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The emotional diary of the people in the grid
Grid members should not only be on the job, but also be in place, really "physically" into the grid, and understand the demands of the masses at the first time. The following is a diary of grid members' feelings at home for reading and appreciation!
1 Diary of the people's feelings of the grid staff: whoever is unemployed, who enjoys the minimum living allowance, who has empty nesters ... In the hands of Chen Keying, the grid leader of the Party branch of Dongfang Community, Jiyuan Road, Shang Jie District, there is a thick "Diary of People's Feelings", which records the big and small things in the community.
"This is my baby, recording everything in this grid, but I dare not care." Chen Keying said with a smile. The diary mainly records the household situation, problems reflected by residents, opinions and suggestions on street community work, practical problems and treatment results that help residents solve in time. Especially vulnerable groups, laid-off workers, poor people and empty nesters.
Not long ago, residents living in No.69 courtyard of Xin 'an East Road reported by telephone that recently, the exhaust fan used in the "Shaanxi Saozi Noodle Hall" on the first floor was very noisy, which seriously interfered with the normal rest of residents. In summer, the doors and windows at home can't be opened, and the two sides have a dispute over it, which is very stiff. After receiving the call, Chen Keying invited both parties to talk together. After several mediations, the hotel owner said that the exhaust fan should be updated, and an escalating contradiction was solved under the mediation of the grid leader.
"It's raining outside, and the medicine for hypertension is almost finished." Grandma Zhao, an empty nester in the community, casually said a word after seeing the lattice grow out, but Chen Keying carefully recorded this sentence in her diary. The next day, the medicine was sent to grandma Zhao's house, and the old lady kept chanting for several days.
"Although residents reflect small things, it is related to residents' expectations for grid work. Li Li, secretary of the Party Working Committee of Jiyuan Road Street in Shang Jie District, told the reporter, "We should take residents' trivial matters as our job responsibilities, keep them in mind and try our best to do well. "
It has been half a year since I transferred to work as a community grid administrator in March this year. With the help of community leaders and colleagues, my work ability and professional level have been tempered and improved. Community work is meticulous, tense and complicated, and all it does is grassroots mass work. Although the post of grid administrator is small, our work embodies the government's purpose of caring for, serving and doing practical things for the masses. When our work is affirmed by the masses, pride arises spontaneously. Half a year of community work has benefited me a lot. Now I will summarize my work in the past six months as follows:
First, information collection. Grasp the basic situation of the jurisdiction through door-to-door registration, door-to-door verification and daily inspection.
I am a grid worker at No.5 Zhangjiapo Community, at No.285-287 Dongshan Avenue in my jurisdiction. There are 9 residential buildings, 322 households with 723 people, 36 facades, 1 market. I got a basic understanding of the situation in my jurisdiction by going to the door, let the residents have a preliminary understanding of our community grid workers, and elected an enthusiastic resident as the building director in each building, so that we can work better among the masses in the future.
Second, comprehensive governance and urban management. Solve the contradiction of group reaction in time, and investigate and resolve group disputes.
My grid is located in the urban-rural fringe and belongs to a mixed community. Urban management problems are outstanding, and residents often seek community to solve contradictions. At the junction of No.287 Dongshan Avenue and Hanyi Village, due to the blockage of the sewage pipe in Hanyi Village, sewage flowed into the home of No.287 household. After the residents reflected to me, the community leaders and I visited Hanyi Village many times.
The Committee coordinated and reported the matter to the conflict resolution platform, and the support of the street and urban management departments finally repaired the sewer pipe for the residents. In the past six months, social contradictions such as sewer blockage, oil fume disturbing people, garbage disturbing people and family disputes have been solved 12 times.
Third, labor security. Handle unemployment certificates for laid-off workers, and organize people with employment difficulties to participate in on-site recruitment for vocational skills training.
Fourth, civil affairs services. For the elderly who have reached the age of 60, apply for the old-age certificate, and conduct on-site verification and timely report on the low-income households whose family income has changed. Make statistics on xx elderly people over 60 years old in the jurisdiction, and conduct a questionnaire survey on the social pension situation of the elderly to understand their demand for pension services.
Verb (abbreviation of verb) family planning. Conduct an inventory of the floating population in the facade of the jurisdiction and apply for marriage and childbirth certificates for the floating population. Organize women of childbearing age within their jurisdiction to participate in the "three investigations" of family planning service stations. Declare the "only child" bonus of enterprise retirees within the jurisdiction. Information collection of pregnant women and newborns.
Although the work of community grid workers is tedious, as long as we do practical things and do good things for the masses in line with the concept of serving the masses. Willing to contribute, willing to endure hardships, based on their own duties, do a line of love, establish a good image among the masses, do a good job.
Further reading: personal debriefing report of grid staff
In August, 20xx responded to the call of social management innovation in Hubei Province. After selection and training, I finally officially embarked on the post of community grid administrator. With the help of community leaders and colleagues, I was able to get involved and start working as soon as possible. In community work, I strictly abide by various grid management rules and regulations, sign in in the community as required every day, actively participate in various activities organized by the community, accept supervision and guidance with an open mind, and earnestly perform the functions of grid administrator. The work is now reported as follows:
I. Information collection:
Through the above registration and household verification, master the basic situation within the jurisdiction.
I am a community grid worker, and my jurisdiction ranges from NO. 140 tono. Economic Park 188, 263, 265, 267 and 269. There are 47 residential buildings, 3 14 households, 1 kindergarten, 1 food processing workshop. Through door-to-door visits, we have a basic understanding of the situation in our jurisdiction, and in the process of information collection, residents have a preliminary understanding of us.
Second, understand the community public opinion:
By filling in the questionnaire and talking with residents, we can understand the unstable information of public opinion within our jurisdiction and report it to community leaders in time.
The grid where I live belongs to the resettlement community. Because of the dense buildings, the population living is more complicated. For needy households, go to the door in time to find out. For dangerous personnel, know their trends regularly and report the situation to superior leaders in time. In September, a sample survey was conducted on community safety. 10, the bus routes in maoping town were investigated.
Three. Mediation of contradictions and disputes:
The uneven educational level of residents and the concentration of immigrant households lead to different living habits. Residents often seek community to resolve conflicts. 176, because the sewer is blocked, the water can't come out. After the residents reflected to me, I went to the scene with the secretary of the second division and the coordinator to see the situation. Because it belongs to the external sewer, it does not belong to the scope of property maintenance. We negotiated with the residents and helped them find a maintenance worker to solve it. At present, the social contradiction is *** 10, the sewer is blocked, garbage disturbs people, and oil smoke disturbs people.
Four, publicize the relevant laws, regulations and policies of the state:
In August, the general election of county, township and neighborhood committees, the election of town representatives and the election of county representatives will be held continuously in the community, so that every resident can exercise his rights and interests and fully cooperate with the later elections. Publicize the relevant national subsidy policies, veterans' subsidies, low-income policies, low-rent housing policies and so on.
V. Implement the work arrangement of the superior department and complete the tasks assigned by the superior.
For the task of "two insurances and one card", we first carried out overall publicity, and then went door to door to publicize the policy, which is now in progress. For the general election, we will post and distribute leaflets in the community to let every resident know the election time and policy, so that the general election can be successfully completed. For community party building, we can actively do a good job in logistics, so that party member in our community can give full play to its role.
Intransitive verb service agent:
For the second-generation ID card of residents, older residents cannot go to the police station to handle it. We contacted the community police and coordinated them to arrange door-to-door treatment.
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