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Will Ctrip refuse the letter if the interview fails?

E-mail or phone.

Under normal circumstances, in the case of unsuccessful Ctrip interview, the company will send an email or phone call to the applicant to inform the interview results and reasons. This kind of respect emphasizes the rights and feelings of candidates, and it is also a professional attitude of enterprises. Some companies will inform the interview results by email or telephone, and some companies will send formal rejection letters, clearly expressing the meaning of interview failure and sorting out interview feedback.

After several rounds of interviews and exchanges with the recruiter, Ctrip usually gives corresponding feedback within one week after the interview. Being rejected doesn't mean that you are not doing well in some aspects. It may just be that other top candidates are more in line with Ctrip's requirements in job selection.