The quality of imported Volkswagen Xia Lang is too poor.

Xia Lang is a medium-sized MPV model owned by Volkswagen, which is currently sold in China as an original import. Considering the original quality of German products, I believe many people in China will naturally enhance their trust. However, the imported Volkswagen Xia Lang is an exception. Many car owners even bluntly said that the imported Volkswagen Xia Lang was of poor quality and regretted buying it. Why do car owners say that?

There are three quality problems in three years.

On September 20 12, Mr. Dong bought a Volkswagen Xia Lang at Sid 4S store in Hunan. February 20 13, Mr. Dong found that the four tires of the car bulged at the same time. The 4S shop admitted that there was a problem with the quality of the tire and gave it to Mr. Dong for free replacement.

20 15 1, Mr. Dong drove on the expressway and suddenly turned off without warning, so he couldn't hit it again. Fortunately, no personal injury was caused. After that, it was overhauled by 4S shop, because the fuel pump was broken, and the maintenance cost was 6000 yuan. After consultation with the 4S store, free treatment was given.

In June+10 of the same year, Mr. Dong was in go on road trip. During the driving process, the body suddenly shook violently, and he could not drive normally. Mr. Dong spent 4000 yuan to tow the car back to the Sid 4S store in Hunan for maintenance. After disassembling the engine, the spring of the intake valve of the third cylinder was found to be broken, and the maintenance cost was quoted as 18092 yuan.

An imported car that has only been bought for three years has three quality and breakdown problems, once a year on average, which makes the public doubt the manufacturing technology and quality of Volkswagen Xia Lang. In addition, the fuel pump failure mentioned by the above-mentioned owner is actually one of the common problems of imported Volkswagen Xia Lang, and the manufacturer has also recalled more than 20,000 cars imported from Xia Lang.

The official reply to the reason for the recall is that some vehicles within the scope of this recall may have increased contact resistance due to wear and corrosion of the fuel pump connector contact surface, resulting in overheating and failure of the plug on the inner side of the fuel tank, resulting in the failure of the vehicle to start or malfunction during driving, which has potential safety hazards.

Of course, it is too one-sided to assert that the quality of imported Volkswagen Xia Lang is too poor just because of the fuel pump failure, but online complaints about the quality of imported Volkswagen Xia Lang are endless. Below we extract some complaints from car owners about the imported Volkswagen Xia Lang (the following content comes from the Chezhi.com complaint platform, and details can be found on this website).

Case 1: Abnormal sound of gearbox

When the vehicle traveled to 14900KM, the 4S shop confirmed that the gearbox leaked oil and claimed to replace the gearbox assembly. After replacing the gearbox, when the vehicle decelerated to about 15KM/h, the gearbox appeared an abnormal sound similar to "buzzing". After the manufacturer agreed to replace the gearbox again, the problem was not solved, but worsened. Finally, it is normal for the manufacturer to reply to abnormal sound. The owner does not accept the appeal.

Case 2: Tire dent/bulge

Owner1:imported Volkswagen Xia Lang Comfort Edition purchased on April 28th, 2065438+02. After driving for more than 1000 kilometers, the four European tires of the car bulged in different sizes.

Owner 2: Since my car was purchased, I have traveled 2800KM in cities and expressway, and found that the left front right rear tire has many bumps.

Owner 3: 2065438+On May 28th, 2002, he bought a Volkswagen car imported from Xia Lang, with a 2.0T comfort version, but he didn't pay attention when buying the car. Recently, when he was driving about 4,000 kilometers, he heard the bulge of the horse brand tires, only to find that the original four-wheel horse brand tires had different degrees of depression (there were many places in one tire).

Case 3: Burning oil and abnormal steering sound

I bought it at Xia Lang Auto Market on March 20th/February. After driving for four years, I only ran more than 40 thousand kilometers. During the Spring Festival of 20 16, I started to burn engine oil, and went to the 4S shop to replenish nearly 2L of engine oil. Running less than 1000 km, the phenomenon of burning engine oil appeared again. In addition, my car is in the reverse position. When I get out of the parking space, there will be a "plop" in the front steering position at low speed, which often rings. Finding a 4S shop has not been solved yet.

Write it at the end

In the just-concluded Q 1 quarter, Volkswagen Xia Lang became the biggest winner in the sales list of 200,000-300,000 imported MPVs, and * * * sold 2,078 vehicles, exceeding the total sales of other brands. On the one hand, it is gratifying sales, on the other hand, it is disturbing quality problems. Next, it depends on how Volkswagen Xia Lang properly handles the relationship between sales volume and quality.