Urgent for 30 notes of secretarial practice week, each with more than 200 words ~

The last half year of graduation is the beginning of our real internship life, the beginning of reporting our school achievements in the past three years, and the beginning of entering the society. ...

After attending many job fairs, interviewing many companies and weighing various factors, I chose this company to start my internship. With excitement and excitement, I stepped on the bus to work early, breathing the fresh air in the morning and looking forward to a new day.

When I come to a strange environment, people and things in the company feel a little stiff, and try to make my smile less clumsy. On the first day, the HR manager didn't show us the company environment and meet new colleagues as I expected. Everyone seems to be busy. Maybe now is the peak season for business.

In the first week of internship, there was no business work to start as we thought. We are just assigned some transactional work, such as sorting out documents and recording some old copies. Then I used my lunch break to meet some new colleagues and get familiar with the company environment.

The second week of internship-a small gain

After a week's internship, I have some understanding of the company's operation process. Although I haven't done any specific operations yet, I am no longer at a loss when I come into contact with new transactions, and I have learned some methods to deal with emergencies. For example, I received some complaint calls, knew how to appease customers' emotions, and how to deal with them simply in the early stage. Moreover, I learned the importance of initiative from the process of work. When you have a choice, you should take the initiative in your own hands. I believe that when you first started your internship, you all did "chores" such as copying, typing and sorting out documents. Because you didn't understand the company's work content and process at first, doing "chores" became a must-do job when you were internship. Although the work is complicated, I have learned a lot from it. Therefore, no matter big or small, as long as you study hard, do your job well, study hard, ask hard and do hard, you will get unexpected gains.

The third week of internship-the first try.

After a week of handyman work, I have a general understanding of the company's operation process and business, so our work content has changed a little this week. In addition to sorting out simple customer information, I also began to pay a return visit to some customers. Before that, I always thought it was a very simple job, because I learned the skills of telemarketing at school, but in the process of real operation, I found that there were still many small details that needed our attention. For example, in the initial return visit, try not to delay too long, generally control it in 3-5 minutes, so as to end the conversation or annoy the customer. At the same time, in the process of conversation, how to report yourself and how to sell a product are all tips, because only by thinking from the customer's point of view will the customer be willing to continue the next conversation. If you want to know what benefits you have brought to it, what benefits it will have, and so on. If possible, try to make an appointment to meet, because many times, many problems will be much better through face-to-face conversation than just telephone conversation. A person can understand the thoughts of a real customer through interviews, which is more convincing when explaining some problems.