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Responsibilities of drug sales personnel
In the era of continuous progress, job responsibilities are more and more widely used in life. Job responsibilities are specific job descriptions, which can be divided into different job types. How to formulate job responsibilities? The following is the job responsibilities of the pharmaceutical sales clerk I sorted out for you, for reference only. Welcome to reading.
Responsibilities of pharmaceutical sales clerk: 1 1. Be responsible for promoting the company's products in the designated area, so as to realize the sales growth of the company's products and increase the market share.
2. According to the annual sales target, it is divided into quarterly target and monthly target, and the sales target and customer expansion target are completed on schedule.
3, responsible for visiting clinicians, improve the clinical billing business.
4. Visit customers regularly, coordinate the relationship with customers, solve practical problems, expand the company's product coverage and increase product sales.
5. Provide customers with professional products and services, promote products and maintain the company's image.
6. Be responsible for collecting, sorting out and reporting market information and competitor information, making market research reports and feeding them back to superiors in time.
7. Establish, improve and update customer contracts according to the company's requirements, and do a good job in customer asset management.
8. Assist the company to carry out regional promotion activities according to market conditions.
9. Timely feedback about the hospital's use of our products.
Responsibilities of pharmaceutical sales clerks 2 1. Responsible for the development and management of terminal customers (pharmacies/community clinics) in the jurisdiction.
2. Responsible for the maintenance and promotion of sales terminals.
3. Be responsible for the establishment and management of OTC sales files within the jurisdiction.
4. Visit customers regularly and inspect the terminal market regularly.
5. Understand the information of competing products and make corresponding countermeasures.
6, responsible for drug market information collection and feedback.
Job responsibilities of pharmaceutical sales clerks 3 1. Telesales staff should have entrepreneurial enthusiasm and competitive consciousness, and work with business personnel to efficiently exceed sales tasks;
2. Telephone salesmen should always maintain good manners, appearance, good civilized language, good service awareness and service quality;
3. The telemarketers should be familiar with the operation of the sales module of Shengwei System and operate in strict accordance with the operation flow;
The telemarketer is responsible for the sale of goods. When selling goods, sales outbound orders should be issued in accordance with the principles of first in first out, first out in the near future, and first out in pieces to avoid losses caused by recent and expired goods;
5. The telemarketers should pay attention to the validity of the goods when issuing the sales outbound order, and do not print out the expired goods and report them in time;
6. Telephone salesmen should register and report the out-of-stock or out-of-stock goods when charging;
7. The telemarketers should choose the printing format strictly according to the customer's category;
8. The telemarketers are responsible for customer tracking. The telemarketer must track all customers in the responsible area. If you find that there are no customers who place orders, you must register. For customers who place orders at the end of 1 week, please ask the regional business personnel to understand the maintenance.
9. The telemarketer is responsible for collecting money. When the telemarketers receive the payment from the supervisor, they should collect the payment from the customer on the same day, and ask the business personnel to understand the maintenance situation and urge the payment.
10, the telemarketer is responsible for the sales promotion and promotion plan of internal promotional goods, and completes the tasks actively and efficiently according to the assigned tasks;
1 1, telemarketers should constantly learn sales skills and improve their sales level;
12. Be dedicated and care for the company's property.
Responsibilities of pharmaceutical sales clerks 4 1. Responsible for planning customers' sales activities in designated areas. Manage the service quality, stability and profit of the products sold by the company.
2. Achieve corresponding sales volume, sales volume and profit in the designated sales area.
3. Prepare sales plan and customer visit plan to determine the designated target and the corresponding number of customer contacts, and be fluent in English and Mandarin.
4. Prepare and formulate the customer's business statement, business plan and contract.
5. Develop, maintain and update sales materials and product knowledge.
6. Establish and maintain relationships with existing and potential customers, and timely solve problems that customers need and care about.
Responsibilities of medical sales clerks Article 5 Medical representatives should set clear work goals and responsibilities for themselves, especially break down the big goals into more specific small goals, and combine their due responsibilities, so they will naturally have confidence and be conducive to fulfilling the set goals dutifully.
1. Complete the sales tasks assigned by the sales manager, and influence and persuade hospital customers in the region to recommend the company's products.
2, according to the market strategy to carry out academic promotion, transfer product knowledge and information to doctors, and improve the market share of products.
3. Visit the target customers in the region regularly to understand their needs and provide high value-added solutions.
4. Establish a good company and product image through personal professional sales promotion and academic knowledge.
5. Complete the sales report according to company standards, collect and analyze relevant market information, and report to the sales manager.
(1) Make a planned trip visit, and prepare for each visit every day, especially effectively persuade key customers and visit regularly, so as to improve work efficiency and ensure the setting of company and personal goals.
(2) Persuade purchasing personnel to buy the company's products and encourage customers to continuously expand the application of products. In order to gradually achieve personal business goals, achieve the goals of each product, complete the promotion plan on time, and maximize the investment income.
(3) Guide customers to correctly apply the company's products, so that customers who apply products can achieve the best results and ensure that the service for each customer meets the company's standards.
(4) Provide help to customers who apply the company's products, solve problems, remove obstacles, and establish and maintain a good image of the company.
(5) Ensure that the payment and credit meet the requirements of the company.
(6) Collect and provide comprehensive market information, including competitors' products and market information for the company's decision-making.
Responsibilities of pharmaceutical sales clerks 6 1. Collect customer information and establish the agent file management system.
2. Review the customer's delivery application, so as to control the customer's accounts receivable within the scope allowed by the company.
3. Management of product cross-shipment and return processing
4, monthly, quarterly and annual sales data (delivery, payment, product flow, etc. ) statistical analysis.
5. Assist the financial department to conduct agency reconciliation.
6. Review and management of monthly, quarterly and annual marketing expenses
7. Coordinate production, supply and sales plans to prevent products from being out of stock.
8, customer visit reception work
9. Put forward investment management suggestions and participate in drafting relevant management documents.
10, competitive product information, market dynamic collection, collation and evaluation
1 1. Other work arranged by the company.
Responsibilities of pharmaceutical sales clerks 7 1. The sales assistant is the assistant of the supervisor and assists the supervisor in the supervision and inspection. At the same time, we should give full play to subjective initiative, consider problems from the standpoint of the supervisor, and cultivate and improve the ability to work independently.
2. Be responsible for the data management of this department (see data management of sales department for details).
3. Handle the application of new customers and the distribution of new drugs and other related procedures, be responsible for contacting the Information Department, provide the accurate list of new customers to the Sales Department at any time, and timely and accurately reflect the sales situation in the "Sales Status Table".
4. Summarize the work log before work every day, summarize the order, refund and payment of the day, and send an email or fax to the general manager and sales manager.
5. Be responsible for the computer data screening of goods approaching the expiration date within 6 months and the report and tracking of out-of-stock goods reflected by sales staff.
6. Make statistics on sales volume, order return, customer visits, customer orders, customers without orders, customer list with purchase amount less than 65,438+0,000 yuan, payment return and other related data once a month, and submit them to the supervisor for analysis and report to the manager. (You can do it once a week under special circumstances)
7. Assist the Information Department to accurately input new customer data into the computer; At the same time, we should also do a good job of connecting with the financial office so that the sales department can grasp the customer's payable and paid situation in time, and then remind them in time.
8. Organize and properly keep all contracts and certificates signed by customers, attachments and materials issued by the company.
9. Do a good job in the warehousing registration of the data needed for sales to avoid the waste caused by repeated printing of data.
10. Complete all preparations before the implementation of the sales plan, such as price list, promotional materials, orders, contract materials, etc.
1 1, arrange the rotation of business personnel and telemarketers.
The usual workflow: check the previous day's sales report in the morning meeting-summarize the previous day's sales report-turn on the computer to convert data after the meeting-enter and summarize the work log and send it to the general manager and sales manager-sort out the department information and sales data-summarize the work log of the day.
Preparations before the implementation of the sales plan: making leaflets, price lists and detailed lists-making sales lists-preparing contract texts, supplementary agreements and contract numbers.
Responsibilities of pharmaceutical sales clerks 8 1. Complete the tasks assigned by the company and the manager, and proactively and predictably solve the problems encountered or likely to be encountered in the work.
2. Accurately grasp the sales status and payment return of the sales plan. When the situation is not good, the reasons can be found in time and accurately, and the relevant departments can be informed for timely adjustment.
3. Arrange the work of sales assistants, urge them to collect, standardize and archive data in time, and provide accurate sales information and sales payment information to superiors at any time.
4. Responsible for urging business personnel and telemarketers to strictly abide by various rules and regulations and improve gfd, service quality and service awareness.
5. Grasp employees' ideological trends, fully mobilize employees' work enthusiasm, help employees adjust their psychological state, and make employees devote themselves to their work with the best mental outlook and the highest enthusiasm.
6. Supervise and improve the environmental sanitation and goods placement of the sales office, contact relevant departments in time when problems are found, and be responsible for solving them.
7. Arrange the employees' work and check the employees' work completion every day. Randomly ask customers to evaluate salesmen and telemarketers, and record them in the files of salesmen and telemarketers to promote them to improve their service quality.
8. Preside over the internal morning meeting of the department every day, summarize the problems existing in the previous day's work and arrange the work content of the day. Understand the problems raised by business personnel and telemarketers in the work log and give them a timely reply.
9. Do a good job of "upwind water, downwind water". Let employees know about the company's initiatives and policies, but also care about the interests of employees, so that employees can truly integrate into the company.
A typical workflow of a day: presiding over the morning meeting-checking the work of the telemarketers on duty after the meeting-checking the work of the sales assistants, such as the management of computer data-checking the manners and service quality of the sales representatives, randomly asking customers to fill in the customer's comments on the sales representatives, and paying a return visit to the customers who check out-asking all departments to cooperate to solve the contents of the work log of the day, and issuing departmental contact letters for important matters.
The workflow in January is generally as follows: summarizing the work of the current month-planning the work of the next month-arranging the payment of business personnel and telemarketers after receiving the financial dunning notice-sorting out the list of dead customers and arranging the business personnel to visit at home.
Job responsibilities of pharmaceutical sales salesman 9 1, responsible for achieving the sales target of Chinese herbal pieces in this region;
2. Be responsible for the promotion of marketing policies of Chinese herbal pieces in the local area, tracking the progress of activities, summarizing the activities and checking the activities expenses;
3. Be responsible for the division and management of regional pharmacy files and pharmacy levels;
4. Be responsible for the maintenance of the customer status of the shop assistants, counters and directors of the terminal target customers in the responsible area, conduct shop assistant training, display and stack the products in the store, and ensure the main promotion to consumers;
5. Promote the consumption of Class A stores in stages, and actively cooperate with large-scale promotional activities or public relations activities organized by the marketing department;
6. Responsible for collecting the purchasing plan of Chinese herbal pieces in this region, and handling related issues such as return and quality.
Responsibilities of pharmaceutical sales clerks 10 1. Responsible for the development and management of terminal customers (time-honored pharmacies, Yiguang, Top 100 chains) in the jurisdiction, and complete the sales tasks assigned by the region;
2, responsible for the maintenance of key customers, do a good job of research and interaction between key customers and consumers;
3. Be responsible for the terminal promotion of the company's products and the product knowledge training of stores;
4. Responsible for recording, checking, arranging and improving the display of products in pharmacies and establishing good customer relations;
5. Pay attention to industry trends and collect market information.
Job responsibilities of pharmaceutical sales clerks 1 1 1. Formulate the sales strategy and activity plan of the responsible area, help the sales representative achieve the goal, and lead the sales team to complete or exceed the sales task through academic promotion;
2. Counseling representatives to improve their sales ability and academic promotion ability;
3. Lead the team to develop and maintain the hospitals in the responsible area;
4. Collect important policies and information in the responsible region and participate in the formulation of regional policies;
5. Visit and maintain important customers in the region to ensure their recognition of the company and products;
6. Effectively implement the regulations and other tasks assigned by the company.
Job Responsibilities of Pharmaceutical Sales Salesman 12 Job Responsibilities:
1, communicate effectively with customers online, understand customer needs, find sales opportunities and complete sales performance;
2. Maintain the business of new and old customers and tap the greatest potential of customers;
3. Communicate with cooperative customers regularly and establish good long-term cooperative relations.
Qualifications:
1, 20-30 years old, articulate, fluent in Mandarin and infectious in pronunciation;
2. Have a high enthusiasm for sales;
3. Have strong learning ability and excellent communication skills;
4. Tough personality, quick thinking, good adaptability and pressure resistance;
Responsibilities of pharmaceutical sales clerks 13 1. According to the regional business objectives issued by the provincial and provincial directors, formulate regional sales strategies and organize business representatives to implement and complete sales and development objectives.
2. Make the development plan of regional business personnel and establish an excellent and efficient team.
3. Guide and train sales staff to carry out business work, and ensure that business representatives in this region carry out their work in accordance with the company's rules and regulations.
4. Control the use of local expenses.
5. Control accounts receivable in this region to ensure timely and smooth payment.
6. Collect local market information, evaluate market capacity, potential and competition, and make market planning.
7. Make a good report, cooperate with all departments of the company, and maintain customer relations.
8. Tasks temporarily delivered by superiors
Job responsibilities of pharmaceutical sales clerks 14 1. Under the guidance of the superior supervisor, be responsible for the promotion and sales of new products in the hospital;
2. Visit customers as needed, promote products to customers, cooperate with the marketing department to organize and preside over product seminars, and continuously improve the market share of products;
3. Use professional standards to demand yourself and create a good image for the company;
4. Complete all reports and statements stipulated by the company in time.
Responsibilities of pharmaceutical sales clerk: 15 1. Responsible for market development in designated areas, establish customer files and daily maintenance.
2. Be responsible for product promotion, promotion and sales in the region, and achieve the sales target.
3. Responsible for the signing, performance and management of sales contracts.
4. Coordinate and handle all kinds of market problems and daily sales affairs.
Responsibilities of pharmaceutical sales clerk: 16 1. Responsible for the promotion and sales of the company's products in this area, and complete the task objectives;
2. Make quarterly, monthly and weekly hospital visit plans to ensure that a specified number of target customers are visited every week and month, and fill in the hospital visit report carefully;
3. Organize product department promotion meetings and clinical trials, and cooperate with the company to hold large-scale academic activities and sales activities;
4, timely feedback market information (customers, products, competitors, bidding, medical insurance, etc.). );
Responsibilities of pharmaceutical sales clerk 17 1, responsible for expanding sales channels and developing new customers in the pharmaceutical industry;
2. Responsible for maintaining customer relationship, timely feeding back customer information, and tracking and handling customer feedback problems;
3. Complete the sales targets and tasks assigned by the company, summarize and submit work reports regularly;
4. Investigate customer needs, understand customer trends, submit customer opinions, and report the progress to the boss regularly;
5. Visit customers regularly and establish a good cooperative relationship with them.
Responsibilities of pharmaceutical sales clerk 18 1, responsible for the development and maintenance of related channels in hospitals;
2. Be responsible for the sales of the products under its jurisdiction and lead the team to achieve the sales target;
3. Responsible for customer visits and customer information collection;
4. Assist in marketing activities;
5. Open up new markets, develop new customers and increase the sales range of products;
6. Be responsible for the information collection and analysis of competitors in the local market.
Responsibilities of pharmaceutical sales clerk 19 responsibilities;
1, responsible for the maintenance and development of the hospital;
2. Develop potential customers and maintain the customer status of existing customers;
3. Good interpersonal communication skills and service awareness; Accept customer complaints and properly solve problems;
4. Fully understand the market situation, report the competitors' situation and market trends to the superior supervisor in time, and put forward reasonable suggestions;
5, honest and trustworthy, hard-working; Obey the arrangement of the company;
Requirements:
1. Technical secondary school or above, major in medicine, pharmacy and related fields is preferred;
2. Familiar with the drug sales model and have more than one year's working experience;
3. Good interpersonal communication skills and service awareness; Accept customer complaints and properly solve problems;
4. Honest and trustworthy, hard-working; Obey the arrangement of the company;
Responsibilities of pharmaceutical sales clerks 20 1. Responsible for the sales management in the area under its jurisdiction, establish and manage the sales team, lead the team to implement the company's sales policy and complete the sales task;
2. Assist the extension specialist to formulate sales tasks and distribution indicators, visit the representatives every month in a planned way, and assist the medical representatives to solve the sales problems in time;
3. Responsible for the daily management, guidance, product training and evaluation of the team: organize regular monthly meetings, analyze and exchange market issues, and organize product knowledge training for team members;
4. Reasonably allocate the development tasks of office staff, promote the product development progress of hospitals, departments and customers, ensure the smooth completion of sales targets, and realize the sustained growth of sales of target customers;
5. Be responsible for collecting information of academic conferences in the region under its jurisdiction, and participate, organize, implement and evaluate according to the market conditions under its jurisdiction;
6. Reasonable distribution of sales resources in the area under its jurisdiction and scientific management of sales expenses;
7, responsible for the establishment and maintenance of key expert network in the area under its jurisdiction, and the transmission of medical information;
8. Investigate the information of competing products in the market under its jurisdiction, be responsible for collecting, sorting out and reporting market information and competitor information, do a good job in market research reports, and give timely feedback to superiors;
9. Complete all sales reports and statements on time and accept the supervision of superiors;
10, abide by the laws and regulations formulated by the state and strictly implement the management rules and regulations formulated by the company;
1 1. Obey and cooperate with the work arrangement of the company and superior leaders, and do their best to do their own jobs.
Job responsibilities of pharmaceutical sales clerk 2 1 job responsibilities:
1. Promote and sell the company's products at the terminals within its jurisdiction and complete the sales task;
2, according to the need to visit customers, sell products to customers, and constantly improve the market share of products;
3. Develop potential end customers and maintain existing customers;
4. Fully understand the market situation, report the competitors' situation and market trends to the superior supervisor in time, and put forward reasonable suggestions;
5. Formulate and implement the marketing plan of terminals within the jurisdiction, and organize various promotional activities;
6. Establish a good image of the company and keep the company's business secrets.
Qualifications:
1, college degree or above in medicine or marketing;
2. Gynecology, pediatrics, gastroenterology and other departments have resources and sales channels. Love drug sales and service, can adapt to business trip;
3. Strong independent working ability and social skills, good communication skills, coordination skills and teamwork skills;
4. Good health and the ability to analyze and solve problems independently.
Responsibilities of pharmaceutical sales clerk 22 1. Implement the company's sales strategy and achieve the company's sales target;
2. Understand customer needs, do a good job in information exchange feedback and after-sales service, and be responsible for the collection of accounts receivable;
3. Be responsible for tracking the sales and inventory of various varieties at the customer's office to ensure timely supply;
4, responsible for customer return processing.
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