What qualities do bank tellers need?

Question 1: What kind of moral qualities should bank tellers have? There is not much difference between bank tellers and other service personnel in the tertiary industry. They also require decent manners, warm service, neat appearance, strong communication skills, helpfulness, standard Mandarin and strong sense of responsibility.

Question 2: What qualities do bank employees need? First of all, you should learn banking knowledge and make more efforts in economy, finance and accounting. Of course, you need a little luck, but your efforts will always pay off.

Question 3: What are the basic abilities and qualities that bank tellers must possess?

First, have a high ideological consciousness, professional ethics, and be serious and responsible for the work.

Two, after passing the examination of professional skills of savings business. Interns and those who fail the examination are not allowed to work alone.

Three, tellers must be regular employees, engaged in postal savings and remittance work for more than two years, familiar with the savings and remittance business, skilled in operating computer terminal equipment, correctly handling daily savings business, and mastering business rules and regulations.

Four, with the cash on the hour, identify counterfeit money and other basic skills.

Question 4: What are the three most important qualities as a teller? Specific analysis of 5 points 1, develop professional ability; 2. Diligent and enthusiastic working attitude; 3. Moral integrity and trustworthiness; 4. Strict and tidy professional image.

Question 5: Basic qualities that bank employees need 1. Psychological quality.

1, the adaptability of "not surprised by change"; 2. Ability to withstand setbacks;

3. Self-control and adjustment ability of emotions; 4. Full emotional support.

5. A positive attitude and never give up.

Second, personality quality.

1, patience and tolerance are the virtues of excellent customer service staff; 2, don't promise easily, say it;

3. Modesty is one of the elements of good customer service; 4. Have the heart of fraternity and treat everyone sincerely;

5. Be brave in taking responsibility; 6. Strong sense of collective honor.

Third, skills and quality.

1, good language skills; 2. Rich industry knowledge and experience;

3. Skilled professional skills; 4. Elegant body language expression ability;

5. Quick thinking and insight into customers' psychological activities; 6. Have good interpersonal communication skills;

7. Have professional customer service telephone answering skills; 8. Good listening skills.

Fourth, comprehensive quality.

1, the service concept of "customer first"; 2. Ability to handle work independently;

3. Ability to analyze and solve various problems; 4. Interpersonal coordination ability.

Question 6: What abilities do you need for a bank teller? What do you need to know? Examination of professional knowledge, such as accounting index analysis (detailed formula of liquidity and quick freezing rate), calculation of foreign exchange rate, etc. There is also the test of basic common sense, current politics; There are also IQ questions, which feel like the kind of math and Olympic math questions done in primary and junior high schools; There are also questions and answers to test language ability, such as: views on the charges of small depositors of bank cards, the impact of interest rate marketization on commercial banks and so on. There are fill-in-the-blank questions, calculation questions, application questions and questions. The content of the exam is quite a lot, but it is all basic. As long as you are not a nerd at ordinary times, you can live. If you review, focus on the basic knowledge of the professional part, and don't drill too deep. Generally speaking, the interview is to introduce yourself for two minutes first, and then the judges ask questions. General interviews do not test professional knowledge.

Question 7: What are the basic requirements of bank tellers? There is not much difference between the requirements of bank tellers and other service personnel in the tertiary industry.

In addition to the basic requirements of most staff (such as getting to work on time), they also require decent manners, warm service, neat appearance, strong communication skills, helpfulness, standard Mandarin, strong sense of responsibility and strong sense of justice (in fact, most service personnel require this).

Question 8: What are the requirements for banks to recruit tellers?

What are the application conditions for autumn recruitment of banks?

(1). Good quality, good political quality, excellent ideological and moral character, law-abiding, honest and trustworthy, good personal quality and professional ethics, recognition of bank corporate culture and values, and willingness to perform the obligations and post responsibilities of bank employees. Have strong team spirit, communication ability, learning ability, innovation consciousness and responsibility consciousness, and have good psychological quality, appearance temperament and physical quality.

(2) major. Generally speaking, banks can accept many majors. In terms of majors, the requirements of banks are not very strict, but exams are more advantageous for students majoring in economics and finance. So, if you think you are good enough, you can submit a resume, and maybe you will have a chance.

(3). Education, hard standards, very strict, if the master's degree is stated, then the foundation below the master's degree will not be considered. In addition, many banks have explained that non-2 1 1 engineering schools do not recruit, or some schools do not recruit. Generally speaking, the main urban area basically does not recruit undergraduates, and there is no special requirement for non-main urban areas. However, students who want to apply for the exam, on the one hand, should do a good job of positioning, on the other hand, they can also save the country by curve. Should be admitted to the county first, and then transferred back to the main city through work. When selecting resumes, these standards are usually very strict. However, there are also very few students who are not qualified for graduation school, but their comprehensive quality is excellent, and they may take a written test.

(4) English Band 4 and Band 6. Absolute hard standard, which is also the requirement of almost all employers. Conscientiously speaking, if you lose a job opportunity because you can't pass CET-4 and CET-6, and computer level 1 and 2, it's your own reason.

Other standards, usually employers will add some additional conditions, such as Putonghua, expression ability and so on. Many conditions are basically difficult to judge by resume, so you can basically pass the test as long as you write on your resume that you have these conditions.

Bank autumn recruitment process

The process of bank recruitment examination is generally divided into announcement-preaching-registration-qualification examination (online application stage)-written notice-written examination-interview-entry physical examination-employment signing-entry report-starting work.

What is the content of the autumn recruitment examination for banks?

The written test is divided into English, professional subjects and administrative ability test.

Professional subjects: microeconomics, macroeconomics, monetary banking, finance, international finance, accounting, financial management, international trade, international settlement, law, banking expertise, computers, etc.

Administrative ability test: speech comprehension, logical judgment, mathematical reasoning, basic common sense and data analysis.

Bank autumn recruitment examination questions

English (TOEIC English)

Question distribution: 1) 40 multiple-choice questions 2) cloze 12 3) reading comprehension 48.

Time: **90 questions, 60 minutes

Comprehensive knowledge

Distribution of problems: 1) Eight channels of bank characteristic knowledge 2) Current issues 10 channels 3) Industry knowledge (covering finance, computers, etc. )

Time: 30 minutes

Administrative Aptitude Test

Problem distribution: 1) speech comprehension problem 2 1 2) number operation problem 43) thinking strategy 54) logical reasoning 14 5) data analysis (3 charts with 5 questions in each group, * * 15).

Time: 60 minutes

Behavior Customization and Career Interest Test

Time: 90 radio channels for 20 minutes.

Science and technology professional knowledge science and technology candidates take an extra 30 minutes.

Interviews are generally conducted through structured interviews without leading group discussions, AC interviews, role-playing interviews, and psychological test scenario simulations with interview software.

For more details, please pay attention to the website of Anhui Zhonggong Financial Man.

Question 9: Tellers working in banks should have a strong sense of responsibility. Aggressive; Excellent communication skills \ Good interpersonal skills.

1, face every customer with a peaceful mind, and remember that customers can't be impatient if they ask more questions. The customer is not a bank expert, you are an expert-answer any questions) 2. Answer communication questions in Mandarin, and speak slowly. (Listen attentively to the customer's questions with dialect accent) 3. If you can smile, it's top service. 4. Try to be meticulous and comprehensive in your work. (for example, fully inform customers when preparing materials to avoid and reduce customers running back and forth), and submit work efficiency. Adaptability: 1, people can meet all kinds of people. Don't be anxious, cold and rude to customers, but be good at solving problems reasonably and thoroughly. 2, strengthen the training of business knowledge, to do a line (interested can do a line, it is too difficult, it is estimated that few people can do it). In a word, now is the era of excellent service and success. You are not the only designated agency, and no one has to come to you. How to keep repeat customers, you should pay close attention to yourself.