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What does the customer service specialist of China Mobile do?

China Mobile Customer Service Specialist:

1: China Mobile 12580 Information Service Consultant.

Responsibilities: Answer calls from customers of China Mobile 12580 hotline, and provide customers with services such as life information inquiry, value-added business handling, business consulting and answering, customer complaint handling, and customer suggestion acceptance. , and provide customers with quality information services.

2. China Mobile 10086 Telephone Customer Service Representative

Responsibilities: Answer mobile customers' phone calls, and provide customers with services such as business consultation and answering, handling various businesses, handling customer complaints, and accepting customer suggestions. , and provide customers with quality telephone service.