Which place released the country’s first national vocational skill rating standards for homestays?

Huzhou Deqing released the country’s first national vocational skill rating standards for homestays.

In 2020, Deqing released the country's first "B&B Housekeeper Professional Skills Rating Standards", clarifying industry standards such as the definition, professional code, work content and grade assessment of B&B housekeepers, and achieving silver and gold medals in the county. , Platinum B&B Butler Certification.

Specifications for the professional skills assessment of B&B housekeepers

1. Familiar with B&B regulations and policies

It is necessary to have in-depth knowledge of B&B regulations and policies and understand the local B&B characteristic management standards , be familiar with the various operating procedures of the B&B, and comply with the requirements of local and national B&B standards.

2. Professional reception skills

Clear communication skills, the ability to calmly handle customer complaints, provide high-quality services with a service attitude, and leave a good impression on guests .

3. Skilled safety management

Be familiar with the safety inspection process of the B&B, implement the safety management system, prevent the occurrence of fire accidents, understand various emergency response methods, and respond quickly when an accident occurs react.

4. Skilled financial management

Be familiar with the financial process of the B&B, make reasonable investment strategies based on the business conditions, improve the economic benefits of the B&B, and ensure the normal financial operations of the B&B.

5. Familiar marketing strategies

Understand various homestay marketing policies and strategies, attract more guests through advertising and promotion, and increase the booking rate and occupancy rate of the homestay.

6. Data analysis ability

Be familiar with data analysis technology, be able to obtain data and conditions of B&B operations, conduct data analysis and summary, and use the results of data analysis to improve the operation and management of B&Bs. Operational strategy.