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How to be an assistant to the general manager?
1. Be a good coach, do a good demonstration, and do what others ask. The effect of doing nothing.
2. three tubes and three no matter. To manage matters related to the overall situation; Matters affecting the company's image and management; Things that are detrimental to the interests of the company can't be managed. Strict management, leaving no room. Regardless of personal privacy; Regardless of personal habits; Whatever it is has nothing to do with the company. Do not seek perfection, regardless of details.
3. ambitious goals. The company should be ambitious; The foundation is weak and the goal must be ambitious. Only in this way can talents be gathered under the account. For example, Microsoft in the United States.
4. Optimize resource allocation. Knowing people and being good at their duties makes heroes useful. For example, Zhang Liang used Han Xin because a person made Quentin; If Kong knows that Liu is closed, he will be proud of the optimization of the configuration.
5. High salary and benefits. First-class talents give first-class treatment. Only a high salary can attract high-quality talents for a long time, because it can avoid the insecurity caused by social risks.
6. Be tolerant, talented and enterprising. Tolerance should be generous, and the size of measurement is directly proportional to the benefit of talents; Love talents, in addition to those who can produce benefits, may wish to love their extreme and handsome nature that does not hinder the overall situation. Only by fostering strengths and avoiding weaknesses can employees have a sense of knowledge, belonging and stability, and they can produce explosive power when they work; The ancients said, "Thirty-six plans, the heart is the best", which makes people feel that the company is not only a battlefield that is full of excitement, but also a home rest and warm harbor. He who wins the hearts of the people wins the world.
5 Role-playing
1. Motivation. Make full use of options (shares), wages, allowances, paid vacations, benefits, etc. Guide employees' personal behavior in the company, and mobilize employees' enthusiasm through company goals and employees' personal needs; Give outstanding employees a raise, and give irreplaceable talents high salaries and higher vocational positions.
2. Correspondents. All departments and employees in the company are related individuals or institutions outside the company, maintaining appropriate communication and contact and building a good interpersonal network; Actively listen to employees' opinions and suggestions, actively channel dissatisfaction, improve satisfaction and reduce turnover rate. And transform the operator's intention into the employee's action. In addition, we keep in frequent contact with headhunting companies, dig people for the company in time and hire urgently needed talents.
3. interpersonal coordinator. The first is to coordinate the relationship between operators and employees. The second is to explain the decision-making intention of the operator, so as to coordinate the opinions of both parties to reach an agreement, avoid internal friction and enhance the company's joint efforts.
4. Human resource planners. According to the external environment, industrial environment and internal environment, reasonably predict the future development trend, predict the number, type and supply of talents in the company, design the company's human resources plan, formulate the recruitment and training plan, and ensure the appropriate staffing.
5. Trainer. Even if high-quality employees are recruited, they need training to be fully qualified for the work assigned by the company. Talent managers must formulate training objectives and design training programs according to the actual needs of the company, such as adaptive training, knowledge training and technical training, so as to improve the ability of employees and reduce the possibility of mobility.
The assistant to the general manager is both a manager and a leader, but many assistants to the general manager can't be both a manager and a leader. They often do this well and ignore that. Responsibilities of assistant general manager
1, responsible for the overall work of the office under the leadership of the general manager, strive to be the general manager's staff assistant, play the role of connecting the preceding with the following, and earnestly provide all-round services.
2. Under the leadership of the general manager, be responsible for the arrangement, implementation, inspection, supervision and implementation of the specific management work of the enterprise.
3. Assist the general manager in managing business services, and supervise and inspect the implementation.
4. Be responsible for the classified submission of all kinds of documents, and ask the group leaders to read and approve them and transfer them to relevant departments for processing.
5. Assist the general manager to investigate and understand the operation and management of the company, and put forward opinions or suggestions for the general manager to make decisions.
6. Organize and record general manager's office meetings and other meetings. Do a good job in drafting and publishing resolutions, decisions and other documents.
7. Do a good job in the distribution, registration, transmission, supervision, filing and archiving of internal and external documents of the enterprise.
8. Be responsible for keeping and using the company seal and letter of introduction.
9. Handle official documents inside and outside the enterprise, solve letters and visits, handle and report in time.
10, responsible for the reception and visit of leaders of superior departments or brother units.
Responsibilities of assistant general manager
First, we must recognize ourselves and act according to principles. If you can't find a position, you can't find the foothold, starting point and focus of your work, and you can't find the "feeling" at work.
The assistant to the general manager is in the dual position of "general manager" and "regardless of ministers", centering on the central work, coordinating the upper-level leaders and lower-level leaders to contact the masses and ask questions about politics. The assistant general manager should take care of things that other departments can't and shouldn't take care of. The assistant to the general manager should grasp the role he should play, grasp the work discretion and manage the details. Employees will not make decisions, assistants will not exceed their authority, exceed their authority, be offside or be absent, and the work should be in place.
2. Be alert, be observant and be a good adviser.
From a big perspective, it is very important to be an assistant in information, decision-making and supervision services. Capture information in time, do a good job of feedback accurately, and actively be a good decision-making staff. We should not only be good at finding problems, but also carefully analyze them to provide decision-making reference for leaders to solve problems. Once the leaders adopt the decision-making opinions, they should also make decision-making alternatives. There should be more than one choice, so as to choose the best and make the final decision. After the decision is made, we should take effective measures to implement it, supervise and inspect it in time, and feedback the implementation.
3. Be good at dancing with long sleeves and do a good job of "lubricating oil" between various departments.
First of all, we must coordinate the relationship between superiors and subordinates. Right: we should respect but not blindly follow, serve but not be slaves, and we should not blindly follow the leadership in violation of principles. Comrade Chen Yun said that we should "be both bookish and pragmatic." In practical work, it is impossible not to look at the eyes of the leaders, but we must be measured, adhere to principles, and act according to rules, and not do what we are told. Stay: courtesy, sincerity and affection. Don't be overbearing, don't command blindly, don't command indiscriminately, and don't deceive the upper and lower. Third, coordinate internal and external relations, seek external support and cooperation, and seek internal unity and progress.
4. Deal with related affairs efficiently and quickly. The assistant general manager must have a strong sense of time, a pragmatic and decisive work style, and the art of strategic leadership, and do what should be done well in a limited time.
We should be good at "being in two places at once" and be clear about what we should do, what we should not do, what we should do first, and what we should do later. Do something, do something. Do the right thing. When others "do it for him", the tasks should be divided and the responsibilities and rights should be equal. Once the division of labor is clear, the responsibilities are clear and the authorization is strong, we can interfere less and support the bold work of subordinates more. Don't be meticulous, do everything yourself. Things that should not be done, "individuals" are not necessarily good, and often dampen the enthusiasm of employees. There are achievements and shortcomings in the work, so we should objectively analyze the advantages and disadvantages, and don't compete with the following for success. In particular, don't shirk your mistakes, and don't shirk your mistakes. Work should be solid, and strive for practical results. The general manager should not put on airs, let alone practise fraud. It is necessary to truly reflect the situation and carry out work in a down-to-earth manner.
5. We should constantly improve personal quality and increase humanistic charm. Strong self-quality will produce humanistic charm and influence. Being an assistant to the general manager requires the influence of power, but more importantly, the influence of non-power.
Only by organically combining the two can we work better. We should pay attention to the influence of our own non-power factors, and carry out our work with morality, knowledge, talent, learning, noble personality, rich knowledge, superb talent, fruitful methods and art. While improving their own quality, we should learn to respect, understand and pay, respect superiors, understand peers and be good at giving to subordinates. Cultivate talents and help people show their talents and realize their value.
6. Pay attention to your image and set a good example. The general office is in the front line of the company, and every move represents the image of the company.
Assistant general manager must strengthen self-cultivation and pay attention to self-image building. At the same time, it is necessary to guide all employees of the company to strengthen their image awareness and form the knowledge of * * * to shape the image. At work, we should pay attention to the "packaging" of external image, treat people wholeheartedly, enthusiastically and meticulously, and deal with people. Always be good at "putting yourself in the other's shoes", think about what you should do if you are a leader or employee, put yourself in the service, do practical things and do good things.
Seven. Formulate and improve the rules of the game.
On the one hand, we should establish a set of practical work rules and regulations according to the needs of our work and carry them out to the letter. On the other hand, we should constantly improve it in our work practice. For example, it is necessary to establish a duty system, a meeting system, a secretary system and a clean government system, and use the system to manage people's affairs. According to the rules of the game, reward the superior and punish the inferior. Praise and reward good people, criticize and punish bad people. You can't tell the difference between good and bad, right and wrong, you can't let "screaming children eat more sugar", and you can't form or fall into the strange circle of "doing something is better than not doing it, and not doing it is better than making trouble". Establish and gradually improve a good mechanism that good people actively do good deeds and bad people dare not do bad things to ensure the normal, orderly and efficient operation of the company.
8. Efforts should be made to create a warm and happy working environment.
We should strive to create a good environment for the general office, and use a good environment to influence, transform and restrain people. Actively advocate and strive to create a good environment of diligent study, positive progress, hard development, unity and cooperation, dedication and dedication, and improve the overall efficiency of the office. The assistant general manager should take creating a warm and happy working environment as an important work content, attach importance to it ideologically, study and plan at work, take practical and effective measures, do a good job in publicity and form a public opinion atmosphere. Engage in some healthy and beneficial recreational activities, activate the cultural life of employees, and strive to create a good working environment that keeps people in business, treatment and emotion.
But as an assistant to the general manager, you must first know what not to do, what not to ask, and never do it.
Secondly, don't snitch on others.
Third, finish the work on time. Pay attention to details. For example, arrange dinner for colleagues. You need to know which bus to take, how much it costs, how many people can sit in the dining place, and the safety of the left-behind people.
The fourth is to be modest to the boss.
First of all, you should do what the boss says and do what you should do. Don't ask what you shouldn't do or ask, even if you are curious. The most important thing is to have a good relationship with subordinates, even at the bottom, because others are more experienced than you.
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