Job responsibilities of operation manager

Job responsibilities of operation manager (23 general rules)

In daily life and work, people use job responsibilities more and more. Job responsibilities refer to the content of the specific work of workers, their responsibilities, reaching the standards required by superiors and completing the tasks assigned by superiors. So, have you mastered the format of job responsibilities? The following are the job responsibilities of the operation manager I collected for you (23 items in total). Welcome to read the collection.

Job responsibilities of operation manager: 1 1. Be responsible for the market planning, development and sales targets of hotel industry solutions, and make full use of online and offline sales channels to achieve sales targets and market targets;

2. Mining solution sales leads, customer demand research and demand analysis, product technical scheme design in the joint company, scheme demonstration, configuration quotation, pre-bid guidance, technical bidding, etc.

3. Expand the customer resources and channels of high-star hotels, open up target customers and manage customer information;

4. Integrate the company's internal resources and assist in customer loyalty management.

Job responsibilities of Operation Manager 2 1. Be fully responsible for the daily operation and management of the hotel to ensure the completion of the hotel operation and management indicators;

2. Have a strong sense of safety responsibility, and be responsible for public security, fire control and personal safety of guests in the store;

3. Can effectively use resources, provide quality services, meet customer needs and improve customer satisfaction;

4. Adjust the pricing strategy and sales strategy according to market changes, and analyze the proportion of each customer source and make reasonable and effective adjustments;

5. Responsible for the human resources work in the store, and strive to build a team with high combat effectiveness and high execution;

6. Do a good job in cost control and analysis on the premise of ensuring the selected services;

7. Responsible for coordination and communication with social functional departments to create a good business environment for the hotel;

8. Do a good job of hotel hardware maintenance in a planned and efficient way;

9. Complete all tasks assigned by superior leaders.

Job responsibilities of operation manager 3 1. Integrate the internal and external resources of the company, be responsible for organizing research, compiling or revising the overall development plan and management and operation strategy of the hotel/apartment, and establish and optimize the apartment operation standard system;

2. Establish the hotel/apartment operation management mode of the group company, carry out and maintain it daily, and continuously improve and optimize it;

3. Implement and monitor hotel/apartment management, ensure the effective implementation of the company's management process, evaluate the management and operation of the hotel/apartment, systematically deal with existing problems, and provide timely solutions to problems arising in management;

4. Formulate and implement the company's annual sales and financial budget, expand sales channels and improve business indicators;

5. Be responsible for managing the company's operation team, and do a good job in performance management and responsibility distribution of department personnel;

6. Complete the work assigned by other leaders.

Job responsibilities of Operation Manager 4 1. Responsible for formulating the hotel's business objectives and management system, organizing and promoting the implementation of its plan, and leading all hotel staff to complete the company's work indicators;

2, formulate the operating budget, audit work report and important information reporting, analysis and filing;

3. Manage the facilities within its jurisdiction, including but not limited to equipment depreciation, maintenance and safety management;

4. Check the management area irregularly, record the problems found, solve them in time, and improve various operating systems;

5. Collect the feedback information of the guests, listen to the opinions of the guests with an open mind and make continuous improvement;

6. Check the ingredients daily, supervise the quality of the dishes in the cooking process, issue a menu according to the meal label one day in advance, and submit it to the Supply Department for purchase after confirmation;

7, corresponding to the conference reception, catering process services and docking housekeeping department to do a good job of room preparation.

Job responsibilities of operation manager 5 1, responsible for brand development of the group and maintaining the relationship between new and old customers;

2. Responsible for the planning and development of joining projects in the region;

3. Be responsible for finding franchised properties and intended investors suitable for hotel management of the Group;

4. Be responsible for market research, investment calculation and analysis of franchise projects, conduct business negotiations with potential franchisees, publicize the franchise model, policies and business philosophy of the Group, and sign the whole franchise project. After joining, assist the preparation and operation department to support and manage the joining project;

Job responsibilities of operation manager 6 1. Assist the daily operation and management of liquor management companies;

2. Assist in the overall management of its stores;

3. According to the actual market situation, assist in formulating the business objectives and policies of each store;

4. Assist the performance appraisal of each store;

5. Fully assist and be responsible for the safety and marketing management of liquor management companies.

Job responsibilities of operation manager 7 1. Responsible for all the work in the hotel preparation stage, formulate the objectives of hotel preparation and implement them as planned;

2. Be responsible for the pre-positioning of the hotel;

3. Follow up the hotel construction, design and other work;

4. Responsible for the acceptance of project quality and decoration;

5. Ensure that the hotel is completed, handed over and accepted as planned, and the hotel is opened as planned;

Job responsibilities of the operation manager. Be fully responsible for handling all the affairs of the hotel, lead all the staff to work hard and complete all the goals set by the hotel;

Second, formulate the hotel management direction and management objectives, including formulating a series of rules and regulations and service operation procedures, stipulating the responsibilities of managers and employees at all levels, and supervising their implementation. Set a series of hotel prices, such as room rate, gross profit of catering, etc.

Three, focus on regular inspection of public places and departments, check the quality of service, and convey the inspection results to the relevant departments;

Fourth, supervise and follow up the maintenance of the hotel;

5. Maintain good public relations with people from all walks of life, establish the image of the hotel, and receive important guests on behalf of the hotel;

Sixth, guide the discipline work, cultivate talents and improve the service quality and staff quality of the whole hotel;

Seven, set an example, care about employees, rewards and punishments are clear, so that the hotel has a high degree of cohesion, requiring employees to complete their jobs with a high degree of enthusiasm and responsibility;

8. Responsible for the recruitment, assessment, staffing and promotion of hotel management personnel.

Job responsibilities of operation manager 9 1, fully responsible for the operation and management of the hotel;

2. Establish and improve the organization and management system of the hotel to make it reasonable, streamlined and efficient;

3. Make the operating budget and final accounts of the hotel around the profit targets and tasks issued by the company, and put forward the transformation and investment plan.

4. Review and report the annual financial budget of the hotel, and issue annual work indicators to all departments;

5. Strengthen hotel maintenance and hotel safety management;

6. Responsible for the public relations between the hotel and people from all walks of life, and establish the image of the hotel;

7. Decide on the organization, staffing and important personnel changes of the hotel;

8. Guide the training work, cultivate talents, and improve the service quality and staff quality of the whole hotel.

Job responsibilities of operation manager 10 1, responsible for managing the daily operation of the front office;

2, under the leadership of the manager, responsible for the front office business plan;

3, the implementation of the department staff training, professional knowledge training and teaching work;

4. Ensure the customer service quality of employees in this department, and improve the housing rate and hotel income;

5. Pay attention to employees' ideological trends, strengthen communication, enhance employees' cohesion and centripetal force, and promote team stability.

Job responsibilities of operation manager 1 1 1. Responsible for the preparatory work and comprehensive daily operation management of the hotel;

2. Formulate procurement policies, strategies and procedures, and ensure their implementation after approval.

3. According to the hotel's demand and market supply, verify the suppliers with reasonable price, reliable product quality, good reputation and excellent after-sales service, and determine the supply relationship.

4. Be responsible for business negotiation with manufacturers, and review the execution and performance of all contracts and other business contracts.

5. Responsible for organizing market research, providing market information in time, guiding subordinates to complete all kinds of purchasing tasks of the hotel as planned, and trying to reduce costs and save expenses within the budget.

6. Responsible for communication and coordination with the government and other relevant departments;

7. Establish and improve the organization and management system of the hotel to make it reasonable, streamlined and efficient;

8. Be responsible for achieving the operating income and profit targets of the hotel;

9. Be responsible for making the hotel's operating budget and major decisions, and put forward the transformation and investment plan;

10. Implement the annual financial budget of the hotel and issue annual work indicators to all departments.

1 1. Responsible for the daily income, cost control, finance and personnel related work of the hotel.

12. Supervise hotel maintenance and hotel safety management.

13. Responsible for the daily sales of the hotels under its jurisdiction and the completion of sales tasks;

14. Be responsible for the public relations between the hotel and people from all walks of life and establish a good image of the hotel.

15. Do a good job in setting up the hotel organization, staffing and important personnel changes.

16. Guide the training work, cultivate talents and improve the service quality and staff quality of the whole hotel.

Job responsibilities of operation manager 12 Job responsibilities:

1, responsible for optimizing the operation of Alibaba's international platform;

2. Responsible for the promotion and synchronization of the company's platform, as well as the innovation and optimization of the products on the shelves;

3, 5 years or above Alibaba operation experience, familiar with various online activities promotion methods of Ali platform, familiar with Ali platform network promotion methods, practical experience, inspiring and creative;

4. Familiar with the marketing rules of Alibaba International Operation Station, sensitive to data and user psychology;

5, proficient in Alibaba keyword strategy, familiar with Alibaba's search ranking and optimization;

6. Familiar with the current situation and development trend of the industry, Ali operating environment, Ali trading rules, Ali promotion, Ali trading rules, Ali promotion, advertising resources in Ali station, and those with experience are preferred;

7. Sensitive to numbers, strong data analysis ability, professional data analysis of ip, pv, sales volume, bounce rate, geographical distribution and conversion rate of stores, and collection, evaluation and analysis of data of competitor websites at ordinary times;

8. Be familiar with Ali's basic background operation process and understand the promotion and requirements of various activities in Ali;

9. Have a strong sense of responsibility and enthusiasm for work, good communication and coordination skills, and complete the affairs assigned by the leaders.

Job Responsibilities of Operation Manager 13 Job Responsibilities

1. Be responsible for organizing and supervising the implementation of the drug administration laws, regulations and administrative rules such as the Drug Administration Law of People's Republic of China (PRC) and the Quality Management Standard for Drug Trading.

Two, responsible for the supervision and management of stores in accordance with the approved mode of operation and business scope, engaged in drug chain business activities.

3. Be responsible for participating in the formulation of the company's quality policies, objectives and regulations. Organize and supervise the implementation of enterprise quality policy, and take leadership responsibility for the operation of chain pharmacies.

Four, responsible for the establishment of quality management institutions of chain pharmacies, to determine the quality management functions of each position and the quality veto power of quality administrators.

Five, participate in the examination and approval of the quality management system of chain pharmacies.

6. Be responsible for the training plan and education of employees in this department, constantly strengthen their service attitude, business skills and communication skills, and improve their quality to meet the needs of business development.

Seven, according to the actual needs of the development of chain pharmacies, formulate recruitment plans. And improve the management and assessment system of chain pharmacies, and constantly improve the enthusiasm of employees.

Eight, responsible for studying and deciding on major issues in the quality management of chain pharmacies.

Nine, responsible for participating in the determination of quality reward and punishment measures of chain pharmacies.

Ten, responsible for organizing the implementation of chain pharmacies investment plan.

Eleven, responsible for organizing the implementation of chain pharmacies annual business plan and development plan.

Twelve, responsible for organizing the implementation of the internal management mechanism of chain pharmacies.

Thirteen, responsible for the supervision of the basic rules and regulations of chain pharmacies.

Fourteen, to participate in the wages, benefits, rewards and punishments of employees in chain pharmacies.

Fifteen, participate in the financial budget, final accounts and profit distribution of chain pharmacies to make up for losses.

Sixteen, regularly report the implementation of the internal management of the department and sales performance.

Seventeen, responsible for the completion of the temporary tasks assigned by the company leaders.

Job Responsibilities of Operation Manager 14 Job Responsibilities:

1, docking the overall marketing services of customers in the real estate and home furnishing industries, gaining insight into customer demands, understanding customer pain points and proposing targeted solutions;

2. Familiar with internal product and process capabilities, able to promote product functional innovation and iteration to meet customer needs;

3. Be able to subdivide industries to do in-depth operations and continuously optimize the effect of customer delivery. Experience in o2o related industries is preferred;

4. Have certain data analysis ability, and be good at using various tools to help customers troubleshoot related problems in time;

5, can fully mobilize all aspects of resources to solve customer problems, to help customers better retain and release.

Job responsibilities of operation manager 15 responsibilities/tasks:

1. Responsible for the system construction and operation management of B2B business in the whole station;

2. Negotiate foreign wholesale markets, supermarkets, large enterprises and institutions to buy customers, dock wholesale business, and organize centralized procurement of resources;

3. Through data analysis and user behavior research, analyze the development law of bulk wholesale business, and keenly capture the development of new technologies and new ideas in the industry, so as to upgrade the business model and trading model;

Job responsibilities of operation manager 16 Job responsibilities:

1, responsible for online platform operation and promotion;

2. Formulate the promotion strategy and operation strategy and plan of the platform, and implement the promotion plan to achieve the effect;

3. Be responsible for the analysis and mining of traffic data and user behavior data, regularly summarize the actual operation effects of each platform, and propose optimized solutions;

4. Expand business operation channels and platform business partners, and analyze and summarize operational data;

5. Visit terminal sites and cooperative merchants regularly to supervise their systems and business operation processes.

Job Responsibilities of Operation Manager 17 Job Responsibilities

1, fully responsible for the financial handover, systematic training and work supervision of national M&A companies;

2. According to the financial management system formulated by the group headquarters, supervise the implementation of merger and acquisition companies, and put forward management modification opinions;

3. Review the financial statements, management statements and special tax matters of the molecular company.

4. According to the business development requirements of the company, assist the chief financial officer to formulate the financial system and operation process.

5. Assist the CFO to start, optimize and promote Kingdee EAS, OA and its system projects;

Job responsibilities of operation manager 18 Job responsibilities:

1, responsible for the overall product planning, planning and implementation of e-commerce;

2. Control the sales discount of e-commerce products;

3, the deployment of various channels of commodity sales structure, responsible for the goods sold out rate, discount.

Job responsibilities of operation manager 19 1. Participate in organizing the formulation of the company's various rules, regulations and processes, and supervise and inspect their implementation;

2. Participate in the preparation of the company's annual business plan, including the project development and operation indicators and the project management target responsibility book;

3. Participate in organizing the inspection and assessment of annual and monthly work plans and target management responsibilities of all departments and directly affiliated companies;

4. Responsible for supervising the implementation of important work items such as company planning, operation and management, company leadership instructions and relevant comprehensive meeting decisions;

5. Participate in the relevant analysis of the operation of the directly affiliated company and write a special analysis report.

Job responsibilities of operation manager Article 20 Job responsibilities

1, to ensure that all employees in this department can provide quality value-added services to customers;

2. Be responsible for the management of employees in this department, and ensure and check the implementation of company standards and specifications;

3. Be responsible for the design and implementation of all merchandise displays in this department;

4. Be responsible for maintaining the operating standards of the department, so as to keep the shopping mall in a safe, clean, tidy and comfortable shopping environment;

5. Responsible for implementing the whole store sales plan to ensure that the performance of this department reaches the company's indicators;

6, responsible for the update of goods and inventory management, control out of stock;

7. Be responsible for the implementation of the promotion plan, conduct competitive market research and determine the competitive projects of the department;

8. Be responsible for controlling the losses of this department within the company's indicators;

9, improve labor productivity, control personnel costs and operating costs;

10, responsible for the training, assessment and promotion of employees in this department;

1 1, responsible for the fire safety work of this department to avoid the occurrence of industrial accidents;

12, organize the implementation of regular inventory and annual inventory;

13, complete other affairs assigned by the leaders.

Job Responsibilities of Operation Manager 2 1 Job Responsibilities:

1. Plan the style, architecture and functions of the store plus platform, be responsible for the overall operation of the platform, formulate operation strategies and plans and organize their implementation;

2. Improve operational efficiency, ensure the realization of operational objectives, and review and control the online and offline trading processes of the platform;

3. Analyze all kinds of data of the platform, put forward improvement plans, and lead the team to maintain and upgrade the platform;

4. Enhance the value and stickiness of the website through online and offline operations, increase the activity, share and transaction volume of member businesses, and promote the sales performance of the platform;

5. Analyze and improve the user experience and business process, participate in the brand, product and market planning of the company platform, and achieve the company's established goals.

Job responsibilities of operation manager 22 1. Implement and manage the application system and infrastructure system of the company and authorized dealers.

2. According to the IT strategy of the headquarters, formulate the IT strategy of the local sales company and expand the IT application system platform of the company to support business growth.

3. Manage IT-related budgets and resources to implement and manage IT-related services and application systems.

4. Improve the IT department's ability to meet business needs and implement business solutions.

5. Perform IT operation and maintenance inspection to ensure the cost, quality, customer satisfaction and risk of IT-related operation and maintenance.

6. Ensure that IT operations meet all internal and external audit requirements.

7. Manage IT suppliers.

8. Formulate the information technology service management system and implement it in all institutions;

9. Maintain the existing ERP system, and plan and implement the new ERP (Microsoft Axapta) system;

10. Formulate IT architecture construction standards according to the national conditions of the headquarters and China, guide the IT infrastructure construction of new factories, and improve the IT infrastructure of existing factories;

1 1. Lead all IT-related projects to ensure project progress, effectiveness and budget;

12, providing IT professional advice for the implementation of IT systems and IT projects, and promoting the business development of enterprises.

13, responsible for building new factories and managing IT construction of sales companies.

14, responsible for the implementation, management, coordination and control of all IT-related projects (SAP system, network wiring system, system integration, PI system, etc. ).

15. Establish IT support workflow. Responsible for the implementation and management of SAP system.

16. Formulate and control the budgets of various IT projects and equipment, and ensure the optimal implementation and management within the budget control range with professional experience.

17. Establish IT management rules and regulations, be responsible for the security of the company's network and system, back up system data, and supervise the copyright of software.

18, responsible for formulating all IT management-related regulations, including IT management regulations, IT security regulations, IT fixed assets management regulations, etc.

Job responsibilities of the operation manager are 23 1, responsible for the selection and deployment of personnel within the department.

2. Responsible for the performance appraisal of internal personnel and the formulation, tracking and related data analysis of internal systems.

3. Be responsible for the curriculum development of personnel in the department and implement the personnel training plan according to local conditions.

4. Responsible for the development of internal channels and the implementation of strategic management.

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