Related information about Shenzhen Tianwei Video Co., Ltd.

Shenzhen Tianwei Video Co., Ltd.

Address: Caitian Base, No. 6001 Caitian Road, Shenzhen Postcode: 518036

24-hour service hotline: 0755-26048422

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The reason why wired broadband has become people’s first choice for Internet broadband access is because of the following unique advantages:

■ Wired broadband is easy to use and has excellent performance. .

All cable TV users can apply for installation; no additional wiring is required, plug and play, and no phone charges are required to access the Internet, regardless of time or traffic; the computer can be turned on to access the Internet, no dialing is required, and a real IP address is used; access the Internet The speed is dozens of times faster than traditional dial-up Internet access.

■ Cable broadband is cheap and great value for money.

Cable Broadband is the first company in my country provided by Tianwei Video to provide Shenzhen residents with truly high-speed broadband access to the Internet through the cable TV network. Users only need a cable TV line from Shenzhen TV Station to apply for wired broadband. The initial installation fee is waived, and the monthly Internet usage fee is only 100 yuan per month.

■ Cable broadband is rich in content and widely used.

By applying for wired broadband, users can obtain wired broadband securities office, personal email and other services for free; users can conduct online stock trading, online games, and make IP calls through the wired broadband network.

Shenzhen Topway Video Communication Co., Ltd. (Abbreviation: Tianwei Video, English name: Shenzhen Topway Video Communication Co., Ltd.) is a joint-stock enterprise controlled by Shenzhen TV Station, with a registered capital of RMB 200 million. As one of the main forces in Shenzhen's information industry, Tianwei Video is mainly responsible for the construction, development, operation and management of cable radio and television networks in Shenzhen, as well as the collection and transmission of cable TV programs. The company's main business is the transmission of video information and the development of online multi-functional services. It is gradually developing into a modern enterprise with scientific management, large-scale operations and diversified industries.

As the first joint-stock enterprise in my country to build and operate cable TV networks, Tianwei Company relies on modern enterprise systems and advanced management mechanisms. After more than seven years of hard work, Tianwei Company has developed rapidly. The company has so far laid more than 2,950 kilometers of trunk optical cables, totaling more than 110,000 kilometers of fiber cores. It has invested heavily in two-way transformation of the cable distribution network and built an optical cable/coaxial cable (HFC) cable radio and television comprehensive information network covering the entire Shenzhen. The broadband network and IP metropolitan area network actually cover 950,000 households. The actual number of viewing users increases by 60,000 to 80,000 households every year, currently reaching 670,000 households.

In February 1996, the Shenzhen Cable Radio and Television Integrated Information Network System built by the company was the first among domestic peers to pass the national ministerial acceptance, and the Shenzhen Municipal Government listed it as a key project of the city's informatization pilot community; In September 1999, six ministries and commissions including the National Science and Technology Commission jointly conducted an acceptance appraisal of the "Shenzhen Communications and Cable TV Integrated Service Network Experimental Community" project undertaken by the company, confirming that the project "is technically in a leading position in the country and has reached the level of advanced foreign countries." Same level".

The broadband IP metropolitan area network and Internet high-speed access services constructed and operated by the company were officially promoted to the market in January 2003. Tianwei Broadband has won the favor of users with its advantages of high speed and low price. In just half a year, the number of users has reached nearly 14,000.

In accordance with Shenzhen's "Tenth Five-Year Plan" for national economic and social informatization, as one of the main facilities for Shenzhen's informatization construction, in 2002, Tianwei Company completed a comprehensive technical upgrade of Shenzhen's cable TV network , took the lead among its peers in the country to build a high-quality network with 860Mh as the main body, perfected the two-way transformation of the network, and truly realized a high-speed information interchange transmission network integrating image, data, and voice transmission. In September last year, the Shenzhen cable digital TV project undertaken by Tianwei Company became the first domestic cable digital TV business platform experimental system approved by the State Planning Commission and was listed as a national pilot project.

After more than a year of hard work, one set of high-definition programs and 93 sets of digital TV programs have been broadcast.

Tianwei Company currently has 397 employees, including: 20 people with senior professional titles, 69 people with intermediate professional titles; 18 people with doctorate and master's degrees, and 75 people with bachelor's degrees; A large number of professionals in economic management, communications, computers and other disciplines have formed a management team with modern corporate consciousness, good modern scientific and technological level, capable of operation and good management.

Tianwei Video's current main businesses include:

Cable TV transmission;

Broadband access business: Internet high-speed access, regional high-speed data interconnection;

TV shopping;

Data broadcasting business: securities information broadcasting;

Digital TV transmission business: capable of transmitting 93 sets of standard definition digital TV, experimental broadcast 1 set of high-definition (HDTV) digital TV and 3 sets of NVOD programs;

Residential intelligent business: security alarm monitoring system, household water, electricity, and gas automatic meter reading system.

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Service Commitment

If you apply for the initial installation fee of wired broadband, pay in cash, and it will be installed within 3 days; if you collect the initial installation fee through bank collection, it will be installed within 3 days after the deduction is successful.

After accepting the user's application for relevant change procedures, relevant changes will be made for the user within 1 day. Within 3 days, wired broadband will be migrated to the new address for users already covered by the cable broadband network.

After the user complains about the cable broadband usage failure to our company, the maintenance staff will handle the problem for the user within 24 hours.