birthday statistics and promptly remind leaders to prepare birthday gifts for everyone, creating a harmonious and warm family environment for everyone, which is also part of our company's corporate culture infrastructure.
5. Organize monthly team activities. We have organized dinner parties at Haidilao, Zuiqinfang, Prairie Pastoral, singing at True Love and celebrating employees’ birthdays, all of which have achieved good results, strengthened communication among colleagues, and enlivened the company atmosphere.
6. Assist department heads in drafting administrative documents, holiday notices, warm notices, etc.
The new year means new opportunities and challenges for us.
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