What does a travel agency do?

Planning and scheduling work mainly includes: 1. Responsible for the planning, coordination and deployment of travel agencies' tourism work. Its job function lies in multiple functions such as internal reception, arrangement of tour groups, external planning, coordination and scheduling.

2. Formulate, modify and improve the itinerary and specific arrangements of the company's regular routes, and timely formulate tourist routes and quotations that meet the requirements of the guests.

3. Arrange the company's escort to take the group out, explain and arrange the work plan, and inform the escort team of all aspects and matters in detail, as well as possible problems in the process of taking the group out to prevent mistakes.

4. Strengthen contact with outreach personnel, timely understand, master and analyze the feedback information, and then digest, absorb and implement it.

5, in accordance with the provisions, organize the filing of company group team data.

6. Be responsible for the company's tourism e-commerce, network construction and management.

Two. Office: overall planning, management and administration

Three. Finance department: accounting, cashier, audit, budget accounting.

E-commerce department: network construction, website editing, network publicity and planning, online transactions.

Verb (abbreviation of verb) customer service department: customer information management, complaint consultation and acceptance, pre-sales and after-sales support.

6. Departure Department: Go through the exit formalities, contact the hotel to choose, and negotiate with long-term customers.

7. Domestic department: domestic formalities, hotel selection and long-term customer negotiation.

8. Planning Department: Tourism route planning and product promotion planning.

Nine. Tour guide department: recruitment, training and management of tour guides.

X. ticketing department: all kinds of transportation tickets and tickets.

Xi。 Ground connection: ground reception

Twelve. Sales department: distribution

Thirteen. Booking and price negotiation.