How to make efficient recruitment by telephone appointment?

I believe many friends who are engaged in recruitment have such experience and confusion. "We often attribute the reason to the dishonesty of job seekers. In fact, the problem often lies in our recruiters themselves. " Miss Chen believes that "telephone appointment interview is one of the most commonly used appointment methods. Since it is an appointment, there are actually many variables here, which are factors beyond our control, including the weather, the convenience of bus routes brought by the candidates' location, and whether there are any emergencies. We can't force candidates to keep appointments on time, but we can attract them. "

Ms. Chen, recruitment consultant of pump and valve. Com, suggested that telephone appointment interview commonly used words:

1. Hello, is this Mr./Ms./Miss?

This is the human resources department of a company. My surname is Yang. Can you talk now?

Last Friday, you sent your resume to a company-Cai Ying Pump and Valve Company through the recruitment website. This is for our position. Do you remember?

We have read your resume carefully, and we think the contents in your resume meet the requirements of our current position. I'd like to make an appointment with you to have a face-to-face communication with our company, and at the same time, you can get to know our company better. Our company's website is … Do you think tomorrow morning 10 is ok?

The address of our company is in … If there is anything else, please call this number in advance to contact us. If I am not at my desk, please inform my colleague, and my colleague will convey your information to me in time.

6. Do you have any questions or want to know?

7. It's very cold recently. Please keep warm when you go out. See you tomorrow morning 10

The keynote of the whole speech is equality, respect and equal information communication, which is teacher Chen's suggestion.

The information between recruiters and job seekers is often unequal, which leads to poor communication between the two sides. If this problem is not solved from the beginning of the appointment interview, it will bring a series of problems, which will eventually lead to the failure of shopping guide recruitment. Miss Chen, a recruitment consultant for pump valves, also gave the following suggestions:

1. Generally speaking, we suggest using your words to show respect, not your words. Although the phone sometimes sounds little different, high-quality job seekers will sound and feel very different. Besides, many job seekers are older than us, so using your words will not lower your status. Don't think that only the recruiter cares about the details, and an excellent job seeker also cares about our handling of the details.

2. State the full name of the other company and your last name or position. Don't use the company's abbreviation, which will make job seekers think that your recognition of the company is not high. When you make this call, you don't know what the other party is doing, and you don't know whether the other party is convenient to answer the phone or take such an interview appointment, so ask if it is convenient to answer the phone to show respect for the other party.

3. Many job seekers will submit their resumes through various channels and apply to multiple companies at the same time. We will simply remind job seekers of the time, channel and position of applying, and show our concern, recognition, respect and understanding. After all, no matter who is looking for a job, it is impossible to invest in only one company. Under the pressure of looking for a job, he can't remember clearly the resume he once submitted. I personally understand.

4. The people who make an appointment for an interview by telephone are all screened by our resumes. Then we might as well show generous recognition and respect when making an appointment, so that job seekers can feel our attention, rather than being above others. At the same time, it sends a message to job seekers that the interview is a process of communication between the two parties, not a unilateral assessment by the recruiter. Job seekers have the right to know the real situation of the company they may serve. A large part of the recruitment failure is caused by the unequal information between the two parties.

5. Tell the other party the interview address and bus route in detail. Many times, job seekers are not very familiar with the local traffic. Just as we might as well provide more traffic route reference for job seekers and convey it to job seekers, if there is a temporary emergency, we can understand it, not blame it, but only if we explain the situation in advance so that we can make other arrangements. "If I'm not at my desk, please tell my colleague, and my colleague will convey your message to me in time." Generally speaking, I will add this sentence to convey a message to job seekers that our working atmosphere is good and the team is harmonious. This is actually an indirect way to show job seekers conceptual things such as the company's corporate culture, which will actually attract job seekers and produce a desire to understand the company.

6. Give job seekers the opportunity to ask questions. No matter how thoughtful you are, there are always omissions. It is no exaggeration to ask one more question to show respect.

7. Finally, you say goodbye in a hurry and don't hang up. According to the weather, making a warm reminder will make job seekers very warm and moved. No matter whether the two sides can cooperate later, from this moment on, you have a high degree of recognition for the company. Maybe there will be some business cooperation in the future. As an enterprise, why not?

8. The most exaggerated interview notice I received before was that 10 informed me of the interview and then said, "Please attend on time, we are out of date", which surprised me. In the whole communication process, I didn't deliberately emphasize the time, but seemingly inadvertently mentioned the time schedule three times. As a concerned job seeker, I believe that it should not be a big problem to control the time after such a prompt.

9. Finally, I want to say that for those who didn't attend the interview on time, it is suggested to have a telephone communication afterwards to find out the real reason for not attending the interview, so as to improve their work.

I hope it helps you.