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Overall work plan of enterprise department
Overall work plan of enterprise department 1
How time flies! A year passed in a blink of an eye. This year, with the momentum of previous years, the company stepped into the fast lane of rapid development, achieved rapid growth in benefits, and successfully listed on the Shanghai Stock Exchange. From then on, a company will be presented to the world with a brand-new attitude, and a new company with more vitality and vitality will be born. Its responsibility is to safeguard the interests of shareholders.
After the company goes public, the management level will be greatly improved, which is not only the external requirement of market competition, but also the internal requirement of its own development and growth. For the marketing department, it is both a kind of pressure and a kind of motivation to comprehensively improve the management level and keep up with the pace of the company's development. In order to achieve the overall management goal of the company's contract amount of 3 billion yuan, the marketing department has formulated the following work plan.
I. Information Network Management
1. Establish a direct leadership relationship
The marketing department is the functional department responsible for the construction and maintenance of the company's information network, information collection and processing, and accepts the leadership of the deputy general manager of marketing. There is a direct leadership relationship between the information manager of the marketing department and the regional marketing development assistant.
2. Establish a new organization.
3. Increase staffing:
(1), Information Administrator: There are 3 full-time information administrators in the marketing department, who are in charge of different areas and no longer hold other jobs.
(2) Market development assistants: there are two market development assistants in six offices in Zhejiang Province and one in the areas under the jurisdiction of other offices.
4. Strengthen personnel quality training
Before the Spring Festival, the recruitment and training of information administrators and market development assistants in various regional marketing departments will be completed, so that the quality of marketing personnel will be fully guaranteed during the implementation of the new management system. Choose and hire marketing assistants carefully, and don't make up figures.
5. Strengthen personnel assessment.
The establishment and maintenance of information network are specified in detail from the aspects of personnel allocation, resource guarantee and performance evaluation. And ensure this work from the system. Establish an assessment system for market information administrators, regularly patrol the areas in charge to guide information management, conduct targeted analysis and research, and urge them to establish and improve information management in a short time according to regulations.
Second, brand promotion.
1. In order to further promote the company's brand, expand the market share and take advantage of the opportunity of listing, we initially consider holding brand promotion meetings and seminars in Chengdu, the capital of Sichuan, Xi, the capital of Shaanxi, Urumqi, Shenyang, Changchun, Jilin, Guangzhou, the capital of Guangdong, Nanning, and Shanghai, the capital of Guangxi Zhuang Autonomous Region, to publicize and expand the company's brand, expand the information network, create more market space, and lay a solid market foundation for doubling the contract.
2. Strengthen the professional knowledge training and quality education for those who come into contact with the outside world, establish a good employee image and advanced corporate culture connotation, and leave a beautiful and deep impression on everyone who comes into contact with Hangxiao, so as to have a clearer and deeper understanding of Hangxiao and steel structure.
Third, customer reception.
Guest reception is still one of the priorities of the marketing department. Doing a good job of guest reception is the necessary premise and foundation of business contact. How to receive guests with good quality and quantity according to the relevant regulations of the company and the requirements of the business department is an important topic that the marketing department must seriously study and discuss. On the surface, reception is relatively simple, but in essence, customer reception is a very profound knowledge.
Overall work plan of enterprise department II
The position and role of the person in charge in the work is affirmative and can be called the leader of the whole department. Then to be a good person in charge, you must be able to lead the people in the department to success. The personal work plan template of excellent bank supervisors is as follows:
According to the actual situation of our accounting settlement work in the past year, next year's work will mainly start from three aspects: service, quality and quality. Now, the working ideas of our business department for 20__ years are formulated according to these three aspects.
First, take the customer as the center and do a good job in settlement services.
Customers are the source of our existence. As the sales department and external window, the quality of service directly affects the credibility of our bank.
1. We will continue to implement the "first inquiry responsibility system", "full-time service", "standing service" and "three-tone service" that our bank has always advocated, so as to ensure that every employee can treat every customer patiently and satisfy customers.
2. With the intensification of competition in the financial industry, customers' requirements for banking services are getting higher and higher, which is not only reflected in counter services, but also in our service varieties. In addition to continuing to do a good job in the agency settlement of public utility fees, taxes and fees, financial charges, traffic fines, BSP aviation agency and other businesses, we should also do a good job in the expressway network charging business, open-end fund acquisition business, securities business and other businesses that will be opened next year to improve our competitiveness.
3. Actively strengthen contact with personal business, participate in personal business, be familiar with personal business, and better serve customers. Although I have been working on the integrated business system, I have not been able to achieve real integration for various reasons, which is the lack of work in my sales department.
4. Taking banks as the classroom, a lecture on bank settlement methods will be held next year, which will increase people's financial knowledge, let customers know more about banks and get in touch with them at close range, so as to integrate into our business.
5. Continue to do a good job in telephone banking, self-service banking and online banking, and promote the use of online banking to quality customers.
Two, strengthen the management of internal control system, prevent risks and ensure the quality of work.
With the increase of financial crimes in recent years, we have higher requirements for operational norms and system implementation.
1, urge the science and technology department to replace the computer interface of our business department as soon as possible, and then implement the division of powers in strict accordance with the requirements of the integrated business system, with one post and one card, so as to enhance the rigidity of system implementation and improve the binding force.
2. Further strengthen the internal control and external defense of important links and positions, focusing on account management (ensuring the quality of the account opening unit of the Bank) and on-site service.
3. Further strengthen the accounting cashier system, strictly implement and check the accounting cashier system, and standardize the use and custody of accounting seals and blank important vouchers.
4. Focus on payment cipher sales, ensure the security of bank-enterprise settlement funds, and further improve the means for banks to prevent external settlement risks.
5. Standardize the business operation process, strengthen the daily inspection system of the chief accountant, find hidden dangers in time, reduce errors and put an end to settlement accidents.
6. Seriously perform the business guidance and inspection of the branch.
7, do a good job of regular assessment of accounting quality.
Third, people-oriented, improve the overall quality of employees
Staff quality is the foundation of bank development. Under the current situation of frequent personnel turnover, our business department urgently needs a high-quality team.
1, be a good citizen. Banking sounds beautiful, but it is full of competition and risks, so you need to have certain psychological quality and cultural accomplishment when you come to our sales department. In employing people, it is necessary to give full play to the ability and potential of employees and determine suitable positions, thus improving the enthusiasm of employees.
2. Strengthen business training, which is also the most urgent next year. Now the training plan has been submitted to the personnel department, and it is ready to train the basic knowledge such as cashier system, payment and settlement methods, accounting system of integrated business system, new accounting subjects and various emerging businesses.
Overall work plan of enterprise department 3
According to the company's total sales of 654.38 billion yuan and 50,000 units in Shenzhen in _ _ _ and the company's channel strategy in _ _ _, the following work plan is formulated:
I. Market analysis
The price war in the air-conditioning market has gradually started for several years. The low-end demand of the secondary and tertiary markets, along with the continuous improvement of urban construction and people's living standards and the arrival of the product upgrading period, has driven the sustained growth of the primary market, thus driving the expansion of the overall market capacity. Total domestic sales reached19.5 million units in _ _ _, an increase of 1 1.4% over 2000. It is estimated that it will reach 25-30 million units in 2000. According to industry data, the global market capacity is 55-60 million units. China's market capacity is about 38 million units.
At present, Galanz's market share in Shenzhen air-conditioning market is about 2.8%, but industry data show that it has been in the stage of "shuffling" in recent years, and its brand market share will be highly concentrated. According to the company's strength and product line in _ _ _, the company's sales target in _ _ _ is completely possible to be achieved. In 20__, there were about 400 air-conditioning brands in China, and by 20__, it dropped to about 140, with an average annual elimination rate of 32%. By _ _, under the "encirclement and suppression" of first-line brands such as Gree, Midea and Haier, the air-conditioning market in China became active. In 20__, LG was accused of dumping by the United States; Kelon encountered financial problems and its market share fell sharply. Shinco, Changhong and Oaks have also been adversely affected by enterprises and brands, and their market share has also declined. Japanese brands, such as Panasonic and Mitsubishi, were strongly influenced by Japanese entry into China in 20__, and their market share was relatively large. However, Galanz air conditioning has shown a rapid growth trend in the Guangdong market. However, the market base in Shenzhen is relatively weak, the team is still relatively young, and the brand influence needs to be consolidated and expanded. According to the above situation, the following work plan is formulated.
Second, the work plan
According to the above situation, we plan to focus on six tasks in the _ _ year plan:
1, sales performance
According to the company's annual sales task and monthly sales task. According to the specific situation of the market. Break it down into monthly, weekly and daily. Break it down into monthly, weekly and daily sales targets of various systems and stores, and complete the sales tasks in each time period. And improve sales performance on the basis of completing the task. The main means are: improving team quality, strengthening team management, carrying out various promotional activities, and formulating reward and punishment system and incentive scheme (according to the market situation and the actual situation of each time period). This work is always concentrated in the peak season. In the peak sales season, we will carry out strong promotion activities for professional home appliance systems such as Gome and Suning, and vigorously promote large-scale terminals.
2. Agency management and relationship maintenance
Effectively manage and maintain the relationship with existing K/A customers, agents or future K/A agents, establish customer files for each K/A customer and agent, understand the pre-sales situation and strength, and spread the company's corporate culture and new products in _ _ _. This work was completed at the end of August. Irregular transmission after the peak season and before the peak season. Understand the basic situation of each K/A and the agent in charge, visit regularly and communicate effectively.
3. Brand and product promotion
Brand and product promotion cooperate with and implement the company's regular brand promotion and product promotion activities from 20__ to _ _, and plan some low-cost public relations publicity activities to enhance the brand image. Such as "Galanz air conditioning health and environmental protection love my family" and other public welfare activities. If possible, joint promotion with various K/A systems can not only expand the influence, but also establish a good customer relationship. Product promotion mainly includes some "roadshows" or outdoor static exhibitions for product promotion and normal business promotion.
4. Terminal layout (in line with channel expansion of business lines)
According to the company's sales target in 2006, the popularity of channel outlets will be greatly improved. According to this situation, actively cooperate with the work of business departments at any time and place, and actively cooperate with the image construction of shops in shops, parks in gardens and cabinets in shops (according to the requirements of six atmospheres for the layout of company booths). Actively arrange positions for promotion, sample tracking and product display. This work is carried out according to the needs of the company's business department. The layout standard is strictly in accordance with the company's unified standards. (Special circumstances will be adjusted in time)
5. Planning and implementation of promotional activities
The planning and implementation of promotion activities are mainly carried out in the peak season from April to August 2006. One is to strictly implement the company's promotional activities, and the other is to flexibly plan some promotional activities according to the market situation at that time and the promotional activities of competitors. The theme idea avoids its advantages, attacks its disadvantages, and focuses on planning and implementation according to the company's product advantages and resource advantages.
Work plan of sales supervisor, sales department, real estate sales and 20-year sales.
6. Team building, team management and team training
Team work is divided into four stages:
The first stage: August1-August 30th.
Classic Oh, Day A, some promoters make key inspections and make quantitative assessments. Get rid of some people with insufficient ability, and focus on retaining about 40 people for key training. B, formulate the relevant team management system, clear responsibilities and scope of work, and improve the work report of the promoters. C. complete the training materials of galanz air conditioning system.
The second stage is from September 1 to February 1, _ _ _ _ _. The second stage is mainly to carry out systematic and intensive training for the main teams, cooperate with the company's brand and product promotion activities and plan a series of brand and product promotion activities, cooperate with business departments to expand outlets, actively carry out terminal layout construction, and maintain effective communication with the original terminals to maintain good terminal relations.
(1) the training system to arrange hierarchical centralized training.
Business personnel → promoters
Training lecturer
② Make use of weekly meetings to conduct centralized training for all promoters.
September 1-June 65438+1October1:Conduct four corporate culture trainings and industry knowledge trainings.
101October1-10/October 3 1: four professional knowledge trainings were conducted.
165438+1October1-165438+1October 30th: Conduct four-section training on promotion skills.
65438+February1-65438+February 3 1: Conduct mentality guidance, training and mentality construction four times at any time.
_ _ Year 65438+1October 65438+1October 0-65438+1October 365438+1October 0: Four promotion activities and terminal layout training were conducted.
February1-February 29th, _ _ _: Conduct on-site simulated sales training and on-site testing for all members. And at the end of each month, quantitative assessment is carried out to follow up sales.
Stage 3: February1-February 29th, _ _
① It takes one week to recruit promoters according to the number of outlets, and 10 days to systematically train, assess and screen new promotions. After a week's trial of qualified personnel in the store, the promotion of qualified personnel will be re-examined, and the positions and personnel will be finally determined to ensure that all terminals have a 20-year model sales work plan before March 1 year.
Overall work plan of enterprise department 4
In order to strengthen the planning and quantitative timeliness of the work of the personnel administration department of the company, the personnel administration department will formulate the work objectives and plans of the personnel administration department for 20 years according to the overall development plan and enterprise development direction of the company and the relevant information collected by the company in the past 20 years.
The main work plan and objectives of the personnel department in 20__:
1. Establish and improve various norms, management systems and employee manuals of human resources management. Time limit for completion: 12 to February 20__ _, drafting various management systems, and setting aside a week in February for 20__ every afternoon 14: calling the heads of all departments to study and discuss, and submitting the first draft to the general manager for approval. Officially promulgated at the beginning of the Spring Festival holiday.
Second, the recruitment and allocation of human resources.
1, according to staffing and 20__ annual flow. Analyze and evaluate the workload of each department and judge the number of missing staff.
2. Talent reserve: prepare for the supplement of middle managers.
1) In the recruitment process, the employing department needs to have clear employment needs:
When the personnel department determines the number of recruits through evaluation, it needs to communicate with all departments in depth to determine the quality, conditions and potential required by the candidates.
Time limit for completion: 20__, 65438+February, 20__, to 10, 65438+ 10, during which one day can be set aside separately, and the heads of all departments can be called to discuss and confirm.
2) Recruitment channels and methods: online recruitment, on-site recruitment and internal recruitment: employees.
Specific implementation time:
According to the summary of manpower requirements submitted by various departments and the actual manpower requirements of the company.
Third, the training and development of employees and the formulation of training plans are based on the training needs of various departments and the overall needs of enterprises, from basic skills training, quality inspection training, project management training, teamwork training, personal awareness training and corporate culture training for new employees.
Specific implementation time:
1. The Personnel Department communicates with various departments and assists them in preparing the 20__ year employee training plan, which is scheduled to be completed in March 2000.
2. Adopt the form of training: internal training materials; Network training; External lecturers teach in enterprises;
3. Planned training content: mainly focusing on training enterprise culture, system and job skills.
4. Training schedule: the internal training time is tentatively scheduled once a month, and it is communicated with the personnel department through various departments.
Fourth, establish a truly people-oriented corporate culture.
1. Establish an internal communication mechanism.
The key to the success of establishing communication mechanism is a triangle composed of three parties, namely, general manager, personnel department and employee department manager. Only by ensuring the stability of this delta will there be basic protection.
2, by holding some small and medium-sized activities every month to improve employee cohesion specific implementation time:
This work is included in the monthly plan, but it is a long-term and continuous process, which requires all employees to actively participate in the work of establishing corporate culture and create together to make Veyron's corporate culture really active!
V. Develop an externally competitive and internally fair salary structure 1 and the transparency of the salary system.
2. To establish a people-oriented salary method, we must first treat employees as partners in the company's operation, establish a salary system in which employees and the company share the same prosperity and losses, and then increase the proportion of employee benefits and rewards so that employees have a strong sense of belonging!
3. Establish a medium-and long-term salary plan considering the salary of core employees.
Specific implementation time:
Give appropriate guidance in the process of enterprise development, let employees identify with and implement the company's salary system, and constantly improve when problems are found.
Intransitive verb employee benefits and incentives
1. Employee benefits: buy social security for employees who have worked in the company for one year, ensure the most basic medical and work-related injury benefits for employees, and formulate a year-end bonus system to make employees recognized by their families and have a sense of belonging.
2. Plan to formulate incentive policies:
Quarterly outstanding employee selection and recognition, annual outstanding employee selection and recognition, establishment of internal promotion and salary adjustment system, employee rationalization proposal (proposal) award, establishment of departmental annual team spirit award and best creativity award, and establishment of internal competition mechanism (such as the last elimination mechanism).
1) Give employees a space for development and a platform for promotion.
Establish a perfect competition mechanism to encourage employees to compete for posts.
For employees who have performed well in this position and their abilities have exceeded the requirements of this position, but there is no vacancy at a higher level for the time being, they should be assisted by rotation at the same level, mobilize their enthusiasm for work with new positions, new jobs and new challenges, and learn more knowledge and skills at the same time, effectively improve their comprehensive quality and lay the foundation for their competence at a higher level.
2) Provide competitive salary level.
First, investigate the salary level of peers and around the industrial zone. Formulate a competitive salary system; Make the company competitive in the industry.
After the specific implementation time is approved by the general manager, the personnel department will formulate various welfare incentive systems, which will be implemented in strict accordance with the established objectives, policies and systems after being submitted for approval. This work is continuous. And conduct an employee satisfaction survey every month and quarter after operation. Feedback the survey information to the company, and adjust and improve the company's welfare policy and incentive system according to the survey results and the answers of company leaders.
Seven. The improvement and operation of performance appraisal system The fundamental purpose of performance appraisal is not to punish employees who have not completed the business volume and failed to perform their duties, but to effectively motivate employees to continuously improve their working methods, establish a fair competition mechanism, improve work efficiency, cultivate employees' personal awareness and sense of responsibility, find out the shortcomings in their work in time and make adjustments and improvements, thus promoting the development of enterprises.
In 20__ years, the personnel department will assist all departments to formulate and improve the performance appraisal system through in-depth communication with all departments, and persistently supervise the implementation and operation.
Specific implementation time
During the period of 20__, 1,1~ April, we will strive for in-depth communication with various departments and assist them to formulate performance appraisal schemes, and finally form the overall performance appraisal system of Veyron Company.
2. Main work contents:
According to the established performance appraisal framework and the shortcomings in previous annual performance appraisal work, the existing system and related use forms are modified, the feedback and improvement of the assessment results are tracked, and the link between the assessment results and the salary system is modified to ensure the benign operation of the performance appraisal work.
3. The implementation process is a continuous work throughout the year. The standard for the personnel department to achieve this goal is to ensure the establishment of a scientific, reasonable, fair and effective performance evaluation system.
Eight, the flow of personnel and labor relations
1. Take a moderate principle for normal personnel flow, which is an important way to maintain the replacement of China's personnel system. The turnover rate is too small, and the company can't get fresh blood, which affects its vitality. But excessive flow, especially outward flow, is a great loss for enterprises.
2. The specific implementation content is to effectively control the flow of personnel.
Further standardize the management of talent recruitment.
Strictly review the qualifications of pre-employed personnel, and the personnel department should also keep abreast of the ideological trends of employees, do a good job in their ideological work, and effectively prevent the abnormal flow of employees. And do a good job of resignation investigation.
Nine, strengthen the daily work and logistics management of the company.
1. Employees:
The first draft of the employee handbook has been completed and the employee team is being formed. It is planned to rectify next year1February.
2. Dormitory: The health discipline system has been formulated, and the company personnel should support and cooperate and stick to it.
3. Canteen: Relevant canteen management system has been introduced to improve the hygiene and quality of meals. According to the number of people who eat, set a standard and decide how much the food costs. At the same time, it can be flexibly adjusted according to the market situation of raw materials used in the kitchen.
4, standardize the job responsibilities of cleaning staff, make all areas of the factory clean and tidy.
X. Rigid implementation of the system The company has promulgated many rigid systems in the past, but some of them are mere formality because there is no rigid implementation of the rigid system. How to realize the rigid implementation of the system, first of all, managers should set an example and make unremitting efforts. We must consistently adhere to policy implementation, work deployment, and work inspection, and the inspection work cannot be relaxed. If an enterprise wants to strengthen its execution, it must attach great importance to managers when every scheme is introduced, and all aspects involving managers should take the lead in demonstrating and setting an example.
The specific implementation time is 20__ years, and the implementation system is continuously improved throughout the year.
Overall work plan of enterprise department 5
The work plan of the company's finance department this year is a year of rapid development of the company. Combined with the actual situation of the company, the financial department of the company will continue to do a good job in daily accounting and provide quality services, and at the same time strive to improve the financial system, promote standardized management, and provide high-quality and efficient guarantee and services for the company to become bigger and stronger. In order to make financial work better serve the company's business development, strengthen financial management, improve various financial systems, and make financial work play a better role in a standardized and institutionalized environment. The following financial work plan is specially formulated.
First, the guiding ideology of financial accounting work should play the role of "enterprise information system" to provide timely, true and reliable accounting information for internal managers and external users of accounting information. The financial department is the management, accounting, supervision and guidance department of enterprise financial work. Its management function is to prepare and issue the enterprise financial budget according to the enterprise development plan, and manage the implementation of the budget. Its accounting function is to check the company's production and operation, and its early warning function is to warn and prompt the chairman and general manager to feed back the company's funds. Do a good job in financial forecasting, financial decision-making, financial budgeting, financial control and financial analysis to improve the company's economic benefits.
Two. Target task (1) Complete daily accounting records and accounting work on time to improve work efficiency 1. Strictly abide by the Accounting Law, Enterprise Accounting System and other relevant accounting laws and regulations for accounting and accounting management, and improve the company's internal accounting control system, internal audit system and accounting system and methods.
Fourth, the focus and difficulty of collecting and sorting out work.
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