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Office staff experience summary 202 1
Summary of experience and feelings of office staff 1
The busy _ _ year is coming to an end, and the new year is about to unfold before us. Looking back on this year, under the leadership of the general manager's office and with the close cooperation of colleagues around us, the administrative work of the comprehensive office has been completed. After a year's study and work, I gradually grow and improve myself, and my code of conduct, ideological awareness and work skills are close to the goals required by the company as soon as possible. I started from every little thing, silently exercised my functions, played a role, and tried my best to provide guarantee and support for the normal work and various projects of the company. The work summary report for the past year is as follows:
First, the daily main work
1, do a good job of filing in the comprehensive office.
From June 65438+ 10 to June 165438+ 10, 96 comprehensive documents and reports were prepared as required by the company; Organize 167 external documents; Organize 125 foreign documents, and do a good job in receiving, sending, registering, distributing, supervising and filing all kinds of documents of the company.
2. Assist the company leaders and improve the company system.
According to the actual operation of the company, we assisted the company leaders to improve the two booklets of Rules and Regulations Compilation and Employee Handbook, and formulated the Overtime System and Employee Dormitory Management System according to the actual operation needs. According to the implementation scenarios of each system, the "Staff Production and Use Management System" was revised.
3. Complete the annual examination and change of company license.
The annual inspection of the company's business license and code certificate is the basis for the company to carry out all the work smoothly. In February, the annual review of the two certificates was successfully completed. Later, due to the needs of the company's development, industrial and commercial registration was required after the assets were changed. On June 5th, 2006, the change of industrial and commercial registration and organization code certificate was successfully completed, which laid the foundation for the smooth operation of the company. And cooperate with the general manager's office and the director of the office to collect and sort out all kinds of information, and complete the change of qualification certificate in _ _ _ _ _ _, laying a foundation for the smooth development of the company. In September of _ _ _ _ _, the annual review of cleaning the secondary water supply tank and renewing the secondary water supply hygiene license was completed.
4, complete the company's meeting, reception and other logistics work.
For the meeting held in the company, make good preparations such as sign-in book, tea, chairs, meeting notice, vehicle pick-up, etc. Before the meeting, ensure that the meeting is held on time. After the meeting, complete the record and report it to the general manager's office. For meetings and receptions held outside the company, book hotels, cars, etc. According to the notification requirements, the related expenses shall be settled in time.
5. Do a good job in organizing company activities and promoting corporate culture.
\ \ \ \ \ In the year of \ \ \ at the beginning of \ \ \ when it was hit by heavy snow, the General Office organized various departments and project departments to fight against the bad weather and sweep the snow in the administrative area and the designated area of the administrative area; On May 4th, Youth Day organized the youth of the company members to participate in plant adoption activities; May 12 Wenchuan Earthquake, the sufferings of the people in the disaster area touched the hearts of all employees of the company, and organized all employees to donate money to the earthquake-stricken areas, raising donations for three times13,000 yuan, and organizing departments and project employees to hold a silent ceremony on the National Day of Silence; On May 28th, employees were organized to join the Olympic torch team, which contributed to the smooth relay of the Olympic torch in _ _ _. In June, organize the staff of each project to discuss how to improve the service quality from details. In August, I received the secretary of the provincial league branch to visit our company to inspect the league construction. On March 4th, the company published the company information on _ _ Property.
6. Other work
The comprehensive office is the department that has the most contact with other departments, and plays a leading role as a bridge between various departments, projects and the general manager's office. In _ _ _ _, under the guidance of general manager Cao, the general manager's office changed its work consciousness and became a service provider for the smooth development of various projects. Under the guidance of large projects and small companies, the daily management of the company headquarters was completed. Pay electricity, telephone, monthly material application, company flower rental, office environment supervision and duty arrangement for major holidays on time every month.
Second, keep learning and strive to improve their own quality.
Over the past year, I have always adhered to the belief of taking work as learning and learning as work, and strived to keep learning in my daily work. Keep abreast of the current situation through TV, newspapers, internet and other communication channels; After learning from leaders and colleagues around you, master the working methods in time; In addition, I also use my spare time to strengthen on-the-job re-education at my own expense, and update my knowledge through continuous learning, so as to improve my own quality and not fall behind the requirements of enterprise development.
Third, the existing problems:
Over the past year, although all the work can be completed on time according to the requirements of the leaders, there are still some shortcomings, mainly as follows:
1, poor comprehensive coordination ability, easy to be impatient when encountering problems, not calm enough to deal with problems, and unable to seize the promotion opportunities given by leaders in time.
2. Administrative work covers many aspects and sometimes studies problems.
3. Lack of property theory knowledge.
Fourth, the direction of future efforts.
1. Continue to build and play the role of the basic platform of the administrative management system, give full play to the joint efforts of departmental teams, pay attention to the logistics support service functions of various departments and project departments, continue to strengthen contacts with various departments and project departments, and create a good communication network for the company.
2. Improve personal comprehensive quality to adapt to the rapid development of the company. As an administrative staff, we should keep learning, see the sage Si Qi, but not the sage, we should reflect. At the same time, we should have a strong sense of time and a pragmatic work style.
The company is my home, and development depends on everyone. I am eager for the success and growth of the company, so I strive to do a good job in my post and grow and succeed with the company.
Summary of experience and feelings of office staff II
Over the past year, under the correct leadership of the company's leaders, with the strong support and help of various departments, the office has worked hard around the company's work target plan at the beginning of the year and successfully completed the annual work tasks. The work is summarized as follows:
_ _ Annual Work Summary:
1, team members improve their own quality and study.
Department members do not forget to strengthen their theoretical knowledge learning, and learn, deepen and constantly improve their own quality and working ability through various channels. At the beginning of the year, the office defined everyone's post responsibilities and tasks according to the annual work tasks, so as to achieve a clear division of labor and clear responsibilities. When carrying out various tasks, everyone can consciously pay attention to their working methods, work in harmony with various departments, and have a harmonious atmosphere. Everyone can proceed from the overall situation and overall interests, support each other and ensure the smooth completion of the work.
2. Drafting documents and information reports.
Summarize and report all kinds of feedback information in time, which is fast and effective, ensuring the smooth implementation of the company's top and bottom government orders and no major mistakes throughout the year.
(1) According to the leadership team and the meeting spirit, timely draft the company's work plan, summary class, holiday work arrangement and meeting notice documents, and distribute them to all departments. Accumulated about 10.
(2) Complete the minutes of special meetings such as manager's office meeting, middle-level meeting and safety production. Accumulated 40 records.
(3) Complete the information exchange between the municipal government, the Municipal Construction Bureau and relevant departments, and draft and distribute relevant documents such as "key municipal projects", "three-year-level" project progress report, "digital information reply" and "mayor's special line reply". Accumulated about 240 articles.
(4) Report the collection of sewage and garbage disposal fees to the Construction Bureau every month, which can be completed on time.
(5) Edited and distributed the issue of 10, and published 28 propaganda articles in newspapers and newspapers.
(6) According to the requirements of the company and communication, constantly improve various emergency plans, water source protection measures and various rules and regulations and management systems of the company.
3, do a good job of sending and receiving documents and filing.
(1) Archivists should do a good job in sending and receiving, registering, sorting, filing and archiving documents in time, and file them for a long time, with 20 volumes and 448 pages; Permanent, 7 volumes, 157 pages; Short term, 15, 398 pages. 348 accounting files and 6507 vouchers; Account book 12, 1953; Send and receive 468 documents.
(2) Do a good job of sending and receiving Chinese newspapers and periodicals in magazine subscription.
(3) The files were checked and borrowed 190 people, and the recall rate was 98%, which provided detailed and reliable information for the reconstruction of the head office's pipe network, winter construction and audit.
4. Logistics work.
(1) Complete the distribution of office supplies and some labor insurance throughout the year as required.
(2) Renovation of toilets on the first to third floors of office buildings, painting and decoration of large-scale meetings, renovation and construction of parking lots, roof maintenance of backyard warehouses, etc.
(3) Clean all departments of the company 1 10 air conditioners; Maintenance for 40 times; Repair the lock 25 times, solar energy 1 time; Make 27 billboards.
(4) Buy a water heater for the second water plant; Company boiler; 69 tons of coal for pressurizing station and company; Buy tables and chairs in the big conference room.
(5) The canteen operates well, providing convenient and clean dining environment for employees.
5, the company office computer, network equipment maintenance.
(1) Cooperate with the company to complete the point-to-point optical fiber dedicated line project and realize the docking work with the provincial collaborative office platform.
(2) Complete the network link debugging of the toll hall charging system.
(3) Computer upgrades have been completed for more than 60 times, and system failures have been repaired and debugged for more than 94 times; Copiers, printers and fax machines, and maintenance and replacement of consumables for 60 times.
6. Typing and copying.
The daily workload of the typing room is about 10 jobs. Up to now, more than 20,000 copies of various documents have been printed and copied for various departments of the company, totaling more than 65,438+10,000 copies.
7. Do a good job of peripheral cooperation.
Coordinated more than 30 problems between the company and villages and streets, saving a lot of money for the company.
(1) After consultation with village leaders and villagers, No.7 supplementary water source well located in this village has been put into use.
(2) After consultation with township leaders and villagers, the installation of the new water source well in this village 1 has started.
(3) After consultation with the heads of villages and towns and villagers in East Village, the installation of two new wells in this village has started.
(4) Build fish ponds. The company's DN600 water supply pipeline is located under the fish pond. After many consultations by the villagers, it was finally resolved harmoniously.
_ _ Annual Work Plan:
1, to further improve the quality of manuscript drafting and investigation.
2 adhere to the principles of timeliness, accuracy and comprehensiveness, and further improve the quality of information reporting. It is planned to report 2 briefings every week, contribute 3 articles to daily newspaper and 6 articles to China Construction Investment Corporation every quarter.
3. Further strengthen the office's energy-saving and consumption-reducing work, improve employees' energy-saving awareness, make rational use of resources, and put an end to wasteful behavior.
4. Supervise all departments to complete all tasks assigned by the spirit of company meeting minutes.
5, do a good job in the company's logistics, environmental sanitation, etc. , improve the quality of dining in the canteen.
6. Excellent completion of tasks temporarily assigned by superiors and the company.
Summary of experience and feelings of office staff 3
Over the past year, with the care of leaders and the support of comrades, and with the support and cooperation of all comrades, I have obeyed the work arrangement, strengthened my study and exercise, earnestly performed my duties, improved my ideological understanding, work ability and comprehensive quality, and successfully completed various objectives and tasks. Although I have experienced difficulties in my work, every time is a good exercise for me, and I feel that I am gradually maturing. This year's work is summarized as follows:
First, constantly improve yourself in learning.
Office work involves a wide range, and all aspects of ability and knowledge should be mastered. If you don't pay attention to strengthening your study, you may not be competent for some jobs, so you must arm your mind with theory. In my usual work, I actively learn new knowledge, combine political theory knowledge, professional knowledge and other fresh knowledge, broaden my horizons, broaden my thinking, enrich myself, and strive to adapt to the requirements of my post in the new situation and new tasks. Actively improve their professional quality, strive for the initiative in work, and strive to improve work efficiency and quality. After continuous study and accumulation, I have gained office work experience, and I can basically handle all kinds of problems in my daily work calmly, ensuring the normal operation of all the work in this position.
Second, the daily work
The office is the service center and operation center of _ _ _, responsible for information release, information submission, distribution of various documents, information submission and logistics services. In my work, I firmly established the idea of "there is no trivial matter in the office", and strictly followed the standard of "five ones", that is, I answered every phone call, received everyone who came to work, completed every assigned task, made every record, handled every document well, and strived to be comprehensive, accurate and appropriate to avoid omissions and mistakes. Only in this way can we correct our working attitude and do our job conscientiously in the relatively tedious work.
Make every effort to prepare, arrange and receive various meetings and activities. Every meeting and concentrated activity, regardless of size, scale or simplicity, is carefully prepared before the meeting, carefully organized during the meeting and carefully summarized after the meeting to ensure foolproof. Office work is more complicated than other departments. Sometimes it takes an hour or two to hold a meeting or get a document, and it is very repetitive. The specific work is such as the distribution of various documents, the sending and receiving of information, the preparation of meetings, logistics support, etc. This requires me to be "awake" at all times, take my time when things happen, prioritize things, and be clear-headed before doing things, so as to ensure that more work can be completed within the limited working time.
According to the requirements, the computer network systems such as "leading cadres' incorruptible archives management system, fixed assets management system of government institutions, and energy consumption statistical analysis system of public institutions" were statistically summarized and submitted regularly. After statistical sorting, * * * submitted data to relevant departments for more than _ times. In these work, I strive to be meticulous, put an end to carelessness, strive to achieve high standards and strict requirements in everything, and strive to reduce work mistakes. Maintenance of all kinds of office supplies and procurement of consumables. To ensure the normal use of office equipment and provide logistical support for the smooth development of all work. Send, receive, register and file all kinds of documents in time to ensure uploading and issuing; Organize, classify and file the documents and materials with reference value formed in business work, so as to ensure complete information, clear catalogue, standardized binding and orderly storage. Try to do other temporary work.
Third, shortcomings in the work.
Because I still have a lot of shortcomings, a lot of work is not satisfactory, such as: my understanding of office work is not comprehensive enough, and there are coping phenomena in some work ideas; Lack of initiative in work; Work efficiency needs to be improved. If there are many things, there is still a phenomenon of paying attention to one thing and losing the other, and some work needs to be strengthened in details. Perhaps, I didn't really satisfy my leaders and colleagues, but I firmly believe that as long as I strive to be "diligent" and do things wholeheartedly, I will certainly do well.
Summary of experience and feelings of office staff 4
Time flies, time flies. Looking back on my work in _ _ _ years, with the support and help of the company leaders and colleagues, I was strict with myself and completed my work according to the company's requirements. After a year and a half of study and work, there has been a new breakthrough in working methods. The work in the past six months is summarized as follows:
First, the daily management of the project team.
As the personnel administrative assistant of the project team, I clearly realize that this position is the hub connecting the preceding with the following, communicating the inside and outside, coordinating the left and right, and connecting the four sides, and it is the driving force to push all the work forward towards the established goals. Administrative work is complicated, so we should provide some useful information and data for decision-making. Administrative work includes document drafting, data management, meeting arrangement, customer reception, vehicle management, etc. In view of a large number of trivial daily work, strengthen work consciousness, pay attention to execution, improve work efficiency, calmly handle various affairs, and strive to be comprehensive, accurate and moderate, and avoid omissions and mistakes. So far, we have basically achieved all our goals.
1, straighten out the relationship At the beginning of the establishment of the project team, almost all the work was started from scratch, and it was necessary to clarify the internal relations and materials of each company. On the basis of personnel work, arrange all the work and materials according to the organizational structure. Through many efforts, the responsibilities of various departments have been established, so that all departments can work smoothly and give full play to the coordinating role of comprehensive departments.
2, timely understanding of business and market conditions, to provide a basis for leadership decision-making. At the beginning of the certification project promotion, I didn't know enough about the market situation. As a member of the project team, I use all the favorable resources to provide resources for the business department. Have the courage to communicate with the company's internal personnel, and feed back information, work progress, problems and solutions to leaders and employees in time.
3. Document drafting. Draft comprehensive documents and reports, be responsible for recording, sorting and refining the minutes of office meetings, and be responsible for the implementation of relevant resolutions of the meetings. Earnestly do a good job in sending and receiving, registering, distributing, printing and supervising the relevant documents of the company.
4. All documents, approval forms and agreements of the company should be filed, and the data should be filed. Cooperate with leaders to further supplement and improve various rules and regulations on the basis of established rules and regulations. Timely convey and implement the spirit of relevant meetings, documents and instructions of the company.
5. Implement the personnel work of the company. Organize and implement the company's labor, personnel, salary management and employee attendance control and supervision, and sign labor contracts with employees according to the personnel management system, which embodies the company's standardization and solves the worries of employees.
6. Work in the process of new business development. After the group decided to set up an animation training school in June, I was responsible for the implementation of the school, including the drafting of the school's preliminary planning and feasibility analysis report, classroom decoration, hardware configuration, environmental layout, personnel recruitment and training. In accordance with the examination and approval authority, the procurement and distribution of office supplies, communications, photocopiers, computers and other equipment were completed. Do a good job in sorting out the school cost process.
Second, strengthen self-study and improve professional level.
Because I feel that I have a heavy burden and there is a necessary gap between my knowledge, skills, experience and my post, I dare not take it lightly, keep learning, learn from books, leaders and colleagues, so that I feel that I have made a lot of progress in the past year and a half. Through continuous study and accumulation, I have rich work experience, and I can handle all kinds of problems in my daily work smoothly. My organizational management ability, comprehensive analysis ability, coordination ability and written and oral expression ability have been greatly improved, which ensures the normal operation of all the work in this position. Treat all tasks with a correct attitude, love your job, and strive to implement it in practical work. Enterprising to improve their professional quality, strive for the initiative in work, and strive to improve work efficiency and quality.
Third, the existing problems and the direction of future efforts.
In the past year, I was able to work diligently and creatively. Although some achievements have been made, there are still some problems and shortcomings, which are mainly manifested as follows: First, although they have their own responsibilities, they are also analyzed according to strategic objectives. Business is a team business, and you can't just do your own work. We should mobilize the whole team to work together and work towards a goal. Second, the team coordination ability needs to be improved.
This year, I decided to seriously improve my business and work level, adjust my work focus according to the strategic adjustment of the project team, and work hard for my future career: First, strengthen my study and broaden my knowledge. Study hard on real estate professional knowledge and related legal knowledge. Strengthen the understanding of human resources, strengthen the understanding of the development of the same industry, and understand the overall planning and status quo of the company; Second, based on the principle of seeking truth from facts, release the upper situation and report the lower situation; Really be the assistant of the leader; Third, pay attention to the style construction of the department, strengthen management, unite as one, work hard, and form a good working atmosphere for the department. Continuously improve the support ability and service level to other departments. Abide by the company's internal rules and regulations, safeguard the company's interests, forge ahead to create higher value for the company, and strive to achieve greater work results.
Summary of experience and feelings of office staff 5
After the post adjustment this year, I came to the office and accepted the secretarial work in the office. This is a new starting point of my career. I cherish it very much and am trying to adapt to this position. Through continuous study and the help of colleagues and leaders, I have completely integrated into the atmosphere of the office, and my personal work ability has also been significantly improved. Although there are still some shortcomings in the work, it should be said that I have paid a lot, but I have also gained a lot, and I feel that I am gradually mature. Now make a summary of the work since this period of time:
First, adapt to the characteristics of office work with a down-to-earth working attitude.
The office is an important pivotal department in the operation of the unit, which coordinates and communicates a lot of work inside and outside the unit, thus giving information, which determines the complex and important characteristics of office work. In addition to work every day, there are often unplanned things that need to be dealt with temporarily, and they are generally urgent. At this time, I need to coordinate my time and slowly speed up my efficiency and agile thinking.
The office has a large workload and a large amount of information, especially the meetings, activities and business trips of the unit, which require the unity and cooperation of colleagues in the department. During my stay in the office, when I met various activities and meetings, I actively cooperated with Qi Xin, a department colleague, to pave the way for other colleagues in the unit and try my best to solve things satisfactorily.
The office is a service department. I do all the work carefully to ensure the normal development of the work. When other colleagues come to handle affairs or outsiders come to consult, I will reply in time and try my best to solve them as soon as possible. Serve everyone with a sincere heart.
Second, do your duty and do a good job.
During this period, I mainly completed the following work:
1, secretarial work
(1) According to the requirements of the leaders, be responsible for writing and summarizing the work materials, so as to write and edit them carefully and try to write all kinds of work materials.
(two) responsible for drafting and revising the materials of the meeting of the association and relevant working meetings at all levels, and preparing relevant documents and materials; At the same time, responsible for the drafting of meeting minutes and meeting notices of various activities.
2. Information work
Today is a society of information exchange, and the rapid development of information technology is the link between modern people's life and society. Therefore, it is my important duty to do a good job in bureau informatization.
(1) Pay attention to current events, the development zone management committee and our bureau's online trends, do a good job in publicity, and find and stop all inappropriate remarks in time.
(2) Provide at least one information of our bureau to the Development Zone every month, and update the working status of our bureau at any time to make our bureau dynamic, transparent and popular.
3. Fixed assets management
I am responsible for the registration and management of the fixed assets of this unit; Update and use the records of various office supplies, contact maintenance stations, bureaus, computers, printers, etc. , and buy the missing office materials.
4. Responsible for the work arranged by the leaders.
My post is a contact post, which is assigned by feeling, so I need to be careful, patient and serious in completing all kinds of affairs assigned by the leaders in my work.
During this period, both ideological understanding and working ability have made great progress, but there are still gaps and shortcomings: for example, the overall thinking of the work is not clear, the work intensity is not enough, the enthusiasm and initiative of the work are not enough, and some things are not actively invested too much energy, resulting in passive work.
Facing the present job, I should play a greater role in my post and make greater progress with a more positive attitude.
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