The immigration applet shows that the certificate is waiting to be collected, but it hasn't sent me a text message yet.

The immigration applet showed that the documents were waiting to be collected, but did not send me a text message. The solution is as follows.

1. The applicant can contact the Hong Kong and Macao Pass issuing authority and ask whether the SMS has been sent. If it is not sent, he can request to send it.

2. The applicant can inquire whether the issuing authority of the Hong Kong and Macao Pass has correctly filled in the applicant's mobile phone number.

3. The applicant can inquire whether the Hong Kong and Macao Pass Issuing Agency has issued the Hong Kong and Macao Pass in time. If it has not been issued in time, it may request that it be issued in time.