Main points of case analysis of social work practice

Main points of case analysis of social work practice

Social work is a kind of professional social service work that is not for profit and helps others to help themselves. It is also an independent discipline and a specialized profession. The following are the main points of case analysis of social work practice that I have compiled. Welcome to read and browse.

Case:

Bao Long, male, aged 36, was sentenced to two years' imprisonment for theft. After his release, his wife offered to divorce him. Long Wen didn't get custody of his son because he didn't have a regular job and had a criminal record. Bao Long always regarded his son as a treasure before he went to prison, but his ex-wife often refused to visit him for various reasons, which made Bao Long very depressed. When you are upset, you drink, and when you are drunk, you will be unconscious or furious. At first, I only occasionally beat and scold my old mother, but recently I have been drunk and abused my old mother almost every day. After receiving the case, Xiao Ai, a correctional social worker, gradually took a series of intervention measures on the case.

Question:

What factors should be considered and how to intervene when using the general process model to help Bao Long?

Key points of answering questions

1. Social workers should consider the following three factors when using the general process model, that is, the order of each stage in the process of helping others is flexible, the work process may be spiral, and the model itself can only be used as a reference for the practical process.

2. In the above case, when Bao Long's mother is in crisis, the social worker should first protect Bao Long's mother's life safety and take her away from the dangerous environment, that is, directly intervene; Secondly, because the whole process of helping others is spiral, not linear, the understanding of the clients is a deepening process with time, and the problems themselves will change with time, which requires the social worker to constantly discover new problems when communicating with Bao Long, constantly revise and improve the original plan, and after completing a job, he will look back to see if the previous stage of work needs further follow-up; Finally, social workers should learn to use the knowledge and skills of social work to make up for the deficiency of abstract mode and adjust the workflow according to the actual situation.

Case:

Ms. Zhang has a low education and works as a cleaner in a large supermarket. One day, she was cleaning the glass window on the fourth floor and accidentally fell down and lost her legs. The supermarket gave solatium no more or less. My husband is very concerned about Ms. Zhang. In order to earn more money, he also works part time. The child at home is 8 years old, 10 years old. They are very sensible and will take care of their mother before and after school. Ms. Zhang feels like a burden. One day, she was the only one at home. She couldn't get over it, so she climbed out of bed and turned on the gas to kill herself. Fortunately, her neighbors found and saved her.

Question:

1. Please evaluate Ms. Zhang's situation with the advantage perspective theory.

2. If you are a social worker, what intervention mode are you going to take to help Ms. Zhang?

From the perspective of advantages, we can see four aspects, namely, environmental advantages, environmental deficiencies, individual advantages and individual deficiencies.

Key points of answering questions

Judging from the case, Ms. Zhang's family relationship is relatively close. Her two children and her husband are very concerned about her, and their neighbors have a good relationship with them and take care of her on weekdays. Moreover, her upper body function is intact, her mind is intact, and she is a diligent person. These are her personal advantages and environmental advantages.

From the perspective of lack, the environmental level is that the husband is busy with work and the two children are young. Ms. Zhang usually lacks care; On the personal level, Ms. Zhang is pessimistic and negative. Social workers should pay attention to let Ms. Zhang see her own advantages, enhance her confidence and encourage her to overcome herself.

Social workers can use the authorization model to help Ms. Zhang. Empowerment mode is to apply empowerment theory to social work practice. Because Ms. Zhang thinks she is useless and a burden, she has many negative comments and opinions about herself. The empowerment model helps her to improve her self-confidence and self-esteem and stimulate her potential, thus changing her pessimistic and negative attitude and solving her problems.

When using the authorization model, we should pay attention to the evaluation of authorization skills and advantages, stimulate Ms. Zhang's motivation for change, encourage her to reflect, learn to look at problems positively, and strive to improve her ability to solve problems.

Case:

Social worker Yoyo recently received a case: Xiaowen, female, 27 years old. A high fever in childhood made her deaf. Later, her parents divorced and her mother took care of Xiaowen. Some time ago, my mother found that Xiaowen had various depressive symptoms and quietly resigned from the printing factory.

Try to analyze this case with "social ecosystem theory" and design a simple work intervention goal for social worker yoyo.

Key points of answering questions

1. Social ecosystem theory defines three systems involved in social work practice: micro-system, meso-system and macro-system. The micro-system in the above case refers to Xiaowen's personal system, including Xiaowen's physical defects, psychological barriers and other subsystems; The meso-system is a small group that has an influence on Xiaowen, including Xiaowen's mother, Xiaowen's work partners and friends. Macro system refers to groups and systems larger than family, including Xiaowen's work unit and community.

2. According to the theoretical framework of social ecosystem, social workers can consider setting the target as follows:

(1) Enhance Xiaowen's adaptability and adaptability to the environment by promoting her personal growth;

(2) Cure Xiaowen's depression through various methods, eliminate his pathological obstacles and encourage him to return to work;

(3) By linking the subsystems, we are committed to helping Xiaowen and his family to explore all aspects of resources, meet the needs of life, and create an environment conducive to the development of Xiaowen's family in a clearer direction from the outside.

Case:

If you are a social worker, you serve a village in the suburbs, mainly where migrant workers live together. Because the factories nearby are mainly manufacturing industries and often work overtime, many migrant workers have no time to care about their children's growth. Many children no longer go to high school after graduating from junior high school, but live in society, doing nothing on weekdays, and often gathering people to make trouble in the community, such as vandalizing public property, bullying and blackmailing middle school students, fighting and so on. In view of this situation, please design a youth community service project.

Key points of answering questions

1. Problem statement and analysis

With the acceleration of urbanization, the floating population in the city is increasing, and villages in the suburbs are springing up. In these families, many parents are engaged in heavy manual labor with great intensity and pressure, and have no time to take care of their children's study and growth; The low level of education leads to their rude treatment of children. Due to the restriction of family conditions, many children drop out of school after graduating from junior high school and live in society. They often do nothing at ordinary times, wander around the community, make trouble, and become a time bomb for the unity and stability of the community and even society.

The main problems that teenagers in this immigrant community may face are as follows:

(1) has a loose personality, poor organizational discipline, and may be aggressive and violent;

(2) Because parents are busy making a living, their children lack necessary discipline and help;

(3) Due to the limited family conditions, immigrant children can't continue their studies and have no certain skills to compete for jobs, which leads to idleness and lack of hope for the future;

(4) After the lack of family and school discipline, peer groups become their only spiritual support and sustenance, and the influence of some unhealthy groups leads to troubles in the community.

2. Scheme design

(1) Project objective: to help change the lifestyle of teenagers in this community and establish a positive and optimistic attitude towards life; Promote communication and interaction between parents and teenagers and promote a harmonious family environment; Provide young people with necessary employment counseling and skills training to prepare for finding a job that suits them.

(2) Scheme implementation strategy:

① Carry out group activities for immigrant children and provide them with peer support and anger control skills. Conduct anger control groups in immigrant communities to help them understand the consequences of deviant behavior and learn anger control skills with the help of peers.

(2) Make full use of the resources of streets and neighborhood committees, run skills training classes, and provide places for immigrant children to learn scientific and cultural knowledge and skills. Social workers can organize college student volunteers to provide homework guidance for migrant children on a regular basis so that they can learn the necessary scientific and cultural knowledge. In addition, the children of immigrants are idle, not only because they have no motivation to study and work, but also because they lack skills to a large extent. Social workers can make use of the resources of streets and neighborhood committees to hold skills training courses regularly to help immigrant children acquire skills, encourage them to make a living by their own skills and take the initiative to find jobs.

③ Organize voluntary service activities in the community, organize immigrant children to contribute to community construction and improve their sense of self-efficacy. Due to social discrimination and some unfair treatment, migrant children often have the characteristics of inferiority, indifference and low sense of self-worth. Social workers can organize them according to these personality characteristics, make suggestions on community construction or carry out activities in the community together. When their strategies make the community a better living space, they will feel the improvement of their self-worth, thus reducing their inferiority and increasing their self-confidence. In addition, due to the complexity and mobility of immigrant community personnel, it is a dead end of some social problems, and teenagers are also vulnerable to the erosion of urban subculture. Social workers can also organize teenagers to carry out activities such as "anti-drug" knowledge propaganda in the community according to this feature.

④ Carry out parent-child relationship activities and provide parenting education and guidance services for immigrants. Parents of immigrant children have no time to take care of their children's growth because of their busy work and heavy life pressure. They are also unable to provide necessary guidance and support for their children, because their education level is generally low. Social workers can organize such parents to give regular guidance lectures on parenting education according to the characteristics of their working hours, so as to enhance their concern about their children's discipline and communication skills.

(3) Program implementation: First of all, social workers need to communicate and coordinate with participants in the program implementation, and encourage them to actively participate in community activities on time; Secondly, social workers need to be fully prepared and do a good job of negotiating with all parties. Thirdly, pay attention to monitoring the implementation progress and deal with the crisis in time while providing services to participants; Finally, participants are encouraged to promote what they have learned in the community to benefit more community residents.

(4) Program evaluation: During and after the implementation of the program, social workers should evaluate the implementation of the program, the satisfaction of participants and their family members, and the most important thing is the effect evaluation and process evaluation of community activities.

Case:

Xiaoling is a third-grade primary school student and has been raised by her grandparents. As a social worker in the community family service center, you know that there are more and more Separate child care families in the community (that is, grandparents adopt grandchildren). Please draw up a community service plan according to the needs of these children.

1. Problem statement and analysis

2. Scheme design

1. Problem statement and analysis

Parenting across generations is caused by social changes. The aging population structure, the one-child policy, the increasingly centralized family structure, the increasing female labor rate and the dual employment of husband and wife lead to unattended children and lack of policy support. Children living in intergenerational parenting families may have the following needs.

The need for love and care. The generation of intergenerational family education is often due to the fact that young parents need to invest a lot of time and energy in their work, so the time for caring, nurturing, disciplining and caring for their children is greatly reduced. However, for children in childhood, establishing safe attachment to parents can develop many prosocial behaviors of children and promote their psychological, intellectual and social development.

(2) The need to make friends and play games. Children in intergenerational parenting families are often the center of the family. While being protected by their families, they need to cooperate with their peers and need a competitive growth environment. At the same time, with the growth of age, beneficial game activities have a positive impact on children's physical and mental development, education, moral formation and social development.

(3) The need for academic guidance. Because the children in the intergenerational parenting family basically live with the elderly, a considerable number of elderly people are unable to help their children learn and have nowhere to get help. Therefore, homework guidance is also urgently needed by some children in such families.

2. Scheme design

According to the needs of children in the above-mentioned generation-separated families, the following community service schemes have been designed.

(1) Program Name: Child Group Welfare

(2) Project objective: To strengthen the relationship between parents and children in families brought up by different generations, broaden the scope of children's social interaction and activities, and enable them to obtain a better growth environment.

(3) Scheme implementation strategy:

(a) to carry out parent-child relationship activities and provide parenting education and guidance services for family members raised in different generations;

② Make full use of the resources of community schools and regularly carry out children's dating games;

(3) Establish a community volunteer team to provide homework counseling services for children in the community on a regular basis.

(4) Project implementation: including integrating community resources, providing services, monitoring the implementation progress and handling crises.

(5) Project evaluation: including project implementation evaluation, family members' satisfaction with various activities, children's satisfaction with related activities, and effect evaluation.

Case 2

For more than half a year, Teacher Zhou of Class Two in kindergarten often found that the children in the class had bruises on their stones. Three days ago, Teacher Zhou witnessed the beating history of Shi's mother, Ms. Zhang, at the entrance of the kindergarten, so Teacher Zhou came to the community family service center and asked social workers to intervene. If you are a professional social worker, please design the work points of social workers at all stages according to the process of case work.

In this case, the helper is Zhou, a kindergarten teacher, who reflects that Shi, a child in the class, may be abused by his mother. However, it should be noted that the case owner of this case is not Mr. Zhou, the helper, but Shi and his mother, Ms. Zhang. Therefore, after talking with Mr. Zhou and understanding the basic situation of the matter, social workers need to visit Ms. Zhang to understand the ins and outs of the matter and start case counseling.

(1) receiving stage. The social worker met Ms. Zhang for the first time and learned the purpose of the meeting. Social workers should establish a good professional relationship with Ms. Zhang with the principles of empathy, respect, sincerity, concreteness, acceptance and non-judgment; At the same time, choosing a safe, warm and comfortable place for the talks can help Ms. Zhang explain the facts and clarify her expectations in a relaxed state. Social workers have a preliminary understanding of the cause, degree and frequency of the problem.

(2) Forecast stage. With the help of existing information, we will further collect information comprehensively and identify problems and needs with Ms. Zhang. Data collection can be considered from three dimensions: problems, people and environment, while paying attention to Ms. Zhang's advantages and strengths. According to the available information, it can be preliminarily judged that Ms. Zhang's problem belongs to both psychological and behavioral aspects. Psychological problems need to be determined according to the actual interview, but it may be because Ms. Zhang's life pressure is high, which may come from family affairs or work, so it is necessary to collect information first before making estimation and judgment. Behavioral problems are manifested in the venting of negative emotions and inappropriate educational methods, such as beating daughters. In addition, daughter Shi may also need appropriate emotional counseling.

(3) Planning stage. Social workers help Ms. Zhang to work out the goals and plans of case counseling. The overall goal of case work is to improve Ms. Zhang's psychological pressure and parenting style, so that she can deal with her emotions in an appropriate way, and she should also adopt appropriate parenting style for her daughter; Deal with the emotional problems caused by the teacher being beaten. In order to achieve this general goal, Ms. Zhang needs psychological counseling and behavior correction. First, help Ms. Zhang vent the negative emotions accumulated in her heart; Second, help Ms. Zhang learn appropriate emotional venting methods and stress management skills; Third, change Ms. Zhang's inappropriate parenting style and teach her to adopt appropriate education methods. At the same time, it is necessary to guide Shi, one is to deal with the emotional injury of being beaten, and the other is to teach him the skills of communicating with his parents.

(4) Implementation stage. Carry out the service according to the plan and make adjustments according to the actual situation. Here can be carried out around three aspects; First, strengthen the strength of the case owner, deal with Ms. Zhang's negative emotions and teach her to learn positive stress management skills and parenting skills; Second, deal with the emotional injury of history and teach him the strategy of active communication with his parents; Third, improve the environment of the case owner, strengthen the support of family and kindergarten to Shi and his mother, and promote their change and growth.

5] Evaluation stage. Social workers evaluate the effect, process and satisfaction of case counseling. Here, social workers can also meet with Ms. Zhang's daughter Shi to ask about her mother's changes and analyze the effect of case counseling. In addition, it is necessary to inform in advance that case counseling is coming to an end.

[6] The closing stage. Social workers should review the whole process of case counseling with Ms. Zhang to consolidate the counseling effect. When Ms. Zhang shows her attachment to leaving, social workers should properly handle her feelings of leaving, and encourage her to stick to the methods learned from case counseling to deal with her emotions and her daughter's upbringing.

(7) Follow-up service. After the case is over, you can follow up the case and pay a return visit every once in a while when necessary, asking the kindergarten to give Shi more attention and care.

If you are a social worker, you serve a village in the suburbs, mainly where migrant workers live together. Because the factories nearby are mainly manufacturing industries and often work overtime, many migrant workers have no time to care about their children's growth. Many children no longer go to high school after graduating from junior high school, but live in society, doing nothing on weekdays, and often gathering people to make trouble in the community, such as vandalizing public property, bullying and blackmailing middle school students, fighting and so on. In view of this situation, please design a youth community service project.

1. Problem statement and analysis

With the acceleration of urbanization, the floating population in the city is increasing, and villages in the suburbs are springing up. In these families, many parents are engaged in heavy manual labor with great intensity and pressure, and have no time to take care of their children's study and growth; The low level of education leads to their rude treatment of children. Due to the restriction of family conditions, many children drop out of school after graduating from junior high school and live in society. They often do nothing at ordinary times, wander around the community, make trouble, and become a time bomb for the unity and stability of the community and even society.

The main problems that teenagers in this immigrant community may face are as follows:

(1) has a loose personality, poor organizational discipline, and may be aggressive and violent;

(2) Because parents are busy making a living, their children lack necessary discipline and help;

(3) Due to the limited family conditions, immigrant children can't continue their studies and have no certain skills to compete for jobs, which leads to idleness and lack of hope for the future;

(4) After the lack of family and school discipline, peer groups become their only spiritual support and sustenance, and the influence of some unhealthy groups leads to troubles in the community.

2. Scheme design

(1) Project objective: to help change the lifestyle of teenagers in this community and establish a positive and optimistic attitude towards life; Promote communication and interaction between parents and teenagers and promote a harmonious family environment; Provide young people with necessary employment counseling and skills training to prepare for finding a job that suits them.

(2) Scheme implementation strategy:

① Carry out group activities for immigrant children and provide them with peer support and anger control skills. Conduct anger control groups in immigrant communities to help them understand the consequences of deviant behavior and learn anger control skills with the help of peers.

(2) Make full use of the resources of streets and neighborhood committees, run skills training classes, and provide places for migrant children to learn scientific and cultural knowledge and skills. Social workers can organize college student volunteers to provide homework guidance for migrant children on a regular basis so that they can learn the necessary scientific and cultural knowledge. In addition, the children of immigrants are idle, not only because they have no motivation to study and work, but also because they lack skills to a large extent. Social workers can make use of the resources of streets and neighborhood committees to hold skills training courses regularly to help immigrant children acquire skills, encourage them to make a living by their own skills and take the initiative to find jobs.

③ Organize voluntary service activities in the community, organize immigrant children to contribute to community construction and improve their sense of self-efficacy. Due to social discrimination and some unfair treatment, migrant children often have the characteristics of inferiority, indifference and low sense of self-worth. Social workers can organize them according to these personality characteristics, make suggestions on community construction or carry out activities in the community together. When their strategies make the community a better living space, they will feel the improvement of their self-worth, thus reducing their inferiority and increasing their self-confidence. In addition, due to the complexity and mobility of immigrant community personnel, it is a dead end of some social problems, and teenagers are also vulnerable to the erosion of urban subculture. Social workers can also organize teenagers to carry out activities such as "anti-drug" knowledge propaganda in the community according to this feature.

④ Carry out parent-child relationship activities and provide parenting education and guidance services for immigrants. Parents of immigrant children have no time to take care of their children's growth because of their busy work and heavy life pressure. They are also unable to provide necessary guidance and support for their children, because their education level is generally low. Social workers can organize such parents to give regular guidance lectures on parenting education according to the characteristics of their working hours, so as to enhance their concern about their children's discipline and communication skills.

(3) Program implementation: First of all, social workers need to communicate and coordinate with participants in the program implementation, and encourage them to actively participate in community activities on time; Secondly, social workers need to be fully prepared and do a good job of negotiating with all parties. Thirdly, pay attention to monitoring the implementation progress and deal with the crisis in time while providing services to participants; Finally, participants are encouraged to promote what they have learned in the community to benefit more community residents.

(4) Program evaluation: During and after the implementation of the program, social workers should evaluate the implementation of the program, the satisfaction of participants and their family members, and the most important thing is the effect evaluation and process evaluation of community activities.

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