Cool cycling deposit can't be refunded. What should I do if no one answers the customer service phone?

According to the "deposit description" of Cool Bike Mobile Client, the deposit amount is 298 yuan, and the deposit can be refunded within 1-7 working days. In the absence of arrears, the software will prompt 1-7 working days to return to the account. If it hasn't arrived after 7 working days (not 7 days), you can call customer service at 400-800-7765 for help.

Kuqi is a brand in the field of bicycle sharing, which was founded by Kuqi (Beijing) Technology Co., Ltd. on 20 1 1 in 2006, providing a new mode of transportation to solve the problem of short-distance travel. Press 10 for free ride and 0.3 yuan for the second half hour.

At the end of September 2065438+2007, due to the difficulty in refunding the deposit, many operating units lost contact with the industrial and commercial bureau, and some areas have begun to clean up the cool bicycles; 165438+1On October 20th, Cool Cycling announced through its WeChat platform that it was now managed and maintained by Sichuan Baike Company (excluding debt) due to the operation of Cool Cycling.

1. Use

Step 1: Before use, you need to scan the QR code of the car body, download the cool cycling APP, and complete the registration through mobile phone verification, deposit payment and other steps;

Step 2: After registration, you can find a nearby bicycle sharing according to the map of Cool Cycling APP.

Step 3: Open the Cool Riding APP, scan the QR code below the seat, and you will be prompted to turn on the Bluetooth of the mobile phone. After selecting Allow, the lock will be unlocked smoothly and the page will start to time.

Step 4: Ride. After arriving at the destination, you need to lock the car manually and the APP stops timing.

Step 2 run the city

Cool cycling has been operated in Beijing, Tianjin, Xi 'an, Zhengzhou, Luoyang, Kaifeng, Shenyang, Taiyuan, Shijiazhuang, Hefei, Tangshan, Lanzhou and Xiaoyi.