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4S store exhibition hall rotation process
A 4S store refers to a car sales store that integrates sales, maintenance, accessories and after-sales services. In the 4S store exhibition hall, job rotation refers to the process of sales staff taking turns to work between different positions. The main purpose is to allow sales personnel to fully understand and master the work content of different positions and improve their comprehensive capabilities and professional qualities.
The specific job rotation process may vary, but it generally includes the following links:
1. Training stage: After new employees join the job, they will undergo a period of training. Including training on 4S store operating specifications, car model knowledge, sales skills and other aspects.
2. Sales assistant position: Sales staff who have just entered a 4S store usually start from the sales assistant position. In this position, their main job is to assist sales consultants in completing various tasks in the sales process, such as receiving customers, providing product information, assisting in sales negotiations, etc.
3. Sales consultant position: After sales personnel accumulate certain experience in the sales assistant position, they can be promoted to sales consultants. Sales consultants are responsible for communicating and selling directly with customers and need to have strong product knowledge, sales skills and customer relationship management capabilities.
4. Financial manager position: After working in a sales consultant position for a period of time, some sales staff may choose to transfer to a financial manager position. Financial managers are primarily responsible for providing financial solutions and loan services to customers.
5. Car delivery department position: Sales staff can also choose to transfer to the car delivery department to be responsible for the delivery of new cars. In this position, sales staff need to assist customers in completing vehicle acceptance, completing relevant procedures, etc.
It should be noted that different 4S stores may have different job rotation processes and job settings, and the specific situations may vary. Additionally, the frequency and length of sales staff rotations may vary depending on company regulations.
In general, the job rotation process of 4S stores aims to improve the comprehensive ability and work quality of sales staff, so that they can fully understand and master all aspects of the sales process, and provide customers with more comprehensive and comprehensive services. Professional sales and after-sales service.
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