Organizational Structure Analysis of Three Major Operators (China Mobile, China Telecom and China Unicom)

1 949165438+1October1day, the state announced the establishment of the Ministry of Posts and Telecommunications, and the post and telecommunications business in China was monopolized by the Ministry of Posts and Telecommunications.

From then on to 1973, the Ministry of Posts and Telecommunications, the Ministry of Posts and Telecommunications and the Ministry of Telecommunications experienced many separations and mergers.

1994 19 On July 9, China United Communications Co., Ltd. was established with contributions from the Ministry of Electronics, the Ministry of Electric Power and the Ministry of Railways.

From 65438 to 0997, the Ministry of Posts and Telecommunications made a decision to implement "separation of posts and telecommunications" throughout the country. In the same year, the telecom separated from the Ministry of Posts and Telecommunications was successfully listed in new york and Hongkong.

On April 20th, 2000, China Mobile Communications Group Company was formally established, which was responsible for the mobile communication network business of the former China Telecom.

Since 200 1, the domestic telecom industry has started a new round of restructuring. The original Weitong, Tietong, Netcom and Jitong merged continuously, and finally became the three major business license operators of China Mobile, China Telecom and China Unicom.

Knowing the development history of operators in China, it should be clear to everyone that the three major operators are all state-owned enterprises under SASAC.

Every summer, operators will start campus recruitment one after another. Take China Telecom 202 1 as an example. Recruiting units include company headquarters, provincial companies and holding subsidiaries, which are distributed all over the country. Previously, it was mainly organized by provincial companies and provincial subsidiaries. In recent years, recruitment has been gradually delegated to local companies.

The job classification and professional requirements for recruitment are as follows:

Generally speaking, this recruitment is aimed at undergraduates and masters who graduated from universities at home and abroad this year, and there will also be a small number of research positions for doctors in headquarters departments and research institutes. At the same time, some companies will also put forward corresponding requirements for schools, English and computers in the recruitment announcements.

Since China officially entered the 3G era in 2009, the three major operators, China Mobile, China Telecom and China Unicom, have started to divide the world. With the development of technology, in addition to traditional services such as fixed line, mobile phone, short message and broadband. In recent years, operators have also begun to exert their efforts in new services such as cloud services, video services and IT systems, and their organizational structures have been updated accordingly.

Operators are all state-owned heavy assets enterprises, all of which are group companies-provincial companies (including subsidiaries and branches at the same level)-city companies-county companies, with regional division as the main factor and business classification as the consideration. For example, the group headquarters manages companies in many provinces in China as a whole, and its departments roughly correspond to those of companies in a certain province as follows:

Give some examples of specific business departments.

Marketing and customer service related departments:

Marketing department: responsible for the formulation and planning of various market policies.

Government and enterprise customer department: provide solutions and marketing for large customers such as government, enterprises and commercial places.

Corporate customer department: marketing corporate customers and expanding the market of family and individual customers.

Customer service/user dispatch center: mainly responsible for after-sales service of various customers, as well as some pre-sales consultation and business changes in the sales process.

Port of Building Maintenance Department:

Responsible for network planning, equipment procurement, construction, maintenance and optimization of wired/wireless networks to ensure smooth and efficient network operation.

Information port department:

Responsible for the operation and maintenance of IT systems (BSS, OSS, MSS, EDW).

Control related departments:

Personnel, administration, law, finance and other administrative departments

Specific to the organizational structure division of the three operators at present:

1. Among them, China Mobile, which is the largest at present, is wholly-owned by China Mobile (Hong Kong) Group Co., Ltd., and China Mobile Co., Ltd., which is controlled by China Mobile, has set up wholly-owned subsidiaries in 365,438+0 provinces (autonomous regions and municipalities directly under the Central Government) and Hong Kong, and listed in Hong Kong and new york.

2. China Telecom Group Company: There are 22 functional departments under the headquarters; Under the jurisdiction of 3 1 provincial subsidiaries; In addition, China Telecom Europe Company, Macau Company, joint-stock company, communication service company, cellular company, Sino-British submarine cable company, etc. In addition, it also includes other joint-stock companies, third-tier companies and property management companies.

In 2005, China Telecom transformed its organizational structure into a balanced and independent front-office structure: the front-end departments include government and enterprise customers, family customers and individual customers; Back-end departments include other support and administrative units.

3. China United Network Communications Group Co., Ltd.: Unicom was formed by the merger and reorganization of the former China Netcom and the former China Unicom on June 6, 2009. The company has branches in 365 and 438+0 provinces (autonomous regions and municipalities directly under the Central Government) and many overseas countries and regions.

As the first "mixed reform" pilot enterprise at the level of central enterprise group, China Unicom has different opinions on the effect of mixed reform. At the same time, in the 5G era, the strategic effect of sharing with telecom will take time to test.

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