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Summary report on the work of personnel department

5. Summary report on the work of the Ministry of Personnel

As a member of the personnel department, it is my own job to recruit talents for the company's talent pool. Although achievements have been made, they are not good. What I can do is to do well in the new year. The following is the summary report of the work of the personnel department I compiled for you, hoping to help you!

Summary report on the work of the personnel department 1 The past year has been touched, joyful, exploratory and breakthrough. With the help and guidance of leaders at all levels and the support of colleagues, through continuous practice and accumulation, my own quality and ability have been greatly improved and my vision has been broadened. The work of the past year is summarized as follows:

First, based on their own duties, complete all the work.

As an administrative supervisor, I can give full play to the pivotal role of connecting the preceding with the following, coordinating the left and right, and connecting the inside and outside. From secretarial work such as information research, document drafting and comprehensive coordination to administrative work such as meeting organization, guest reception and seal management, the importance of administrative work is reflected. There is no trivial matter in administrative work, and every trivial matter may affect the whole body, thus affecting the company image.

Since he became the chief administrative officer, he has quickly devoted himself to all kinds of work, and completed all kinds of business such as document drafting, meeting arrangement, information reporting, reception, staff supervision, seal use and file keeping. In particular, warehouse goods in and out of storage, seal management and other work requirements. Strictly follow the system to avoid the economic losses and negative effects brought to the company due to weak sense of responsibility.

1, pay attention to study and strive to improve work ability.

Persist in putting learning in an important position, always study diligently, make positive progress, strive to improve yourself, constantly learn business knowledge, and constantly improve your business skills through reading more books, asking more questions, studying more and practicing more. In my spare time, I study practical writing encyclopedia, secretarial science and various industry newspapers and magazines to improve my quality and ability.

2, based on their own work, complete the paperwork.

Complete the drafting, submission and distribution of the company's annual summary, target completion and work arrangement for the next year. Do a good job in drafting, processing and printing the company's daily official documents, and receive, transmit and submit all kinds of requests and reports throughout the year. Proofread and print * * * copies of various documents of Party committees, administrations, trade unions and youth league committees. Report a certain amount of written materials to the Municipal Construction Committee in a timely, accurate and standardized manner to meet the normal work needs of the company and establish a good image of the company.

3, warm and meticulous, complete the reception work.

Patiently answer and answer calls from users. In the whole year, * * * answered telephone calls about water business consulting, reflecting problems and complaints for more than so many times, and sent and received fax materials for more than so many times, with an answering rate of 100%. Especially at the end of last year and this year 1 month, the weather was cold, and a large number of users had water problems. Every day, the office answers the phone of the user above, and can answer the user patiently in time. The service platforms such as the Municipal Construction Committee, the Municipal Consumers Association, the mayor's mailbox, the Municipal People's Congress, and the proposal received, handled, and gave feedback, totaling more than 10,000 pieces. According to the arrangement of the company's leaders, the reception, arrangement and hospitality tasks of the personnel of the external water affairs department and the superior departments have been well completed, and * * * has received so many visits in the past year. Business entertainment, cigarettes, wine and conference supplies are strictly registered, collected and reimbursed according to company standards.

4, proactive, do a good job in urban comprehensive improvement.

According to the work arrangement of the superior, the implementation plan of comprehensive improvement of the company's city appearance, environment and three-dimensional beautification was formulated, and comprehensive improvement activities were carried out in April and September of a certain year and in June of this year at 5438+ 10. During the activity, collect and sort out the activities every day, fill in the daily report of comprehensive rectification, and report the rectification to the Municipal Construction Committee every day.

5, serious and responsible, strengthen the construction of morals.

Compiling and formulating the company's annual moral construction implementation plan, the company's moral construction report materials, the company's 20-year moral construction work summary, and the moral construction work rectification report. Supervise and solve all kinds of water complaints raised by users, meet users' water demand and provide users with convenient and efficient services. Due to solid work and outstanding achievements, this year 1 month, the State Council State Council Office for rectifying the situation got full marks in the evaluation of the company.

6, contact, do a good job of water price adjustment.

Actively cooperate with the company to do a good job in water price adjustment, and contact the water departments of various cities in the province for many times to understand relevant information and master the latest water price dynamics.

7. Actively contribute in many aspects to publicize the water supply work.

Contribute to all kinds of newspapers and periodicals in time. Throughout the year, individuals published so-and-so articles on the website of so-and-so newspaper, including 40 articles on the website of so-and-so newspaper.

8. Strengthen training to improve the overall quality of employees.

Strengthen the training and education of employees in this position, make a study plan, and focus on the job responsibilities, business processes, various systems and professional knowledge of this position. Through various forms and channels of training activities, the overall quality of employees has been improved.

9. Participate in activities and establish a good image of the company.

Actively participated in various activities, represented the company in the "XXX" staff badminton competition of XXX Basic Industry Union, and won the third place in the group; Joined company two. Existing shortcomings and efforts.

1, self-study is not close enough, and professional and technical quality and office document writing ability need to be further improved.

2. Communication and coordination with leaders and departments are insufficient, and communication needs to be further strengthened.

In the new year, strengthen the study of professional knowledge, strive to improve the professional quality, and further improve the writing level through reading and writing more. Take the initiative to be the leader's staff, strengthen communication with various departments through various means, and improve work efficiency. The achievement can not be achieved without the support of our office team. Although there are few people, they are all excellent. Everyone did their part and accomplished all the tasks well in their own jobs.

I want to thank them in particular. I am proud to have such a team. In addition, I would like to thank the company for everything. Although we still face difficulties, it requires us to cooperate with each other, promote the development of the company with high-quality service and performance, shoulder the responsibility of the company's rise and fall, and be grateful. * * * welcomes the arrival of such a glorious moment.

After a year's running-in, the establishment and implementation of personnel management, workflow and rules and regulations are becoming more and more mature. It creates convenient conditions for the daily management of the personnel department, and also makes all personnel work more standardized, systematic and scientific. After this year's work, it is unusual that with the guidance and help of business leaders and colleagues, my business skills and personnel work level have been greatly improved.

As the management year of the enterprise, the personnel department has done a lot of work in employee training. After the internal training of the enterprise, the exchange training among various departments was extraordinary, which strengthened my understanding of the work of other departments and improved my working ability, which was of great help to better cooperate with the work of various departments in the future. In order to further improve my business skills, I participated in the _ _ training sponsored by the Labor and Social Security Bureau this year. By studying six courses: _ _ management, _ _ management, _ _ management, _ _ management, _ _ and _ _, I have strengthened my ability to deal with problems in my daily work and greatly improved my professional level. With the development of national vocational qualification appraisal, I also took part in the study and examination of "Assistant Human Resource Manager" in the second half of this year. Through continuous learning, I have increased my professional knowledge, broadened my horizons and improved my ability to do things.

In this year's social insurance management, in addition to daily work, in the first half of the year, the enrollment base of employees in the corporate headquarters and escrow departments for the new year was also approved. Timely and accurate reporting of data is the focus of this work. With the joint efforts of all colleagues in the personnel department, this work has been successfully completed, laying a foundation for the management of insurance work in the future. In addition, in social medical insurance, due to the limitation of the current system, there is a high reimbursement base for outpatient expenses and hospitalization expenses. Through the coordinated efforts of enterprise leaders, personnel departments and general enterprises, in June this year, our personnel department made supplementary medical insurance for all employees of the enterprise, reducing the reimbursement base from 20 yuan to 500 yuan every year. The implementation of this work has really solved the problem of medical treatment for employees, reflected the concern of enterprises for each employee, and improved the enterprising spirit of employees.

In the aspect of salary management, according to the requirements of enterprise leaders to standardize the salary standard of enterprise personnel, I assisted the personnel manager to formulate the salary reform plan of the enterprise, and made clear the salary level and standard of personnel in various departments of the enterprise. And at the beginning of 20__, the new salary scheme was successfully implemented. In our daily work, after a year of cooperation with the finance department, the work has been carried out smoothly. After reporting the cost of each department from the finance department every month, you can know the cost of each department in time and solve the problem in time. In mid-September this year, all employees of the enterprise organization and management department went to Jiuzhaigou, Sichuan for a holiday, which made everyone relax after their intense work and fully reflected the concern of the enterprise for employees. In this activity, some colleagues in the enterprise who are inseparable from work gave up taking the initiative to participate in this activity because of work reasons. This dedication is an example for me to learn.

Generally speaking, my work in 20__ years went smoothly with the help of business leaders and comrades, but I still exposed some shortcomings in my work to be corrected, strengthened the organization of my work, avoided carelessness in my work, and strived to improve the quality of my work and strive to better complete next year's work.

The third chapter of the summary report of the work of the personnel department ushered in a brand-new 20__ year full of expectations with the first ringing of the New Year bell. Looking back on the work and life in the past 20 years, I feel the great changes that have taken place in the company and people around me this year. Our brand is constantly improving rapidly, and colleagues around us are constantly improving and upgrading, working towards the same goal. The arrival of the new year also brings new and greater challenges. When we are ready to welcome the new year with a brand-new look, we also don't forget to review and summarize the efforts made in the past year.

It has been a year and a half since the establishment of the Human Resources Department. I am honored to participate in the growth process of human resources department, from scratch, from the initial imperfection to today's maturity. Since 20__, the team of human resources department has been growing slowly, introducing professionals, and the professional level has been greatly improved. The construction of human resources is gradually moving towards standardization, and its role is gradually being reflected. Company leaders pay great attention to the construction of human resources department, which is undoubtedly a tonic for colleagues in human resources department. In the past, you may feel a little strange about the term human resources. What is the real intention of the company to set up such a department? Through the joint efforts of everyone this year, we gradually gained the recognition and support of the vast majority of people in all departments of the company.

Due to the shortage of staff in the department, some work can't be really carried out, and we have been doing basic work. Since Director Mo took office this year, we have sorted out the work of the Human Resources Department, defined everyone's job responsibilities, and made the division of labor more detailed. The work this year is summarized as follows:

First, collect and manage the personnel files of the company's employees to make them more perfect.

Maintain the integrity of company documents and provide more accurate information for future analysis. Because the contents of the document involve company-related secrets, I kept a high degree of vigilance and a strong sense of conservatism. Assist superiors to master the status of human resources; Fill in and analyze various personnel statistics reports. Borrowing accurate information for human resource planning.

Second, responsible for the management of employee labor contracts.

Handle labor and employment and related procedures; So far, the signing of the labor contract has not been particularly smooth, mainly because the business personnel in the marketing department are scattered, there are fewer opportunities for concentration, and they often come and go in a hurry, resulting in some business personnel failing to sign the labor contract so far. Plan to strive for the opportunity of Chinese New Year and complete the signing.

3. Manage employee attendance and leave management in combination with the company system and national regulations, and issue accurate attendance reports every month.

Among them, employee attendance is a difficult point. It has been a year and a half since the company implemented the method of swiping cards at work, but the effect has not been very good because some employees can not adapt to the new attendance method. This year, the human resources department specifically reiterated attendance for this problem, and improved the attendance system after consulting with the technicians of the comprehensive management department.

Fourth, implement the company's rules and regulations and deal with employee rewards and punishments.

After careful investigation, the human resources department gave reasonable and fair administrative punishment to some employees who did not abide by the company's rules and regulations, resulting in big mistakes or big mistakes in their work, and educated the parties concerned. This year, * * * about 10 people accepted different degrees of administrative punishment from the company, and they all realized their mistakes.

Verb (abbreviation of verb) Since the beginning of this year, the company has fully considered the welfare treatment of employees, and various welfare systems are being gradually implemented.

For example, brand promotion cigarettes, which used to be enjoyed only by marketing personnel, have also been realized in this department; Assist administrative staff to plan and implement monthly birthday activities, enriching employees' spare time life; Considering the safety of employees, the company also purchased Ping An group accident insurance and medical insurance for all employees. During the insurance period, an employee accidentally fell down, so we contacted the insurance company in time and applied for the corresponding training, which solved the worries of the employees. And so on, these have greatly mobilized the enthusiasm of employees, thus playing a role in motivating employees.

Six, the management of promotional personnel.

From September this year, the human resources department began to take over the management of sales promotion personnel. Through data collection and analysis, it is found that although the corresponding management system has been formulated, it is found that many markets are not strictly implemented according to the system, which is arbitrary and the personnel growth rate is too high. Promoters are an important part of Wuyeshen market, so it is urgent to strengthen the management of promoters. Next quarter, we plan to re-establish the management system of sales promotion personnel as soon as possible and strictly follow the rules and regulations. Control the growth rate of personnel and improve the overall quality level, and reserve more business talents for the company in the future.

7. Assist in the specific daily work of recruitment and appointment, including issuing recruitment notices, collecting and summarizing application materials, arranging interviewers and tracking the implementation of interviewers;

Eight, help to establish positive employee relations.

Coordinate the relationship between employees and management and assist in organizing various activities of employees; In addition, with the guidance and help of department leaders, the staff attendance system, labor contract management methods and other related personnel systems have been revised to make them more humanized and rational, in line with the company's people-oriented talent concept.

For individuals, the next step is to strengthen their study after serious work and constantly improve their professional quality, so as to face greater challenges and not be eliminated by the trend of the times. Cherish the hard-won opportunity and do every job in a down-to-earth manner. In another 20__ years, the responsibility of the human resources department will be heavier. The human resources department must arrange and implement the work plan for the new year and speak with actual work performance.

The work summary report of the Ministry of Personnel (Part IV) has been transferred from Lidaxin Garment Factory to Lidaxin Optoelectronics, which has crossed an annual hurdle in a blink of an eye. Although there was no vigorous achievement this year, it also experienced extraordinary tests and tempering in the photoelectric harmonious team. I also learned something that I couldn't learn in other companies or books before, which made me increase a lot of knowledge in my life path and experience. Although the affairs of the administrative personnel department are very common and broken in the work, everything plays a key role, so I did my best in this year and successfully completed all the work, which made the comprehensive ability and labor cost of the photoelectric administrative personnel department go up a step compared with last year. In order to sum up the experience and overcome the shortcomings in the work, we will briefly review and summarize the work of the company in the past _ _ years as follows.

1. Establish and improve the personnel management system of the whole plant, and ensure that personnel work is gradually standardized according to the company's development goals.

This year is the first year of the implementation of the new labor law. According to the requirements of the new labor law, there are many illegal places in the rules and regulations of our optical power plant (such as long working hours, not signing labor contracts with employees, not calculating overtime according to formal standards, and there is no standard for employees to resign). According to these circumstances, I revised the old rules and regulations and attendance system of the factory in accordance with the requirements of the new labor law promulgated in _ _ _, aiming at the employment situation of enterprises in Xiamen, and supplemented the system that the factory did not have in the past. From Optronics to now, the Staff Management System, Staff Resignation Management Regulations, Staff Recruitment System and Staff Vacation Management Regulations have been issued successively. Through employee training and follow-up, employees will gradually move towards formal management of enterprises, so that there are laws to follow, rules to follow and systems to implement.

According to the characteristics of light power plant, such as long working hours, irregular attendance at work, and employees' overtime pay not conforming to the provisions of the labor law, in order to standardize the management of the plant, at the beginning of the year, the personnel department applied to the group for more than 5,000 yuan to purchase four attendance machines and 1 attendance system, so that everyone in the whole plant could punch in, and adopted the salary attendance system, so that employees' working hours were six days and eight hours, which avoided the problem that employees did not pay overtime pay to the labor bureau because of long working hours. At the same time, the use of the system greatly reduces the phenomenon of employees arriving late and leaving early. The personnel department makes statistics on latecomers every month. Up to now, being late for only one item has saved the enterprise more than 6000 yuan, and it has also prevented individual picking timekeepers from reporting working hours indiscriminately, resulting in an increase in labor costs.

In April, according to the obvious characteristics of the off-season in the photoelectric industry, the Ministry of Personnel timely submitted an application for "implementing irregular working hours system and comprehensive working hours system" to the wage department of the municipal labor department. Through the flexible arrangement of flexible working hours system, the rest time of factory employees can be fully adjusted during the production cycle to ensure the smooth completion of production tasks.

2. Strengthen employee management, establish employee communication channels, and avoid conflicts and disputes. After the Spring Festival this year, the group transferred me from clothing to Lidaxin Optoelectronics because of the problem of production efficiency. Due to the closure of the original garment production efficiency in the lake, some employees still have labor disputes over labor and compensation subsidies, resulting in more than 50 employees of the garment factory jointly suing the city for labor arbitration. I cooperated with the company's legal counsel, sorted out the information of employees responding to the lawsuit in time, dredged the personnel of relevant departments, communicated with individual appellants and dispelled their appeal enthusiasm according to the requirements of responding to the lawsuit. Due to the relatively complete materials prepared by the garment factory when leaving the company, we are all winners in this employee labor dispute lawsuit from the municipal arbitration to the Huli court. Through this case, we also learned a lot about how to deal with employee labor disputes.

Communication and handling problems in employee relations can be implemented according to the factory system. In the factory, it is difficult for department leaders to solve any employee's ideological problems or employee relations problems. I will go to all departments for coordination at the first time to avoid the intensification of contradictions between employees or between employees and managers. In the daily recruitment, new employees are strictly screened, and employees who are not good at ordinary times, quarrel and fight in the factory, and steal factory property are registered after leaving the company and no longer used. According to the situation of different departments and the prestige of managers, the personnel department regularly collects feedback information from employees, focuses on monitoring individual personnel who are proficient in or difficult to handle labor law every month, and regularly communicates with employees to strengthen training for managers with poor quality and ability. After training, he could not adapt to the post and was demoted, so the combat effectiveness of using the whole team was greatly improved compared with previous years.

3, correctly handle employee relations, rational use of labor costs. March is the off-season of the photoelectric industry, with fewer factory production orders, and the management personnel and site costs are seriously high. After research by the board of directors of the group, it was decided to close Caitang No.2 Optoelectronic Factory, merge all the staff of No.2 Optoelectronic Factory into No.1 Optoelectronic Factory, and lay off redundant staff. After communicating with General Manager Bai and Director Wu, the employees passed the test through electronic knowledge and rules and regulations. Those who are illiterate, old, inefficient and have no clothing management will be dismissed through the examination, and some old employees and those with strong technical ability will be placed in their posts, so that each employee can take their own suitable posts, thus continuing to create higher value for the enterprise. For employees who have opinions and ideas in the process of dismissal, Director Wu and I can personally go to the scene to communicate and explain face to face with employees, and through our own efforts, there is no employee complaint in this factory merger.

4. Strengthen the construction of factory culture and improve the cultural quality of employees.

With the intensification of enterprise competition, the pressure on employees also increases. In addition, the families of employees born after 1980 are superior, and the hardship of life is worse than that of the older generation. In order to reduce the pressure on employees and promote the atmosphere of employees' amateur activities, in June, the personnel department organized all employees in the factory to participate in amateur cultural competitions such as billiards, table tennis, tug-of-war and chess. Both employees and managers can actively participate. In the tug-of-war competition, Manager Song of our production department pulled out several blood bubbles, but everyone didn't care but enjoyed it. Li Jianghuai, the general manager of the company, took time out of his busy schedule to watch the game in the factory and personally presented awards to those who had achieved outstanding results. Although the prize is not very good, the competition does reflect the unity atmosphere of photoelectricity.

"5. 12 Wenchuan earthquake in Sichuan" may not be forgotten. This is a sad day for China people. Although Sichuan, China suffered a historical disaster, as compatriots of China people, in order to encourage the people in the disaster area to rebuild their broken homes, the Ministry of Personnel, according to the instructions of the Group, promptly mobilized the employees of the whole factory to contribute their meager strength to the compatriots in the disaster area, and organized the employees of the whole factory to hold an earthquake conference on May 16, ranging from several yuan to several hundred yuan. On May 28th, the Optical Power Plant held the "Staff Disaster Relief Conference". Tang, deputy general manager of the group, visited the site to donate money to the employees affected by the Wenchuan earthquake in Sichuan. According to the extent of the disaster, when donations were distributed to the affected employees ranging from several hundred yuan to several thousand yuan, how many employees were moved by the scene and how many employees were moved to tears.

5. Standardize personnel data management. According to the requirements of personnel file management, the personnel department specially purchased personnel file cabinets, strictly examined the employee files of the whole factory, supplemented all the incomplete information such as photos and copies of ID cards, and established an electronic file library of employee files to facilitate employees to access information.

6. Strengthen safety knowledge learning to ensure safe production in the factory.

Safety in production is the top priority of the factory, and ensuring the smooth flow of fire control system is also to ensure the development of the company. According to the regulations of the factory, a fire drill is held every May. In view of the phenomenon that many volunteer firefighters and members of the Safety Committee left their jobs this year, the Ministry of Personnel organized a fire safety meeting at the beginning of the year, readjusted the leadership of firefighters, and implemented quarterly safety management meetings to criticize and educate departments with fire safety problems and make regular rectification. Seriously damaged fire extinguishers and hydrants were uniformly maintained by the project. Meanwhile, Wang Xuelin and Wang Jiandong from the Engineering Department will be assigned to the Safety Supervision Department for special fireman training. When they come back, they will pass on what they have learned to the supervisors and employees of various departments in time. On April 18, the personnel department made a fire-fighting plan, and conducted emergency evacuation and fire extinguisher drills for all employees in the factory. Through the drill, every employee in the factory knows how to escape, how to deal with and how to report when there is an emergency in the factory, which ensures the safe production of the factory all year round.

2. On the basis of summing up my work in _ _ _ _, aiming at the practical problems existing in my work in the administrative personnel department, I have formulated the following work plan for _ _ _ _ _:

1, according to the actual situation of the factory, further modify and improve the factory rules and regulations according to the new labor law, and gradually standardize the standardized management of the factory. Successful enterprises come from excellent management, and excellent management comes from excellent and perfect systems. With the continuous development of the company, it is undoubtedly the basis of its sustainable development to do a good job in the company management system. Therefore, it is urgent for the Group to establish and improve a set of reasonable and scientific company management system, so as to further improve the company system and realize management standardization.

2. Improve the procedures of employee recruitment, internal selection, employment and dismissal, and do a good job in talent reserve. At present, the competition of enterprises is the competition of talents, and talents are the precious wealth of enterprises. In order to attract and retain the core personnel of enterprises, we should explore the channels of retaining, educating and employing people in human resource management, so as to better serve the future management of enterprises.

3. Strengthen training and improve the training mechanism. The competition of enterprises ultimately boils down to the competition of talents. At present, the comprehensive quality of factory employees generally needs to be improved, especially managers, who are in close contact with employees and communicate directly with them. Their words and deeds reflect the company's image, so we should make a training plan according to the actual situation of the factory, especially the pre-job training, process training, safety training for new employees and the training to improve the overall quality of managers. We should shorten the adaptation period of employees through these trainings. Improve the personal output of employees, reduce the defective rate of new employees during the adaptation period, improve the comprehensive quality of our managers, avoid the intensification of employee conflicts and bring them real help.

4, do a good job of daily office supplies and low-value consumables procurement monitoring, strictly audit the use of office supplies in various departments, do a good job of receiving and registering items, take saving and reducing costs as the first principle, and put an end to cost waste.

5. Apply for the establishment of photoelectric trade union organization, establish communication channels for employees, collect feedback information regularly, and formulate and constantly evaluate the company's incentive mechanism, welfare guarantee system and labor safety protection measures.

Summary report on the work of the Ministry of Personnel Article 5 The law returns to spring and Vientiane is renewed. We bid farewell to the 20__ years with outstanding achievements and ushered in the 20__ years full of hope. Over the past year, we have paid and gained; We have laughter and tears. In 20__ years, under the correct guidance of the leaders and with the active support and great help of my colleagues, I was able to be strict with myself, perform my supervisor's duties better and complete my tasks better. To sum up, I have gained a lot!

Content framework:

I. Review of the situation

Year-end summary This is the beginning of the summary, which is called preface or small introduction. Used to explain the reasons for the summary, or limit the content, scope and purpose of the summary, and make a brief summary and evaluation of the work or process. This part of the text should not be too long, only for a general description, not for analysis and comment.

Second, experience

This part is the main body of the summary, which is divided after the first part summarizes the situation. Some use subheadings to clarify achievements and problems, practices and experiences, or achievements and shortcomings respectively. If not, people can't get to the point. A summary of a theme can also extract several experiences to make it eye-catching and clear. When using this method, we should pay attention to the relationship between the parts. Each part has both relative independence and close internal relations, which makes them form a joint force and explains the basic experience.

Three. Future plans

This is the end of the summary. The last part summarizes the experience and lessons, and puts forward future plans and plans according to the achievements and the requirements of the new situation and new tasks, which will become the basis for making plans for the new year. The content includes how to carry forward the achievements, overcome the existing problems and make clear the direction of future efforts. We can also look to the future and achieve new goals.