Hefei Pizza Hut Reserve Manager Interview for Popular Science

1, introduce yourself. I won't elaborate on this point.

2. Discuss in groups. Specifically, give each group a case, and then everyone will give the collective opinions to the elected people to express on stage. Generally, those who are elected can definitely enter the next round of interviews, which is how I entered the next round of interviews. The topic of our group discussion is situational hypothesis: two guests are discussing important issues in the restaurant, and they think that the music in the restaurant is too noisy, which affects their discussion and wants the waiter to turn off the music. If you were a restaurant manager, how would you handle it? Give you some advice, the answer is not important at all, what matters is how to be elected by the team members to represent you on stage.

The second round of interview:

It's an interview between the HR manager and the sales manager.

Questions I encountered:

1. Introduce myself.

2. Why did you leave your previous company?

3. Why did you join the original company?

4. What did you learn in your previous company?

5. How to deal with conflicts with classmates?

5. Describe a customer complaint and how it was handled at that time?

6. what should I pay attention to when dealing with customer complaints?

7. What kind of goals do you hope to achieve in the future when you are hired by Pizza Hut?

8. How do you understand the position of trainee assistant?

9. What kind of salary do you expect? At that time, the manager who interviewed me asked me to say a specific number.