Cleaning Supervisor Work Plan

Time flies, it passes in the blink of an eye, and a new job is unlocked. Make a work plan first to get a good start. How to write a work plan so that it doesn't become a formality? Below is the cleaning supervisor work plan I compiled for you (5 general articles). Welcome to read and collect. Cleaning Supervisor Work Plan 1

I have been working at xxxx company for Many tasks such as communication and relationships have to be learned almost from scratch. Under the careful guidance and strong help of the company leaders, in accordance with the work requirements of our company, and through the joint efforts of employees in various jurisdictions, we have successfully completed a series of projects with quality and quantity with the mentality of "the mall is my home". Cleaning service work, here is a summary of the work experience in the past year. Sum up experiences and lessons, identify shortcomings, and lay a solid foundation for the next year's work.

1. Summary of work in 20xx

1. Identify work priorities based on local conditions. At work, through one year of training and communication, the cleaners have a detailed understanding of the basic conditions of each floor and master the key points of cleaning. The lobby and bathroom are the places where staff come and go most frequently, and they are also the places where they are most likely to get dirty. The focus of cleaning is on the lobby and bathroom. Especially the toilet and blind spots in the bathroom should be free of dirt, the bathroom should be clean and smell-free; the floor should be smooth, dust-free, and without footprints; and the walls should be free of stains.

2. Perform duties conscientiously and abide by rules and regulations. For work, as long as you strictly follow the work process and use cleaning tools and cleaning supplies correctly and reasonably, you can ensure the long-term use of the tools. In terms of discipline, the cleaning staff should strengthen their ideological and style construction, conduct regular inspections, and regularly supervise, so as to strictly follow the reward and punishment system, reward good performance, and criticize poor performance. Create an incentive mechanism to create a cycle of conscience in cleaning work.

3. Overall planning and coordination, focusing on coordination and cooperation. Regarding maintenance phenomena that occurred during work, we all actively cooperated with the maintenance personnel, reported leaks and leaks to the company and maintenance personnel in a timely manner so that they could be dealt with in a timely manner to avoid large losses, and we also did a good job in cleaning after maintenance. Let us all have a collective consciousness, actively contribute to the enterprise, and maintain a good company image.

4. Work personally and focus on teamwork. At work and in life, you must use your own affinity to unite every employee and be able to mingle with the cleaning staff. While placing strict requirements on them, you must fully mobilize the enthusiasm and initiative of the employees so that the employees can serve correctly. Attitude, be responsible for the work, not afraid of getting dirty or tired, communicate with them in a timely manner, care more about them in life, help them in time when they have difficulties, solve their worries, and let them concentrate on their work.

5. Save energy and reduce materials to reduce the burden on enterprises. For a company that has been working for 8 years, I already feel like a boss. In my work, I adhere to a frugal and simple mentality, work conscientiously, and work hard to improve the efficiency of the use of cleaning tools and ensure that cleanliness and hygiene are up to standard. In the year 20xx, there are specific examples as follows. Example: I purchased 10 line mops (mainly used in stores) at the beginning of 20xx. After one year of use, there are currently 5 new ones in the warehouse. Dust mops (mainly used for cleaning the floor) include dust mops, dust pushers set. For a broken dust pusher, take the initiative to find someone to weld it as long as it remains usable and can be welded. None of the brooms were sold this year. I bought 11 brooms last year and only used 5. The broken ones were constantly reinforced with wires to make them more durable. The front end of the water truck often breaks down, and I haven't bought one in a year. Although the various data are inconspicuous, I am very happy that I can start from small things and reduce the burden on the company from the smallest details.

2. Shortcomings in 20xx:

Cleaning knowledge still requires continuous learning. We must continue to learn in future work and strive to enrich our knowledge to pave the way for the smooth development of future work. Management capabilities still need to be continuously improved. Due to lack of management experience, many things are not handled satisfactorily. In future work, we must continue to learn from others, see more and learn more.

Energy conservation and material reduction also require continuous innovation. According to the actual work situation, gradually standardize the management of cleaning supplies, carefully maintain cleaning supplies, and extend the service life of tools and equipment as much as possible. We should pay attention to saving water and electricity in the responsible area, turn off the lights and water in time, and start from small things bit by bit.

3. Work plan for 20xx

1. Improve self-awareness and strengthen learning ability. In future work, we will continue to discover our own shortcomings through "learning, comparing, and observing", actively learn from the excellent experiences of our peers, and continuously improve our professional knowledge and skills and improve our management capabilities. Let the cleaning department play a greater role.

2. Improve work efficiency and ensure work quality. At work, we constantly grasp the two-wheel drive of "efficiency and quality" to make reasonable use of working time, further improve the professional skills of cleaners, strive for excellence, and strengthen supervision and inspection. Improve employees' consciousness and learn to identify and solve problems.

Continuously save energy and materials, and strictly manage materials. When using cleaning tools, we constantly elaborate on the awareness of conservation, repair what can be repaired, and eliminate waste, so as to save costs and improve efficiency for the company.

3. Strengthen humanistic care and improve team performance. Continuously learn the skills of dealing with people, correctly handle the relationship with employees, and create a good environment for work. Eight years of work have left me with a lot of valuable experience, which is also an asset on my growth path. However, there are still many areas for improvement in my work. I must carefully summarize past experiences and lessons, carry forward achievements, and overcome shortcomings. , under the guidance of the company, devote yourself to work wholeheartedly and make greater efforts in the new year. Cleaning Supervisor Work Plan 2

Time flies, 20xx is about to pass, and it has been more than a year since I came to xx Property Company. First of all, I would like to thank the company leaders for their trust and concern for me, and for giving me a chance to learn and A platform to express yourself.

During this year, I have had arguments and fatigue with everyone here, but more often than not, we have sweated together, persisted together, and struggled together. From the manager of the company, I learned the spirit of perseverance and determination, not being afraid of difficulties when encountering difficulties, and the way to communicate with owners; from the general manager of the head office, I learned that we should have an overall view of work and pay attention to every detail in life. , the sense of responsibility for work is summed up in one sentence: "Details determine success or failure!"

"Details determine success or failure!" I understand this sentence and understand it, but it will always fall short due to various reasons. to achieve the desired effect. I will never shirk responsibility. Although the sanitation in the community is not up to standard, although it is affected by the illegal operation of construction vehicles, it is more due to my own lack of control over the cleaning work in the community, my understanding and arrangement of the work, and my interaction with the cleaning staff. Communication fails to achieve the expected goals and effects. These will be areas where I need to continuously improve and learn in my future life and work.

Even though there are all kinds of unsatisfactory things, we also have some shining points in this year. During the period when the cleaning work was the most stressful, our office worked together many times for the sake of the community. In terms of environmental sanitation, we clean up the paper peel and fruit scraps from every nook and cranny in the community, so that the owners of the community can see our attitude of serving everyone attentively, and it also plays a very good leading role for the cleaning staff, so that everyone will no longer have to worry about it. Cleaning creates a feeling of inferiority. Property management circle WeChat platform. If we can do it, of course they can do it too, it’s just that our division of labor is different. Until now, we still take the time to gather everyone together to pick up garbage in the community.

We also collected property fees in the community during the noon break under the scorching sun or cold wind. Every time, we met the basic requirements of the meeting, even exceeded the quota, and successfully collected the outstanding property fees. Control within a certain amount.

After the company clearly separated the cleaning department and the safety department, our two departments have also cooperated sincerely many times, during the city's "Three Creations and One Office" period, before and after the house sales activities, and during festivals We worked together to wash the roads and clean the pools from time to time, and also moved various debris for the environmental work of the community.

Dust, mud, sweat, laughter and curses form a harmonious and sunny picture. At this time, we are the most united and combative.

1. Completed work

1. Wash the road 8 times, clean the pool 12 times, clean up the water in the elevator 4 times, and clean the vacant rooms 4 times.

2. The cleaning lounge has been relocated twice.

3. Clean and transfer the garbage around the garbage pool 3 times.

4. The holiday community is decorated twice.

5. Assist the engineering department to repair short-circuited street lights in all circuits in the community 3 times.

6. Repair the wash basin in the bathroom of the sales hall 3 times and flush the toilet valve 4 times.

7. Sanitation of building 2#6# was cleared twice.

8. Wash the dead corners of the community 6 times.

9. disinfect germs, snakes, insects, rats, and ants in the community twice.

The elevator boxes on floors 10 and 17#19# were disinfected 12 times.

11. Emergency cleaning of the club entrance once.

In addition to daily work, there will be a certain overlap in the work between various departments. They collaborate with each other to complete many emergency tasks, such as changing the voice-activated lights in the corridors, handling owner complaints, assisting with nighttime safety prevention, etc.

2. Shortcomings in work

I have a big shortcoming in management, which is also my biggest flaw, but I am not afraid of being dirty or tired, and I can rest when I can I can rush to the company at any time and work with everyone until two or three in the morning when the work tasks are heavy. In the future, I will work hard to make up for my shortcomings, comprehensively improve my abilities in all aspects, and achieve results for the company and myself.

1. Due to the rolling development of the project in the early stage, the community roads and the construction roads overlapped for the most part, and the flow of cleaning staff in and out was unbalanced. Moreover, I also made certain negligence in management, which resulted in the The shortage of cleaning staff for half a year resulted in the community's environmental sanitation not meeting standards, which made the owners dissatisfied and had a certain impact on the company's collection of property fees.

2. In terms of managing cleaning staff, there is no ideological work and reasonable arrangement of work, which makes the cleaning staff emotionally unstable and passive in their work.

3. Due to various reasons, I did not check the cleaning staff's work properly, which made them more lazy and unable to complete the work tasks on time and with high quality and quantity.

Various deficiencies have had a negative impact on the company, and I would like to express my deep apology to the company leaders.

3. Work plan for 20xx

1. Strengthen communication and interaction with cleaning staff, lead by example, carry forward the spirit of unity and cooperation, do a good job every day, and stabilize the mood of cleaning staff , maintain a high passion for work.

2. Improve your own management deficiencies and learn the methods and methods of property work from all aspects.

3. Work with leaders to fully analyze and plan cleaning work methods, and make more detailed cleaning service requirements and standards based on the particularity of this community.

4. Implement the meeting spirit and work arrangements for each meeting.

Finally, I hope that our company can go further, gain the trust of more owners, attract more talents, develop stronger and better, and make every employee of the company and the owners of the community happy All can live and work in a beautiful, clean, safe and tasteful environment. Cleaning Supervisor Work Plan 3

I am the cleaning supervisor and manage xx cleaning employees. My work has also ushered in a new year, and I have to make new plans for my work.

The following is my work plan for this year:

1. Increase staff training

Cleaning work is not just about cleaning, but also about making the environment comfortable for guests. This means that ordinary cleaning methods cannot be used, so certain training is required. This not only allows the cleaning staff to clean the environment more cleanly, but also allows the cleaning staff to have better and more professional skills, so that guests can be satisfied. , will also like it more. Training is provided in the aspects of tool use, civilized behavior, task allocation and efficient cleaning. The cleaning staff should be seen by guests as a recognized profession, and they should be respected and do a better job in cleaning.

2. Stabilize the cleaning staff

Looking at past work, I found that many cleaning staff resign every year, so the loss of cleaning staff is very serious, and new people are trained every year It is also a big expense, so this year, as the supervisor, I have to work hard to allocate the cleaning work in different places and try to stabilize the number of people. Once someone resigns, new cleaning staff must be recruited in time to ensure the normal operation of the cleaning work and avoid the lack of staff resulting in unbalanced work. In this way, their wages must be appropriately increased so that they can stay and continue working. Someone will not always leave, leaving the entire team unbalanced.

3. Strengthen your management capabilities

My management work is not mature enough, so I am not strict with my employees, which is also detrimental to the cleaning work. Therefore, I want to strengthen my ability in this area so that employees can respect me so that they can work better and avoid laziness. If the management is stricter, the cleaning staff will try their best to do their work and will not relax and slack off in the cleaning work. Therefore, I will read relevant books in this area to study, and at the same time, I will seize the training opportunities provided by the company, strive to stabilize my job as a supervisor, contribute to the company's cleaning business, and be a good manager.

I believe that through previous lessons, this year I will absorb previous experience, do my own business well, not let the leaders down, strengthen the cleaning team, and collect support for the company. As a supervisor, I have the obligation to manage the work of employees, and I have the obligation to do my job well. This year is a challenging year, and I will definitely strive to move upstream and make the most of myself. I will definitely be able to do a good job as a cleaning supervisor this year. Please believe me. I am confident that I can achieve good results. Cleaning Supervisor Work Plan 4

Under the guidance and strong support of the company’s leaders, we follow the company’s work requirements and adhere to the property service tenet of “your satisfaction is our eternal pursuit” and “people-oriented, The company management philosophy of "customer first, sincerity as the source and quality first" takes "improving the level, creating benefits and building the brand" as the company's development goal, and "service first, customer first" as every employee creed. Through the joint efforts of all employees in the department, a series of high-quality service work has been carried out. Here is a brief summary of one year's work. Summarize experience and lessons, identify deficiencies, and based on the work situation in 20xx and the company's requirements, dig deep into and refine the work content to formulate work plans, standards, and goals for 20xx.

1. Standardization of cleaning work.

1. Standardized training for employees. Strive to cultivate and create a team with strong professional skills, positive style and high quality. It is the prerequisite for good cleaning work. Only a professionally trained team can adapt to the requirements of Jet Company's modern management and professional cleaning. In order to establish a good working order and improve employee quality and work efficiency, we will organize comprehensive training for employees in a planned manner. In view of the actual situation where there are many new employees joining the company, training will be carried out through class meetings to teach theory and on-the-job demonstrations. The squad leader teaches step by step; the veteran employees pass on, help, and guide, giving full play to the squad leader's professional skills and mobilizing the enthusiasm of the senior employees. This makes it easier for new employees to accept and master it. That is to say, it improves the skills of employees and shortens the distance between colleagues.

Strictly control the training, explain clearly the key points of the operation, and ensure that the eyes are diligent and the hands are quick (i.e., the eyes are diligent and the hands are quick to do); first coarse and then fine, one step is in place, and people and things are clear (i.e.: do it thoroughly at one time, and people will remove garbage and miscellaneous things) Take away all belongings and tools). Take employee training as an indicator task of daily work, and use appropriate time to conduct centralized training once a week. The training content includes: "Basic Cleaning Skills", "Job Responsibilities", "Operational Safety", "Performance and Performance of Cleaning Agents" "Use", "Use of Machinery and Equipment", etc. At the same time, continuous guidance and training are provided in daily work. The training work runs through the entire 20xx year. After the training, there will be an assessment. The assessment standards: 100 points for the practical assessment and 95 points for the theoretical assessment.

2. Follow the standards, assign posts, people, and floors, assign responsibilities to people, assign positions to people, and sign job responsibility letters. Let employees have standards in their minds, arrange them in order on their daily work sheets, and operate in a standardized manner. There are no blind spots or omissions in the entire work area.

3. Inspect according to standards. Supervisors and squad leaders should not go through the motions in inspection work. They must insist on inspecting according to standards and combine self-inspection, mutual inspection, squad leader inspection, supervisor inspection, spot inspection and other inspection systems to combine The inspection results are effectively linked to employee wages. Insist on daily inspections, supervise cleaning work, and correct problems in a timely manner if problems are found.

2. Formalization of management elements

1. Formalization of infrastructure management. Carefully check various facilities on a daily basis, report problems for repair in a timely manner, and prevent failures overnight.

2. Formalization of materials management. The material requisition process and procedures are complete, the approval system is strictly implemented, the cleaning cost potential is deeply explored, waste is eliminated, and the company saves costs and improves efficiency. 3. Standardize working methods. Formulate work standards and procedures for each position, continuously improve areas with loopholes, and ensure that correct working methods are used to guide employees and keep all work under control. Develop "Job Operating Procedures", "Inspection Procedures", "Training Procedures", "Language and Behavior Standards" and related work skills for each position based on the actual situation. And let the cleaning staff know it by heart.

4. Formalization of occupational health and safety management. Identify the risks in each cleaning position, formulate measures against hazard sources, and educate employees on self-protection at work. High platforms, high windows, outdoors, the use of electrical equipment, and the use of mechanical equipment are key contents for education and reminders to ensure safety without accidents and provide safe services.

5. Regularize monthly reports, weekly reviews, weekly plans, and attendance. Prepare various reports in a timely manner and standardize and program them.

3. Standardization of human resources management

1. Conduct different levels of training for employees, set work goals for employees, encourage employees to learn and develop themselves, and strive to improve their overall quality .

2. Strengthen the management of cleaning staff again. In view of the characteristics of building groups, scattered corridors, large areas, complex nature of public areas, and large population mobility, management efforts need to be increased in 20xx to make them systematic, standardized, and benign operations.

(1) Strengthen the quality of supervision work and strive for excellence. Strengthen the management of employees' service awareness, flexibility in handling problems at work, and proactive service.

(2) Pay attention to the training and education of employees and improve their professional ethics and service awareness.

(3) Strengthen the basic management capabilities of the squad leader.

(4) The work standards are quantified and highly operable.

(5) Daily training to familiarize employees with work procedures and service standards, and to enhance service quality.

3. Develop emergency plans for some emergencies, train employees, and continuously improve and improve satisfaction. For example, when water pipes burst, leak, freeze, etc., employees can master and deal with them freely without panicking.

4. Further improve the work efficiency and quality of cleaning staff, strive for excellence, and strengthen supervision and inspection. Conduct proactive service awareness training for cleaning staff, adjust employees' thinking, encourage employees to develop the habit of proactive self-examination, and learn to identify and solve problems.

Only if you are good at planning, work can be carried out step by step and in an orderly manner; only if you are good at summarizing and discovering deficiencies, work performance can be in a virtuous cycle.

5. In 20xx, we will also be responsible for the management of the Taiyuan Street Wanda basement and the Beiyi Road sales office. The standards are also the same as those of Tiexi Wanda, high standards and strict requirements to ensure the satisfaction of the owners. Party A satisfy.

4. The owner and Party A are satisfied with the inspection.

In response to the inspections from superiors, we attach great importance to them, organize manpower and material resources in a timely manner, and do a good job in all tasks to satisfy Party A and reassure the company.

5. Harmonious relationships between superiors and subordinates.

Correctly handle the relationship with Party A, properly handle the relationship with employees, normalize and harmonize various relationships, and create a good and harmonious environment for work.

No matter how hard you work, you will reap the rewards. The work is long and arduous. We must carefully summarize past experiences and lessons, carry forward our achievements, and overcome shortcomings. Under the guidance of the head office and under the direct leadership of Manager Jin, we will work hard, spare no effort, and devote ourselves to our work. , to take the cleaning work of Wanda Plaza to a new level and make greater efforts to create the Jet brand image. Cleaning Supervisor Work Plan 5

1. Effectively improve the overall quality of the cleaning team

Strengthen the ideological education of employees so that every employee realizes that "the ocean is my home" , "We are one", "The honor and disgrace of cleaning is the honor and disgrace of all of us." Pay attention to the service awareness of employees, establish the concept of "owners first, service first", so that every employee can serve the residents. "Think about what residents think and worry about residents' worries", making residents deeply feel the warmth of home. At the same time, we also focus on learning some professional skills and knowledge, because only through continuous learning and progress can we strive for development.

The second is to further improve the rules and regulations of the cleaning team.

Use relevant rules and regulations to strictly regulate the daily work and code of conduct of each employee, so that every employee can recognize his or her own shortcomings and actively seek improvement.

3. Implement the “designated service” plan.

Since the implementation of "designated services", the cleaning team has made continuous efforts to provide designated services in accordance with the specific requirements of the management office, further bringing the residents closer to us.

Fourth, cooperate with Haiyang to complete various service tasks

Insist on cooperating with the instructions issued by the management office so that the cleaning service can be completed smoothly, provide residents with a clean environment, and always be cautious in doing things. Ensure a smooth handover of the house.

5. Gradually standardize the management of cleaning supplies.

In response to Ocean Company’s call for energy conservation and consumption reduction, the cleaning team conducted frequent inspections and cleaning of various equipment in daily work based on their own actual conditions, thus reducing the number of accidents caused by insufficient equipment maintenance. Maintenance report; every cleaning staff must turn off the lights when people are walking around and turn off the faucets when no water is being used to save the marine company as much money as possible.

6. Pay attention to safety accident prevention and awareness training.

Under the organization of the management office, fire safety knowledge training and assessment are conducted, and the correct use of electrical appliances is explained under the guidance of mobile base maintenance personnel to further improve each employee's awareness of danger prevention.

7. Standardized management of the health of residents in residential areas.

In order to provide every resident with a good living environment, the cleaning team supervises the hygiene of each floor. Ensure that vacant rooms are not contaminated, and garbage on other floors can be cleaned at any time without graffiti.

8. Complete the internal inspection with the Property Management Office.

In order to better meet the inspection of the Ocean Shipbuilding Department, the cleaning staff carried out meticulous cleaning and maintenance work on all aspects. Make sure there are no cobwebs, flies, stains on metal equipment, or trash in dead corners. Secondly, organize the records of each position and supplement the deficiencies.

9. Looking back on the work practice of the year, compared with the previous year, we have improved in all aspects. However, in the face of Party A's increasing requirements for our professional skills, we still have a lot of shortcomings, mainly in the following aspects.

1. Professional skills are not comprehensive enough. We are still not finished with the cleaning knowledge.

Thoroughly clean the surface, leaving hidden dangers for possible mistakes in future work. In future work, we must continue to learn and strive to enrich our knowledge, so as to pave the way for the smooth development of future work.

In response to the above shortcomings, the cleaning team will focus on learning professional skills and knowledge in the next year, strengthening the service standards of all employees, so that our "personalized services" can better develop and meet Party A's needs. Different needs, a cleaning team with strong professional performance, enthusiastic and thoughtful service will repay Party A

I joined the company in May 20xx and have been here for 10 years. I am mainly responsible for the cleaning supervisor of the shopping mall sales area. Jobs such as recruiting, talent management, training, ditching, etc. Under the careful guidance and strong help of the company's leaders, according to the work requirements of our company, through the joint efforts and conscientious efforts of employees in various jurisdictions, in line with the mentality of "making the home in the mall my home", quality assurance Successfully completed a range of cleaning services. Here, I would like to summarize my work experience this year. Summarize experiences and lessons, identify shortcomings, and lay a solid foundation for the next year's work.

1. Adjust measures to local conditions and clarify work priorities. At work, through one year of training and communication, cleaning staff can understand the basic conditions of each floor in detail and master the key points of cleaning. Halls and toilets are the places where workers come in and out most frequently, and they are also the dirtiest places. The focus of cleaning is in the lobby and toilets. Especially the dead corners of the urinal and the toilet, so that the urinal is free of dirt and the toilet is clean and odor-free; the floor is smooth, dust-free and without footprints; and there are no stains on the wall.

2. Perform duties and abide by rules and regulations. In terms of work, we must strictly follow the work process and use cleaning tools and cleaning supplies correctly and rationally to ensure long-term use of the tools. In terms of discipline, it is necessary to strengthen the ideological and style construction of cleaning staff, conduct regular inspections and supervision, strictly follow the reward and punishment system, and reward the good and punish the bad. Create an incentive mechanism to create a cycle of conscience in cleaning work.

3. Make overall plans and pay attention to coordination. For maintenance phenomena that occur during work, we actively cooperate with maintenance personnel and report leaks to the company and maintenance personnel in a timely manner so that they can be dealt with in a timely manner to avoid major losses and do a good job in cleaning up after maintenance. Let us all have a collective consciousness, actively contribute to the enterprise, and maintain the company's image.

4. Be hands-on and focus on teamwork. You should use your affinity in your work and life