How to open a courier agency?

Generally, there are four steps to start a courier company: \xd\1. First, think of the registered name of the company, then go to the industrial and commercial bureau to check the name, and then find a good office space. \xd\2. Once the name is confirmed, you and other partners' ID cards and my household registration book will be provided to the Industrial and Commercial Bureau, and it will take about 1 days to get the business license. \xd\3. After obtaining the business license, go to the bank to open an account. \xd\4. Apply for telephone, buy fax machines and computers, print waybills, and recruit salesmen and operators. \xd\ Operation process: \xd\ 1. Business acceptance \xd\ The staff of the branch company initially confirms whether it can receive and send the express mail according to the information provided by customers' calls and system orders. For the express mail that can be accepted and sent, inform the salesman to pick it up at home, and for the express mail that cannot be accepted and sent, inform the customer of the reasons for not accepting and sending it. \xd\ II. Business Collection \xd\ The salesman will provide pick-up service for the express mail that can be collected initially within the agreed time. \xd\ (1) Work preparation: \xd\1. Ensure that the communication tools and vehicles are in good working condition. \xd\2. Make sure that face sheets, packages, tapes, electronic scales, tool knives, etc., as well as price lists, brochures, invoices and other materials and bills are fully prepared. \xd\3. Make sure that the work certificate, driving certificate and vehicle certificate are complete. \xd\4. Ensure personal gfd and adjust working conditions. \xd\5. Be familiar with the latest business trends of the company. \xd\6. Make sure that the vehicles are properly parked at the customer's place, without violating the rules and affecting others. \xd\7. Properly place the collected express mail. \xd\8. Before entering the door, tidy up your personal appearance, show your identity to the customer, and show your certificates to explain your purpose. \xd\ (2) Express mail verification: \xd\1. Confirm whether the express mail delivered by the customer is within the delivery area of Huitong Network, and provide solutions to the express mail that is not within the service area or refuse to receive it. \xd\2. Inspect the express mail in strict accordance with the requirements of the Measures for the Safety Management of Express Delivery Articles. If it belongs to prohibited articles or restricted articles, it will not be accepted. If it is found that the articles violate national laws and regulations, it must be reported to the company and relevant state departments in time. \xd\ (3) Express packing: \xd\ Instruct or assist customers to use standard packing materials and filling materials to pack express mails, so as to make express mails meet the requirements of transit transportation and ensure the safety of delivered articles. \xd\ (4) Charges for filling in and weighing the waybill: \xd\1. Inform the customer to read the endorsement clause of the waybill and remind the customer to suggest the insured value for valuables. \xd\2. If the customer has filled in the waybill, check the contents; If the customer fails to fill in the waybill, instruct the customer to fill it out or fill it out on behalf of the customer, and ask the customer to sign it at the designated location. \xd\3. Weigh the packaged express, confirm the payer and payment method, and indicate it in the position specified in the waybill. \xd\4. Stick the completed specifications such as waybill and logo on the appropriate position of the express mail. \xd\5. Keep the customer copy of the waybill to the customer and issue the bill for the customer. \xd\6. Collect the information of the collected express mail and upload it to the system. \xd\ (5) Transport the collected express mail back to the processing point within the specified time, and hand over the retained copy of the waybill company and the expenses to the relevant staff. \xd\ Express mail delivered by customers at home shall be handled with reference to the above process. \xd\ III. Sorting of Express Mail \xd\ The staff of the processing center will sort and seal the express mail, including receiving, sorting, packaging and shipping of the received parts. \xd\ (1) Work preparation: \xd\1. Be familiar with the latest operation and handling notice. \xd\2. Receiving operation tools includes scanning equipment, cutting and packaging tools, pens, labels and protective tools. \xd\3. Check whether the scanning equipment and transmission equipment are normal. \xd\ (2) Express mail receiving: \xd\1. Guide express mail transport vehicles to stop accurately, and check the identities of vehicles and people who are escorting them. \xd\2. Check whether the vehicle seal is intact, and disassemble the intact seal. \xd\3. Unload the express mail from the carriage, inspect it, and hand over the damaged and prohibited express mail to relevant personnel for handling. \xd\4. Weigh and scan the express mail when it arrives at the processing center, and register the problem parts. \xd\ (3) Classify and sort express mail according to its flow direction; \xd\ (4). Express mail sealing: \xd\1. Send the express mail to the next site for scanning. \xd\2. Pack, seal and label the package according to the attributes of the express mail. \xd\3. Load express correctly and reasonably according to the number and direction of delivery. \xd\4. Seal the loaded vehicle and complete the handover procedures. \xd\5. Guide express delivery vehicles to leave safely in turn. \xd\ IV. Express Delivery \xd\ Courier provides door-to-door delivery service for express mail in this area, and should ensure the safety of personnel and express mail during delivery. \xd\ (1) Dispatching preparation: prepare the transportation tools, operating equipment, various documents and certificates to be used, and organize the personal gfd. \xd\ (2). Delivery of express mail: \xd\1. Pick up the express mail within your delivery range and confirm the mode of transportation with the handling personnel face to face. \xd\2. Inspect the express mail, confirm whether there are any express mails with damaged outer packaging, out of range, wrong address, wrong number of pieces, and different paid prices, and hand them over to the handling personnel in time. \xd\3. Confirm the number of pieces with the handler and use the scanning tool to scan the express mail one by one. \xd\ (3). Express delivery: \xd\1. Arrange the delivery sequence reasonably according to the requirements of the attributes, destination and timeliness of express delivery. \xd\2. Properly place vehicles and express mail at the destination. \xd\3. Tidy up your personal appearance before entering the door, and take the initiative to identify yourself after entering the door, and show relevant certificates. \xd\ (3). Express delivery: \xd\1. Arrange the delivery sequence reasonably according to the requirements of the attributes, destination and timeliness of express delivery. \xd\2. Properly place vehicles and express mail at the destination. \xd\3. Tidy up your personal appearance before entering the door, and take the initiative to identify yourself after entering the door, and show relevant certificates. \xd\ (4). Express delivery receipt: \xd\1. Check the valid certificates of the customer or the client's principal. \xd\2. Prompt customers to check whether the outer packaging is in good condition, and politely explain the express mail damaged by the outer packaging, and reject or inspect it according to the company's requirements. \xd\3. Collect relevant fees from customers and issue relevant bills for express delivery in collect or payment collection. \xd\4. The dispatcher fills in his work number or name on the waybill, and instructs the customer to sign at the designated position; If electronic receipt is adopted, please ask the customer to sign on the receipt equipment. \xd\5. After the customer signs the receipt, the dispatchers of qualified outlets immediately use scanning tools to upload the receipt information of the express mail and properly place the receipt copy of the waybill. \xd\ (5) Handover: For the express mail normally signed, hand in the receipt form for the express mail to the relevant staff of the company, and hand in the related expenses together. \xd\ (6) Handling of express mail that cannot be delivered normally: register the express mail that cannot be signed normally, properly place it, safely transport it back to the handling point, and hand it over to the express mail handler for handling. \xd\1. If the first delivery is unsuccessful, the staff should take the initiative to contact the recipient to confirm the delivery time and address again. \xd\2. If the second delivery is unsuccessful, you can inform the company address and working hours to inform the customer to pick it up. If the customer still needs to deliver it, you should inform the extra fee. \xd\3. For the express mail that can't be contacted with the recipient and the sender, except that it is difficult to keep the express mail, it can be disposed of according to relevant regulations after being properly kept for 3 months. \xd\ Express delivered by customers at home shall be handled with reference to the above process. \xd\ V. Express mail inquiry \xd\ Customer service personnel rely on the network? The customer service platform provides express mail status inquiry service. \xd\1. The customer service platform includes telephone and online inquiry system, and customers can also inquire by themselves according to the website express inquiry system. \xd\2. For the express mail that cannot be found through the inquiry system, the courier service organization shall inform the customer of the express mail status within 3 minutes when the customer makes a telephone inquiry. If the express mail status information cannot be provided, the customer shall be informed of the claim content and procedures. ?