Taobao customer service is good, or is it better to release the bill?

Taobao customer service is very easy to do. Because Taobao customer service is generally some basic pre-sales work of the store. There is still a certain threshold for doing Taobao brushing. First of all, you need to know more about billing, so that you can solve the problem when you are doing billing customer service. Some people don't even know how to deal with bills. In this case, it is definitely not suitable for billing customer service.

1. Is Taobao's customer service good or good for the orderer?

Taobao customer service is very easy to do.

Because Taobao customer service is generally some basic pre-sales work of the store. There is still a certain threshold for doing Taobao brushing. First of all, ask for more information about billing.

In this way, the problem can only be solved when the customer service is released. Some people may not even know what this bill is for. In this case, it is definitely not suitable for customer service.

Second, can Taobao see the timely response rate of customer service?

Taobao can see the timely response rate of customer service.

The product conversion rate is directly affected by customer service, so the work of customer service is very important, and the customer service response rate is also a very important data.

System replies and assistants will not be counted as valid replies, and assistants will be used as accounts to count the number of consultations. As for effective reply, it includes store Xiaomi reply and manual reply.

Third, is Taobao's customer service good?

Everyone has different abilities. If you have fast typing speed, strong adaptability and good learning ability, it is very easy to get started.

Some rules on Taobao may be difficult to learn.

If you want to do a good job in customer service, you must know all about the steps of opening a store, the rules on Taobao, new activities and channels, so that consumers can guide and respond well when they ask questions.

However, if you are slow in typing and introverted, it is estimated that it will take some time to learn and be proficient.

Generally, on the first day of entering the company, the leaders will first introduce the basic system of the company and get familiar with the company's environment. The next day, they will take you through the whole company process, and some companies will have basic training, so don't worry.

Generally speaking, Taobao customer service itself is not difficult, because the recruitment conditions are not very high, as long as you are familiar with Taobao Tmall rules, typing quickly and communicating well. Of course, the requirements of each business are different, depending on the specific situation.