Team development and building

Team training and construction

Team training and construction are generally divided into teams in the workplace, and in the workplace, a team can exert great power Yes, the company should provide certain training to the team. Let’s look at team training and construction and related materials below. Team training and construction 1

Without a good team, the company will become a mess, let alone the development of the company and the progress of its employees; without a good team, the company’s achievements will be Temporary and accidental, this is true for corporate team building, and it is equally true for departmental team building. xx-xx currently has 4 processes.

A total of 12 people. In the process of production operations, different processes and different individuals are required to work together. Therefore, whether it is a small team such as a process or a large team such as a department, strengthening team building is irreplaceable. Now combined with the actual situation of xx-xx, the following team building plan for xx-xx is formulated:

1. Process supervisors and department managers establish core image and prestige, focus on the improvement of their own qualities, and be good leaders of the team.

Share your work experience with your subordinates, especially the novices who are new to the job, to take on more responsibilities at work and establish your own prestige.

The process supervisor is both a manager and an executor; he is both the maker of the work plan and the leader of the implementation plan. As the "leader" of the team, his personal qualities play a vital role. . To be the leader of this team, you must not only treat everything and everyone in the process objectively and fairly with a peaceful heart, but more importantly, you must comprehensively improve your own quality.

Change the perspective of looking at the problem: In daily work, the process supervisor should consider the problem from the perspective of the department manager, and the department manager should consider the problem from the perspective of the company as a whole, and should conduct research when looking at the problem. Put yourself in someone else's shoes. While doing a good job in building the team of your own department, you must take into account the overall situation, clarify the priorities of things, and do not overly pursue the gains and losses of your department and ignore the coordination and cooperation between departments, thus affecting the building of the entire team of the company.

2. Determine goals and break down plans.

To build team spirit, we must first put forward team goals and do a good job in goal management. Without goals, the team will lose its direction. Therefore, establishing a clear goal and breaking it down into details, and at the same time organizing discussions and learning to make every process and everyone aware of the process or their responsibilities and the direction of their efforts, is team formation. The prerequisite for cohesion.

In team building management, the goals of each member may be inconsistent. Some members may have the mentality of a part-time worker, working day by day, and have low enthusiasm for learning business. In the team, due to The status and perspective of looking at problems are different, so the goals and expectations of work will also be very different. Process supervisors and department managers should be good at capturing the different mentalities among members, understand their needs, help them establish the same goal, and work together to create cohesion in the team.

At present, xx-xx employees and process supervisors in each process are only familiar with job knowledge and job operations within their own business scope. Under the company’s operational requirements of “one person for multiple positions”, xx-xx department managers need to Strengthen the training of department personnel so that the same person can perform different job operations.

During the operation of the department, after receiving the production task, the department manager first summons the process supervisor to sort out and decompose the task, and then arrange the work according to the different advantages of different people, and strengthen guidance and guidance during the work. Inspect and summarize the work in a timely manner after the work tasks are completed, identify deficiencies in the work and strengthen discussion and learning.

3. Focus on standards and implementation.

An important sign to measure whether a company's management is on the right track is whether the systems and processes are understood, familiar, mastered and implemented by employees, and whether there are supervision and safeguard measures. Letting employees be familiar with and master various systems and processes is not only needed to ensure work quality, but also to meet the needs of the company's long-term development and the rapid growth of employees. Facts have proved that without a scientific, complete and realistic institutional system, management work and employee behavior cannot be institutionalized, standardized, and programmed. There will be disorder and chaos, and there will be no orderliness and discipline. Disciplined team.

In order to build a good company's large team, we must start from our small team, use various forms, increase learning intensity, grasp execution, and implement implementation.

Currently, xx-xx has formulated xx operating procedures and xx management procedures based on the company's document management requirements, and has received program documents, operating procedures, and management documents from various departments of the company. The entire production operation is supported by documents, and before the production of products of different batches and varieties, the department manager and process supervisor sort out the process operations and formulate detailed job operation plans. , conduct training for all department staff before production. We had made adequate plans before, but there was a lack of inspection during the work. As a result, in actual work, the arranged plan was not strictly implemented as planned (mainly manifested in arranging supervisors to guide employees to operate, but in fact part of the work was done by the supervisor himself) Finish).

In order to effectively implement the plan, department managers and process supervisors need to divide the plan into several periods to supervise and control, and report the plan execution status in a timely manner. In the future production process, xx-xx must carry out job operations strictly according to the plan. Through continuous training of employees, the operating skills of employees in department positions will be gradually improved.

In addition, during the on-site management process, we also formulated some on-site management requirements, but failed to strictly comply with some on-site management requirements during the implementation process (mainly reflected in the timeliness of filling in records, on-site items The neatness of the display), in the future xx-xx needs to increase the intensity of on-site management, conduct more inspections, make more rectifications, and gradually improve the standards of on-site management.

4. Use effective communication to activate team building and establish a good working atmosphere.

Communication is a very important task in maintaining the integrity of team building. Communication can make the team building process from top to bottom, promote mutual understanding; it can eliminate the inner tension and barriers among employees. , making everyone feel comfortable and creating a good working atmosphere.

The power of communication is unquestionable. If you have opinions or conflicts, if you don't speak them out, you will accumulate grudges; if problems arise and you blame each other, bigger problems may arise. These are all manifestations of insufficient communication. As long as we strengthen communication, there will always be solutions to problems.

In the past work, there was insufficient communication between xx-xx people, between processes and processes, and between xx-xx and other departments of the company. As a result, problems could not be solved immediately after they occurred. In order to change this situation.

In the future production and operation process, when xx-xx holds a pre-shift meeting or weekly meeting, department managers and process supervisors need to guide employees to report their work and summarize problems; department managers and process supervisors will `work situation, communicate with employees at work and life, so that they can understand each other, thereby enhancing the feelings between each other.

Therefore, in order to better carry out xx-xx team building, xx-xx needs to maintain smooth communication channels within the team, both up and down, left and right, in order to improve the morale within the team and provide support for various projects. The development of work creates a "people-friendly" environment.

5. Make good use of the assessment and incentive mechanism to continuously stimulate employee progress.

In the performance appraisal process, we must adhere to the principle of fairness and justice; we must combine annual appraisals with monthly appraisals. Assessment results should be given to employees in a timely manner to help them find gaps between their own shortcomings and the team's goals, thereby motivating employees to continuously improve work quality and improve work efficiency.

Nothing can be achieved without rules. The construction of a system can standardize the work of the team to form a unified work goal. The system is divided into 2 categories: daily attendance system and meeting system.

1. Daily attendance system: The purpose is to ensure working hours. The content includes the number of days of attendance in the month, the number of actual days of attendance, the number of days off, the number of days of leave, etc., and the assessment results will be reported at the beginning of next month.

2. Meeting attendance system: The purpose is to discuss and solve work problems and provide a platform for learning. Discover outstanding talents by organizing meetings.

In the future production and operation process, when xx-xx discovers outstanding talents, he should be given motivating assessment and training guidance, and at the same time recommend talents to the company.

An excellent team should be one in which individuals and the team make progress together. When working in a team, individuals should combine their own career plans with the team's performance. The company does not belong to the boss, but to a team. We should take effective measures to do a good job in team building, gather the strength of the team, and promote the company's continuous development. Team training and building 2

Team building plan

1. Corporate culture:

Business philosophy:

Goals:

Desires:

Development direction:

Core values:

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Mission:

Cultural concept:

Enterprise spirit:

2. Team building purpose:

Early stage of team building The core of the team is execution. The team's execution is reflected in the team's daily work and task execution. Every employee in the team can execute the work and tasks efficiently after arranging the work and tasks. The basic characteristic of an efficient sales team is rigor. The team should regard rigor as the soul of the team. The rigor of the team is reflected in the work attitude and behavior, so that every step of the work can be done with a rigorous attitude.

3. Team positioning and overall goals:

The sales team must have a vision that they hope to achieve. In team building, the team should be driven in the same direction. Team goals must be quantified and can be broken down into annual, quarterly, monthly, and weekly goals.

And there is a corresponding performance system to supervise the process implementation of goals.

Team tasks need to be communicated with upper-level leaders:

4. Team culture building plan:

1. Elements of establishing team culture :

Recognition: Recognition of employees’ work behavior, work status, and work results.

Praise: Be good at praising employees.

Promotion mechanism: Promote employees who are capable and can meet promotion targets.

Incentives: Bonuses and other rewards are given when goals are achieved.

Team awareness: Cultivate employees’ sense of unity and overall perspective. Focus on the interests of the team and the company.

2. Establish a common goal concept:

Members of each team must believe that only when the company can develop in the long run can employees receive good career development and treatment. .

3. Establish a rigorous work system:

Develop specific daily work arrangements for the team and strictly implement them.

Improve team work discipline and supervise execution with reward and punishment measures.

Clarify the team’s error punishment and responsibility identification system, and whoever makes the mistake will be held accountable.

Clear the responsibilities of each level of the team and ensure that everyone does their own work and does not work beyond their authority.

5. Team building work plan:

Team composition (formation):

The potential and ability of a team are determined by the team members, and the team members The quality of the team basically determines the prospects of the group. Although the quality of the personnel can be improved through training and teamwork, after all, no matter how perfect the training mechanism is, it cannot fundamentally change and improve a person's performance. Basic qualities. The team is fundamentally an employer group, not a training institution. The quality, skills, and mentality of team members directly affect the overall level and work efficiency of the team. Team leaders should pay attention to the three most basic principles when selecting team members:

1. Choose a composite type Talent:

The customer groups we face are diverse and involve all walks of life, which requires each of our excellent sales employees to be a miscellaneous person and have some understanding of all walks of life. Because sales are engaged in the work of communicating with people, they have to face different types of customers every day. Different customers should use different methods, at least to have an entry point for a new customer.

2. Structuring the recruitment process:

If you want to improve recruitment efficiency, you should establish a set of recruitment procedures.

Determine the responsibilities of each member of the sales team, formulate standardized standards corresponding to the skills, experience, quality, etc. of each function, and then design written examination or interview questions based on these standards, and select qualified talents based on the overall performance of the candidates in each link.

3. The team’s problem-solving ability and execution ability:

The basic requirements that team members must have, such as hard work, normality, good communication, etc., will be strictly required during recruitment. Regulations, but the most important criterion that best reflects whether a salesperson is qualified.

It is the ability to proactively solve problems. Nowadays, the role of many personnel is only to answer questions and give feedback. They lack the ability to properly solve problems and needs from customers and the market. In other words, the strength or weakness of the team's execution ability is actually solved by the team members. The problem is determined by the strength or weakness of the ability. Team training and development are key:

The training of a team is not just the training when new employees are recruited, nor can the training of new employees and team development be confused. The training of the team should start from every detail, continuously improve from all aspects in daily work and life, gradually form a team's style and atmosphere, and give the team a spirit different from other teams, that is, team culture.

If the team forms this kind of culture, it will bring in every new member. No matter how the team members move, there will be no losses. Only in this way can we solve the problem of relatively large turnover of personnel in this industry, but this requires patience and perseverance. It is a long-term process to build such a team.

Specific implementation measures:

1. New employee training:

The training content includes industry characteristics, product knowledge, and professional abilities. The training courses are as follows:

Basic knowledge of the Internet and B2B, Zhongguo product knowledge, sales skills

2. Image etiquette training and cultivation:

Company personnel must dress appropriately Decent, elegant manners, soft language, sunny personality.

The company system should stipulate the clothing and image requirements for employees during working days.

3. Training and cultivation of customer development methods:

4. Training and cultivation of telephone sales skills, interview skills, forced orders and other sales skills.

5. Training and cultivation of after-sales service awareness.

Daily management of the team:

The improvement of the team’s quality and the cultivation of its style is a step-by-step process, which determines that it is formed bit by bit in the team’s daily work. , then the management of daily affairs should not just implement the existing rules, but should implement them in every detail. If there are problems, they should be reminded in time and promote their corrections. However, employees’ self-esteem must be taken into consideration and their self-confidence should not be undermined. At the same time, supervisors are also required to conduct strict supervision.

Implement quantitative management of the team:

Subdivide the daily work into each numerical quantity for assessment, so that the working method is flexible and not sloppy. The staff's work must be controllable. Make an information form for each intended customer, including name, position, company products, marketing model, contact information, each follow-up record and other information. Facilitate employee customer follow-up and supervisor inspection and supervision, and provide guidance.

Team management must be humane:

What the company values ????for the team is performance results, which often makes team members feel that they are in a team that only focuses on results without humanization. , internal cohesion and stability should be strengthened so that every employee can find a sense of belonging in the team.

Formulate complete work rules and regulations and strictly supervise their implementation, and supervise execution with reward and punishment measures.

Team performance appraisal and incentive mechanism (not yet determined) Team training and construction 3

Team building plan

1. Division of labor among organizational personnel

Trainer: Deputy General Manager

Referee: Administrative Manager

2. Team Competition

1. Ice-breaking activity

Time: 20 minutes

Purpose of the activity: to break barriers and establish a team atmosphere of mutual familiarity and mutual trust.

Mutual communication is the basis for establishing this kind of confidence. Once trust is fully established, you will feel that the working atmosphere of the team is so relaxed and pleasant.

Activity content:

1. Divide all members into three groups and ask each group to form a centripetal circle with a diameter of 2-2 or 5 meters. Choose a member Stand in the center.

2. Everyone stretches out their hands, and the team member in the center holds his hands in front of his chest and makes the following communication dialogue. Center team member: "My name is? (my name). I'm ready. Are you ready?" All team members replied: "Ready." Trainer: "I'm down?" All team members "Let's down." !”

3. At this time, the whole body completely falls into the hands of the team members. At this time, the team members push the central player clockwise for two turns.

4. It is recommended that every member of the group give it a try.

5. The person in the center of the circle is required to keep his body upright when he falls down and not open his hands to avoid hurting others.

2. Graduation Wall

Time: 20 minutes

Activity content: Divide all personnel into three to four groups. Within the stipulated time, everyone in each group climbed from the ground to the top of the wall that was 3 or 8 meters above the ground, relying only on mutual cooperation. If one person fails to climb or exceeds the allotted time.

Then everyone will not be able to graduate. In other words, if one person fails to make it, all will fail. If each group completes the task within the specified time, the team with the shortest time will be selected as the winning group. Purpose of the activity: Mainly to inspire and strengthen the tenacious fighting spirit and the belief that mutual assistance will lead to victory and unity will win.

Collaboration coefficient: ★★★★★

Physical requirements: ★★★

Risk coefficient: ★★

3. Passed Soft Bridge

Time: 60 minutes

Activity content: A section of soft ladder is hung at both ends of the col. Team members must use rope ladders to walk from one end of the col to the other. The team is divided into three to four groups, and each group uses teamwork to enable all members of the group to cross the soft bridge in the shortest time.

Purpose of the activity: Break the physiological reaction of the psychological comfort zone, the tendency to retreat when encountering a crisis, break through the self-psychological comfort zone - the jump is successful, the role of team motivation can also help employees break through the psychological comfort zone.

Cooperation coefficient:★

Physical fitness requirement:★★

Danger coefficient:★★

4. Untie the bracelet

Format: A group of 10 people

Time: 20 minutes

Activity content: 1. Let members of each group stand in a centripetal circle.

2. First raise your right hand and hold the hand of the person opposite; then raise your left hand and hold the hand of the other person; now the team members are faced with a complicated problem. Without letting go, find a way to untie this tangled web

3. Tell everyone that it can be untied, but there are two answers. One is a large circle, and the other is two rings inside.

4. If the problem cannot be solved during the process, the team members can decide to disconnect two adjacent hands once, but they must be closed immediately when doing it again.

Purpose of the activity: Let team members understand the steps to solve team problems, the importance of listening in communication, and the team spirit of cooperation.

3. Team Picnic

The team competition is expected to end at 17:00, followed by a barbecue party in the Fengqing Garden.

4. Protect the environment and love life

Protecting the environment is the most far-reaching and long-lasting issue for mankind. In recent years, countries around the world have suffered from natural disasters of varying degrees. If humans want to conquer the terrible nature, they must respect nature. It is recommended to take advantage of the opportunity of this outdoor activity, start from ourselves, promptly clean up all kinds of garbage generated during the activity, protect the environment, treat our home kindly, and jointly create a beautiful living environment.