Is the mayor's hotline 12345 free?

The mayor's hotline 12345 is free. The purpose of the hotline "12345" is to facilitate the people to reflect the hot and difficult issues in their lives to their superiors, and free of charge also reflects the purpose of state organs serving the people.

Before the end of 20021,the government service convenience hotline set up in various regions and set up by relevant departments in the State Council and answered locally realized the first service, and the merged hotlines in various regions were unified into "12345 government service convenience hotline", providing "7×24 hours" all-weather manual service.

Hotline 12345 integrates the non-emergency government hotlines set up by various departments at all levels, and provides services such as business inquiry, consultation, complaint, help-seeking, public service, collection of opinions and suggestions, and public opinion survey for the public according to the principle of "combining answers".

12345 hotline work accepts the legal supervision of deputies to the people's congresses at the corresponding levels and the democratic supervision of CPPCC members, submits the operation of 12345 hotline and the handling of various departments as required, publicizes it to the public through appropriate means, and voluntarily accepts social supervision; Comprehensive use of system supervision, written supervision, special supervision, instruction supervision and other ways to urge and urge the organizer to handle. Through all-round supervision and various forms of supervision, we urge all units to earnestly perform their duties and ensure that the masses demand that "everything is echoed and everything is implemented."

Jiyuan 12345 Expand the field of convenience services;

1, car moving service. Relying on * * * to enjoy the city's motor vehicle information, the "moving car service" was launched, and on the premise of not revealing the personal information of both parties, other car owners were informed to move their cars in time to facilitate people's travel.

2. Online government services. The masses and enterprises can understand the work flow, submit materials, make inquiries and other related contents through the hotline, and can also complain or evaluate the government service work through the hotline.

3. Department contact service. Establish a coordinated linkage mechanism between 12345 mayor hotline and 1 10 alarm service platform, so as to ensure smooth channels for non-police services and timely and efficiently accept and handle people's demands. Further strengthen the cooperation mechanism with 123 15 consumer complaint hotline, and provide online consumer complaints, consumer rights protection, consumer consultation and other services, which truly embodies the service tenet of "every day in 3 15, protect rights to the side".

4. Family service. Relying on the integrated 12349 domestic service hotline, more than 100 domestic service businesses, such as nanny service, hospital escort, water and electricity maintenance, pipeline dredging and household cleaning, have been expanded. Residents can call the hotline to put forward the demand for domestic service and provide common domestic service for the masses.

5. transportation. * * * Enjoy the information of the Transportation Bureau, and carry out transportation services including local bus lines and public bicycle distribution to provide residents with fast and accurate green transportation services.

Refer to the above? Baidu encyclopedia-12345 government service convenience hotline

Refer to the above? Jiyuan City 12345 Mayor Hotline-Hotline Brief Introduction