Do JD employees have a holiday during the Chinese New Year?

When the Spring Festival is approaching, many buyers want to buy the New Year’s goods and items needed for their homes on JD.com. Some people want to know whether employees on the JD.com platform will have holidays and want to know more. In some cases, will JD’s employees take holidays?

Do JD employees celebrate the Spring Festival?

On New Year’s Eve, JD.com will not be able to work normally until the 29th, but after the 30th, jobs can be transferred. If you really don’t know when the holiday will be, you should ask the seller or JD.com’s online customer service before purchasing the product to see if it can be shipped, so that all problems can be solved.

Are JD employees celebrating the New Year and JD employees having a holiday during the Spring Festival?

From New Year’s Eve to the sixth day of the Lunar New Year, large orders support normal production, distribution, pickup, and replacement services in the following 87 cities and 139 JD.com core areas. Sixth, the 211 service is suspended. Orders can be placed for customers before 18:00. The 211 service will be resumed on the seventh day of the Lunar New Year. JD.com’s global shopping will be suspended from the 30th of the Lunar New Year, that is, New Year’s Eve to the sixth day of the first lunar month. JD.com’s relevant personnel will officially go to work on the seventh day of the Lunar New Year.

How long does it take for JD.com to ship?

First, for spot orders, JD.com’s self-operated delivery time after payment is mostly expected to be within 24 hours (specifically based on the actual delivery time of the order tracking information), and the goods are shipped from JD.com’s warehouse. JD.com will arrange delivery for items within JD.com’s delivery range, and delivery for items outside the scope will be arranged by third-party express companies based on circumstances.

Second, the products sold by third-party merchants: spot orders, the delivery time of third-party merchants is expected to be within 24 hours, depending on what products you buy, general household appliances, JD.com has its own Warehouses generally have goods, but some products are not available in the warehouse, and the delivery time will be longer. If the goods are shipped by the supplier themselves, the delivery speed will be slower if it is not JD.com's own operation.

Some cities support 211 limited time delivery, that is, spot orders must be submitted before 11:00 am on the same day (in some cities, spot orders must be submitted before 10:00 am). The cities involved are: Tianjin, Shenzhen, Chongqing , Hangzhou, Dongguan, Zhangzhou, Fujian), submit spot orders before 23:00 on the same day, and submit spot orders before 15:00 on the next day.

Early delivery orders are calculated from the delivery date, and early delivery orders are calculated from the end of the delivery date. Jingdong supermarket delivery time, it is best to buy goods in stock.

Generally speaking, the holidays on JD.com are relatively late. Compared with other platforms, the working hours will be longer, and shopping will be more convenient and faster. If the goods purchased on JD.com during the Spring Festival are not If you are satisfied, you can go directly to JD.com’s online customer service. JD.com’s after-sales service is a normal part of the Spring Festival.