How to write the year-end summary and plan for next year?

The year-end summary and the planning mode for the next year are as follows:

It's the end of 20xx in a blink of an eye, and I've been in the company for more than a year. Looking back on my work performance in 20xx, although there are some shortcomings, I have gained a lot on the whole. Now I will make a simple summary of the work in 20xx.

First, work performance and gains.

Be strict with yourself, standardize all your words and deeds with system and discipline in your work, strictly abide by the rules and regulations of organs, respect leaders, unite with comrades, be modest and prudent, take the initiative to accept opinions from all sides, constantly improve your work, be able to finish your work rigorously, meticulously and practically, know your priorities and do things more orderly.

Office is an important hub department in enterprise operation. It coordinates and communicates a lot of work inside and outside the enterprise, thus giving information, which determines the complex characteristics of office work. Every day, in addition to their own work, there are often unplanned things that need to be dealt with temporarily, and they are generally urgent, so people have to rest assured and get rid of the work at hand first.

Although I have made some achievements in my work, mistakes are inevitable. In order to avoid the recurrence of similar mistakes, I constantly sum up experience in my daily work and actively consult and learn from leaders and colleagues. It is not easy for everyone to work in the same company. In daily work, I can get along well with my colleagues and actively cooperate with and assist other departments to complete their work.

Second, the shortcomings in the work.

1, work care is still lacking; In our daily work, we often waste time or redo because we are not careful enough. I believe that in the next work, I will definitely finish every job seriously, seriously and seriously.

2. The reception and service of foreign guests are not warm and generous enough; As an office secretary, it is my duty to do a good job in reception. Because I don't have enough experience in this field, I can't do every reception well. In the future reception work, strive to be warm and thoughtful, patient and meticulous.

Third, for next year's work plan.

1. Complete the recruitment of personnel needed for the parts workshop, meet the demand of human resources and recruit personnel through various channels. In view of the frequent brain drain phenomenon at this stage, formulate corresponding countermeasures and measures, find out the reasons and make improvements to stabilize employees as much as possible.

2. Do a good job in controlling the turnover rate and handling disputes and resigned personnel. It not only protects the legitimate rights and interests of employees, but also maintains the image and fundamental interests of the company.

3. Standardize the personnel files of all departments, establish and keep them well, strictly review the files of all employees, and supplement all incomplete information.

As a member of the administrative personnel department, we should set an example to ensure that everyone can take the initiative to undertake the work and make the company's work run normally under the condition of tight personnel.

5. In the case of busy production, you can help the production line after completing your own work, promote the relationship with employees, communicate with employees, and get a deeper understanding of employees. If you need help, you should lend a helping hand in time to make employees feel warm.