I don’t want to work for others anymore. I’m so tired. There’s no point in getting a fixed salary every day. I want to start my own business.

If you lead a tour without a tour guide certificate, you are a gangster. If you are caught, you will be fined

The questions you asked

1. The tour guide certificate examination should now be changed There are 3 books. The books will be out in early July. Go to the Tourism Bureau.

It turns out that the 6 books are about tourism policies and regulations and annual current events

Tour guide business

Basic knowledge of national tour guides and basics of local tour guides

Basics of Chinese language and literature

Foreign language for tour guides

This is a written test that is now combined into 3 books

The interview is also an oral test

Tour guide’s explanation ability

Tour guide’s standardized service ability

Tour guide’s ability to handle special problems and respond to changes

You have to memorize everything you said about the tour guide business in this book

2. The disadvantages of being a tour guide are still many, wandering, no fixed salary, and having to get some kickbacks from tourists. The disadvantages of being a tour guide are still to Wu Jingmin. Let’s talk about this person who thinks he is a good tour guide

He has changed his career now and has a video to watch for yourself

3. Tour guide’s salary: Nowadays, the salary of tour guides in China is not very good. High, the basic salary of a travel agency is several hundred yuan, and for the rest, you have to earn some extra money by taking tours yourself. If you have strong personal abilities and are good at speaking, your monthly salary can be more than 2,000. But if your tour guide has higher qualifications and leads overseas groups, it will be better, more promising, and the salary will be higher. Tour guides in China are all the same.

4. As for age, the older the better

The following is like a repost

Many people now think that Tour guides are young people. Looking up, the people active in various scenic spots holding tour guide flags seem to be pretty boys and girls. Many travel agencies also write in their recruitment notices that they are over 20 years old and under 30 years old, and are traveling

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In the agency, veteran tour guides who have worked for five or eight years have all switched careers and become housekeepers. Do tour guides really live off their youth?

In fact, judging from the history of the origin of the tour guide job, this should not be the case. In ancient Europe, when nobles traveled

when they arrived in the local area, they had to find someone who was proficient in local allusions and stories. The old man with local customs and customs acts as a guide and introduces the local situation

This is the right thing. What do you want those young girls to know?

In addition to being rich in knowledge, a tour guide must also be a good person. Experience cannot be taught. It must be established after several

ten years of training. Therefore, old people serve as guides. They know how to treat people, they know how to look at their faces, they know

how to say every word, and what kind of words to say to what kind of people, but young children know nothing, but they try their best to force

When they go to study, they rush the ducks to the shelves, and they are in agony.

Human knowledge structure is not built in one day. It takes more than 7-8 times to remember something. An old man may have the opportunity to repeat it many times in his life. For a young man, it is completely new and he has to memorize it in one night. For example

For example, when it comes to Emperor Taizong of the Tang Dynasty, a middle-aged and elderly person may have been exposed to it many times through novels, TV, chat, etc., and already has a vivid image foundation

, who has watched "The Romance of the Sui and Tang Dynasties" and doesn't know him? But for a high school graduate or even a college graduate who has no time to read novels, he has to memorize Emperor Taizong of the Tang Dynasty. Life is too difficult

. Even if it is recited, it will not be lively and interesting to the guests.

Furthermore, knowledge requires establishing an overall structure and then slowly adding details. Many times, one can master things by analogy, such as Sakyamuni. When did Ni come from? If you foolishly memorize the sixth century BC, who can figure out when it was? But if you say that this is the era when Confucius lived in China, it would be much more intuitive. But if

the tour guide’s own knowledge level does not reach this level, he will not compare like this, and even worse, Those students themselves

can’t even figure out when Confucius was born!

The structure of knowledge is very large. It will be really painful if you have to build upwards without laying a good foundation. For example

Those children haven’t even understood the Tang, Song, Yuan, Ming and Qing dynasties yet, but you insist on asking them to memorize every emperor of each dynasty. How difficult is it for them

, they are simply building castles in the air, so when they have to memorize the explanations, they can only memorize them. Of course, what they say is not vivid at all. How can such a tour guide satisfy tourists? ?

Some tourists have written such a story: the tour guide told us that "Guizhou is a park province with a population of ***

330,000 people." Just hearing this, everyone Everyone thought it was a slip of the tongue and didn't pay much attention to it. I quickly reminded her if she had made a mistake.

"Oh, it should be more than 10,000 yuan." The tour guide immediately changed her mind. The tourists on the bus started talking about it. Because in fact, no one with a little common sense would say such a number, because the population of Guizhou Province should be at least over 10,000.

Another tourist also wrote: "We are very excited about the unique atmosphere of the seaside city. The tour guide is a young girl. I thought that this girl who grew up by the sea would bring a little joy to everyone. , but who knew that a few words would make everyone disappointed. After asking, they found out that she was not yet 17 years old. The "shy" tour guide didn't know this or that

I don’t know, but the two-hour journey from Xinpu to Rizhao was spent in such a stuttering and reluctant way.”

You can imagine how much fun they had on this journey. accurate.

But an old man is different. He is full of stories. He uses his life's accumulation to tell you one or two short stories.

That is really called thick accumulation. And thin hair. In fact, there are many such middle-aged tour guides in Shanghai and East China. Tourists

People think very highly of them, admiring, respecting and loving them. What kind of things can young tour guides get?

I remember reading a short article posted by a tourist on the Internet, saying that the tour guide in East China was an "old man". Just

at the beginning she saw an old man getting on the bus. The tour guide also muttered in his heart: "Why is he an old man?". Then the old tour guide

said: "When everyone looks at me, they will definitely say that the tour guide is not a handsome guy and a beautiful lady, but an old man. In fact, the old man also has the advantages of an old man." Sure enough, the old man also has the advantages of an old man. , in the next few days of the journey, "Old Man Sun" did indeed perform well. Everyone benefited a lot from his extensive knowledge, rich life experience, and his open-minded outlook on life. shallow. It turned out that he was the principal of a commercial school in Shanghai. He had been an actor and was among the first batch of skydivers in the country. Because he loved mountains and waters, he chose to be a tour guide after retirement. He believes that "it is better to travel thousands of miles than to read thousands of books". He likes to gain knowledge and make friends in green mountains and green waters. At tourist attractions, because of his wonderful explanations, the tour group of more than 20 people is often followed by many people. Many "handsome guys and pretty ladies" tour guides respectfully call him "Teacher Sun" when they meet him. A student who just graduated from a tourism school followed him and kept asking questions. After this trip, everyone thought it was a great gain to get to know "Old Man Sun".

Another tour guide also wrote: "Many people say that tour guides are young people. It is undeniable that the current situation is good.

Elephant tour guides are subject to age restrictions, especially for women. Tour guides are even worse. But I think as long as you love this industry and are determined to continue it, you can still have a long life. Like when we went out as escorts, many local tour guides were hired.

Especially when I was there, I saw a male tour guide in his 40s, and his explanation was awesome! ”

That’s it! The image that a tour guide should really have, we often say that a tour guide should be a "family". To become

a "family", how can a ten-year-old boy achieve it? But why is there now a situation in China where tour guides eat youth food? The reasons for this are as follows:

Firstly, tour guides work very hard. They wake up early and work hard at night, climbing mountains and wading in rivers. They really need a strong body. Everyone always

believes that young people are Sufficient physical strength, more suitable. However, in real tour work, we often see young tour guides arriving late in the morning to sleep in, finding excuses to hide in air-conditioned cars when they arrive at scenic spots, and not even taking a few steps when climbing mountains.

It hurts and feels tired, and I am even more afraid that the sun and rain will damage my skin. Seriously, how many pampered only children of this generation are suffering? On the other hand, those older tour guides have a strong sense of responsibility and have gone through many difficulties in life.

They do not regard this little hardship as a problem. We often see young people sitting down on the roadside at scenic spots. , the older man kept moving forward step by step, and even helped other people carry their things.

Secondly, in the past, some small travel agencies only had two jobs: tour guides and planners. If you have not been a tour guide, it is almost impossible to be a planner

because you don’t understand the operation of the entire team. , If you don’t understand the work procedures of a tour guide, you will not be able to arrange your itinerary and handle tasks such as ordering meals and meals. Therefore, you have to be a new tour guide first, and then become a tour guide when you are mature. This causes the tour guide to be incompetent.

The phenomenon of young people. Some travel agencies even think that the job of tour guide is the lowest level job. New people they recruit are first sent to work as tour guides. After a few years, it is like the old saying: "A new daughter-in-law becomes a mother-in-law." , Only then did I take up other positions in the travel agency. In fact, this view is very harmful. Tour guide work requires the ability to adapt and deal with problems.

How can young newcomers have this ability? So the result of this arrangement is at the expense of the team dealing with problems

in a mess. How to solve this problem? For large companies, the young newcomers they recruit can be placed at the front desk to help

copy, compile team information and other junior internal affairs. For small companies, they should recruit For older people entering the industry

as a tour guide, the recruitment criteria may be above 30 and below 60.

Thirdly, some tourists nowadays like handsome guys and pretty girls. Some tour groups even say that they don’t want a tour guide unless they are pretty girls! This is indeed the reality of some tourists in China, but they seem to get more attention if they shout loudly. In fact, there are still a large number of tourists who do not shout out.

, so it was ignored. It was really "a child who cries loudly has milk to eat."

Tourism psychology specifically says: "Tourists with higher quality are mostly rigorous and cautious, and don't like to express their opinions." Therefore, their needs are often ignored. However, as the quality of China's people gradually improves, there will be more and more tourists like this. We must not ignore their voices. You cannot misjudge the level and needs of all tourists just because a few tourists are shouting.

Therefore, the reserve of tour guides should be at least mixed with young and old, and the arrangement can only be considered when arranging tour guides for the group. Moreover, nowadays, 30-year-old men are very handsome, and 30-year-old women are also beautiful< /p>

It’s here!

I also heard someone from a travel agency say: “Some guests don’t want to know too much about the attractions when they come out to play.

This makes them feel like they are in class, and they just want to come out and relax. It will make you happy. Young tour guides are energetic

and can bring joy to people. For these guests who are knowledgeable, they only need the tour guide to know the basics. You talk too much

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He still thinks you are annoying. "But in fact, people with social experience will know how much to talk about. They are better at observing and guessing what kind of people the guests are and how deep they should be talked about. Appropriate, only tour guides who are too young will either memorize a lot of information

for guests to listen to, or tell nothing at all.

Fourthly, the work of a tour guide is a very labor-intensive job. After working as a tour guide for several years, most of them are exhausted.

So many tour guides cannot work for too long. After 3 years, or at most 5 years, you can no longer bear the urge to "retire".

So some travel agencies are also worried. The tour guides have been changed one after another, and they have just become talents from a sour green apple. Able to fully cope with emergencies in team operation, but one after another "go to class to ask for help". So for this kind of problem

It is even more important to choose newcomers over 30 years old with social experience from the beginning, and to accompany such people to cultivate them to be able to cope with emergencies well

It is much easier to raise a skilled tour guide than to raise a student who has just graduated from school and has no social experience.

This will not only greatly shorten the training time, but also make these people more relaxed and happy during the adaptation period.

As a training escort in my later years, I often saw that young new tour guides were in a state of fear, pain, and scolding (because they were not considerate in handling things). ), being laughed at (because they couldn’t tell much), and being ignored (because

they didn’t understand the psychology of tourists), I really felt bad for them. I recall that I just graduated from college more than ten years ago and walked into this road in this way. At the same time, I also saw that some middle-aged people have a lot of experience and ability.

People with basic knowledge are already so good at it when they just started. I always feel that it is not suitable to let these young children take on this complicated job

It is like a person who has not yet It's like asking a child who can walk to learn to run when he comes up. This is the wrong direction for employment.

So I think the direction of China's use of tour guides should change. Don't let those children scold the guests anymore, and don't let our guests continue to be disappointed.

I still remember one time when I took a group to Guilin not long after I started in the industry. The person who picked up the group was an old lady. She was very kind and considerate during her explanation. She cared about me and the tourists like a neighbor's aunt. We unanimously spoke highly of her

The tourists said to me at that time: "You are not as good at taking care of people as she is, and you don't care about her so thoughtfully."

Ask me." After I came back, I told my parents about this matter. My mother said, "How old are you? You don't even know how to take care of yourself.

How can you care about yourself? It takes age to know how to be cool with others. When you reach her age, you won't need anyone to teach you." I didn't feel it at the time, but today, more than ten years later, as a 35-year-old woman, I

have long had the ability to know warmth and heat, because I have already understood A child has been raised and grown up! Therefore, it is unwise for travel agencies to recruit teenagers and ask them to do things that only thirty-year-olds can do.

China's tourism industry is still an emerging industry, so there is such an abnormal phenomenon of youth eating. However,

This phenomenon is deteriorating the image of tour guides, leaving tourists far away all day long. Unqualified newcomers are constantly ruining the reputation of "tour guides" by practicing there. Nowadays, society's evaluation of tour guides has become increasingly negative. We should face up to this problem.

A tour guide once said: "I often work as a tourist. In fact, we prefer people who are knowledgeable and trustworthy to be our tour guides.

"It's true. The word "trust" is not built by youth and beauty.

So I think tour guides not only do not feed on youth, but on the contrary, they feed on age. I suggest that first, travel agencies should change their mindset and recruit people aged 30 to 60 who have social experience to work as tour guides; second,

Tour guides who are currently working should take a longer view. Don't think that tour guides are just for youth. They can just work for a few years. Instead, they should constantly enrich and improve themselves at work. At the same time, they should also Don’t do that kind of short-sighted behavior of robbing customers; Third, those students who have just graduated should not be too eager to become tour guides. They may experience too much pain if they carry heavy responsibilities on their young shoulders.

I have hated this profession ever since.

Tour guides are not just for youth. There is still a long way to go. Slow down, look back, and think about it.

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