Annual Work Summary of Funeral Personnel

Funeral is a natural elimination of human beings, a civilized form of dealing with the remains of the deceased, and an integral part of cultural traditions. Today, I carefully selected articles about the annual work summary of funeral personnel for you, hoping to be of great help to you.

Annual Work Summary of Funeral Personnel (1)

Under the direct guidance of the competent department and the joint efforts of all the staff, Hanjiang Funeral Home has vigorously carried out the construction of professional ethics and insisted on high-quality, standardized and efficient service for bereaved families. Some achievements have been made. In the first half of the year, we mainly did the following work:

I. Completion of work objectives and tasks in the first half of the year. During the period of1-June, the whole museum cremated 9 bodies 18 19, a decrease of 95 compared with the same period in 2007. Operating income 1.37 million yuan, a decrease of1.37 million yuan compared with the same period in 2007. The main reason is that since 2008 1 month, the gasoline subsidy for drivers who come to the museum has been cancelled.

Second, in order to strengthen the management of state-owned assets and ensure the legitimacy of state-owned assets, according to the requirements of the district government and the competent bureau, it took two months to reissue the land certificate and real estate license of the funeral home.

3. According to the requirements of building a well-off village in an all-round way, an asphalt road with a length of 1.20 meters and a width of 6 meters was built in the first half of the year, which made it more convenient for bereaved families to go in and out of the funeral home to handle the funeral.

Four, combined with the creation of peace, pay close attention to the implementation of safety measures, safety work is the premise of civilized and efficient operation of the unit, in the first half of the year, we will speak at every meeting, so that every comrade can always tighten the string of safety. The concrete measures are: establishing a safe network; Established a safety leading group; Remove security officials; Formulate safety measures; A safety reward and punishment method was introduced, and the curator led the safety leading group to check each group once a week. Ensure the normal development of funeral home services.

Fifth, strengthen the implementation of the attendance system. Due to the particularity of our library's work, cremation work is concentrated in the morning, especially for bereaved families in Gongdao Town, gaoyou lake West and Hanjiang River. They arrive at the funeral home around 7 am in winter and 6 am in summer, asking for services. We changed the working hours in the morning accordingly, ensuring that we are on duty at 7: 00 in winter and 6: 30 in summer. Employees who are late twice will be deducted from the monthly bonus. Those who are late for more than three times may not participate in the year-end assessment. Thanks to effective measures, the comrades have a high degree of consciousness and basically arrived at their posts ahead of schedule.

The work in the first half of the year has been completed, but there are still some shortcomings. First, the number and turnover of cremated remains decreased slightly compared with last year, mainly because some measures were ineffective and there were not many ways and means in the fierce market competition; Second, the spirit of hard work and entrepreneurship of some comrades has weakened. They always think that we have lived a hard life in the past few years. Now that the funeral home is decorated, it's time for us to enjoy it. Therefore, these are all things that we must overcome in practical work. In the second half of the year, we will further broaden our thinking, innovate constantly, and strive for breakthroughs in service projects; Make a fuss about expanding publicity; Seek development in information understanding; Strive for standardization of internal management and resolutely complete the annual objectives and tasks.

The focus of work in the second half of the year is:

1. Intensify publicity: First, invest 1.2 million yuan in publicity expenses, and use the news media for publicity; Second, invite the leaders present to help publicize and invite relatives and friends to expand publicity; Thirdly, the hearse driver and trumpeter are invited to make positive publicity, so that bereaved families can understand the service advantages, environmental advantages and price advantages of Hanjiang funeral home, and finally let bereaved families choose Hanjiang funeral home to serve them.

2. Breakthroughs have been made in service projects, and progress has been made in cosmetic surgery of remains. First, send staff to study, on-the-spot investigation of other people's skills of placing flowers on the remains and the color matching of makeup and plastic surgery, and achieved good results. The second is to make pictures and put them in the billing office, so that the bereaved can feel the peace of their ancestors lying in the flowers with their own eyes and do everything possible to increase their income. The third is to provide menu-based services, and actively recommend paper coffins, happiness jars, stone tablets and other services.

3. Seek a breakthrough in corpse source. First, further strengthen the communication between the traffic police brigade in the same district and Yizheng Dayi squadron, grasp the traffic accident information in time, and strive to have no traffic accidents in Hanjiang section and Dayi section. The second is to strengthen the night duty to ensure that someone answers the phone 24 hours a day, and the unit leaders and drivers turn on the phone 24 hours a day, so as to get information at the first time and start in time. Third, the personnel are fully equipped, and there are a group of people at any time. Once they get the information, they will arrive at the scene immediately. 4. Seek standardization of internal management. In recent years, because old comrades have retired to the second line and there are many new comrades, they are not familiar with the service process and mechanical operation. In the second half of the year, first, let old comrades do a good job of mentoring and helping others, so that they can learn something both theoretically and technically. The second is to urge new comrades to study hard, conduct regular assessments, and adjust their positions through assessment. The third is to revise and improve various rules and regulations, manage people with systems, and bind people with systems. Through multi-channel study and practical operation, Hanjiang funeral home really has a team with excellent style, fine technology, ability to draw, make trouble and win.

Annual Work Summary of Funeral Personnel (II)

June, 20__+065438+10 was arranged by the company to study in funeral home cremation Teachers' Post in Weng 'an. These two months in Weng 'an are an important journey in my life. Now I will summarize my study and work in these two months as follows:

1. In terms of business learning, ask the masters around you modestly. By reading more, listening more, asking more questions and doing more, I strive to be familiar with the working environment and content in the shortest time, and at the same time read more funeral books, strengthen the combination of theory and practice, and accumulate my own business knowledge and practical skills. Through the patient guidance of the leaders and teachers of Weng 'an funeral home, I can basically complete all the work of the department and other temporary work arrangements. Through the study of professional ethics, I learned that as an excellent cremator, I should not only have rich professional knowledge, but also have the practical ability to solve and deal with various cremation problems in time. Only in this way can I meet the various needs of customers in my work, provide quality cremation services for customers, let the dead rest in peace, make the living comfortable, and require polite hospitality, civilized operation, kindness to the elderly, kindness to customers and kindness to equipment. Abide by the professional standards and ethics that a cremation industry should have. From June 1 1, I mainly learned the business process of the whole funeral home from the masters, mastered the transportation, dressing, cosmetic surgery and burial of the remains, managed the cold storage of the remains and made various records. I have mastered the basic skills of cremation, operated in strict accordance with the operating rules, and correctly worn and used labor protection articles. Through the guidance of the master and my own efforts, I have mastered the operation skills of the flat cremation machine and the ash receiving furnace from ignorance to inheritance, such as the procedures of entering the corpse, igniting, injecting oil, regulating pressure, discharging, discharging ash, sieving and sending ashes to the remains, and learned the cremation registration, operation and health maintenance.

1, body pickup:

The front desk service personnel of funeral parlour should register and verify the caller or the caller's death report. The registration contents include the name, gender, age, address of residence (residence), cause of death, name and contact number of the bereaved, relationship with the deceased, name and time of the recipient, etc. After verification, the funeral home leader will give instructions on the funeral registration form, and then send a corpse truck to the family home (or hospital or construction site) of the deceased.

In this process, registration, inspection and service should be done well. Registration content: the relatives of the bereaved family sign the funeral registration form, fill in the time of receiving the body, whether the body is preserved and the time of storage, and check: if the hospital dies, check the death certificate issued by the hospital; Abnormal death, check the death certificate issued by the public security (or traffic police) department; If you die normally at home or in a nursing home (welfare home), check the death certificate issued by the local police station (or village or neighborhood Committee) and check the status of the main organs on the surface of the corpse.

2. Body storage:

The funeral home will pick up the body by a corpse truck or send it to the museum by a social vehicle, and then the body will be stored in the freezer or morgue. In this process, registration, inspection and nursing should be done well.

Registration: hang the card with the name, sex, age, condition of the remains, signature of relatives, time of entry into the cabinet, storage time, signature of the corpse collector and signature of the custodian in the corresponding position in the freezer or tie it to the remains placed in the corpse storage room.

Inspection and nursing: whether the doors and windows of the morgue are closed and whether there are carnivores (dogs, cats, mice, etc.). ), the condition of the remains, and whether the freezer is normally refrigerated to ensure that the remains are in good condition.

3. Mourning: It means that the funeral home arranges the body in the mourning hall according to the wishes of the family members of the deceased for relatives, colleagues and friends of the deceased to hold farewell and mourning work. This process can best reflect the level of funeral service, so we should pay special attention to service work.

Services: plastic surgery, makeup, mourning hall cleaning, ice coffin cleaning, flowers, banners, elegiac couplets, wreath hanging, normal lighting and sound, etc. So that the mourning hall is solemn and solemn, and the mourners feel bored and depressed.

4. Cremation: After receiving the cremation notice instructed by the museum leaders, the cremator should go to the place where the remains are stored together with the bereaved family to confirm whether the remains are cremated. In particular, when the wrapped remains are sent to the museum, they should be opened for reconfirmation, and only when they are confirmed to be correct and normal can they be thrown into the fire. When the remains are burned in the furnace, they should also be observed, and pay attention to whether the remains are abnormal. All preparations must be made before cremation. Check whether the cremation equipment is normal; =570; Whether the instrument is complete; =57 1; Do a good job of equipment debugging before cremation. Three inspections and three pairs must be made before entering the furnace: = 569; Check the name, sex and age of the remains; =570; Check the cremation time and furnace type of the remains; =57 1; Check whether the service of the remains is complete, and then enter the fire after confirmation. When the remains burn in the furnace, observe the combustion situation, pay attention to whether there is any abnormality in the combustion process, operate in strict accordance with the equipment operation procedures, and make records.

5. Incineration: refers to the process that the funeral home cremates the remains, and then boxes them from the ashes in the cremator or corpse truck. After the cremation process, the remains must be carefully collected and cleaned. Do not spill or mix ashes, and it is absolutely forbidden to mix ashes. The whole process must be civilized, serious, meticulous and accurate, and the ashes must be cooled below 35℃ before they can be arranged. After receiving the receipt of the ashes, the ashes should be handed over.

Second, the equipment maintenance and maintenance:

1, the normal use of equipment depends on daily maintenance and inspection;

2. When the equipment breaks down in use, it depends on the operator's decisive analysis of the fault points and causes, and timely troubleshooting, which depends on more contact, more study and continuous accumulation of experience. At present, this is the weakest link among our four learners, and the failure that cannot be handled in time must be reported to the superior leaders.

Third, at present, the staffing, equipment and supporting facilities of our Fuquan funeral home are not fully in place, which will seriously affect our company's goal of opening in March.

Four. Now I have basically adapted to the requirements of the post. In my study and work, I know that I still have many shortcomings, such as my working ability and professional level are not high, and my theoretical level needs to be improved. In the future, I will try my best to do the following. I hope my leaders and colleagues will help and guide me:

1, consciously strengthen the study of theoretical professional knowledge, learn from colleagues around you, and gradually improve their theoretical level and funeral business skills;

2. Overcome ideological obstacles, be down-to-earth, improve work initiative, improve and perfect yourself in bit by bit practice, constantly cultivate your spirit of loving your job and dedication, and bring back what you have learned in Weng 'an to our Fuquan funeral home. At present, there are still many problems in the equipment of our funeral home in the initial stage of construction, so we will continue to optimize our equipment in the future practical work, and combine the actual situation of our local customs in Fuquan to strengthen the service consciousness of giving priority to bereavement and strive to make ourselves an excellent funeral worker in Fuquan.

Annual Work Summary of Funeral Personnel (3)

Funeral reform is an important content of socialist spiritual civilization construction and one of the important contents of building a new socialist countryside. Under the correct leadership of the Municipal Party Committee and the Municipal Government, the funeral work in our city has conscientiously implemented the Scientific Outlook on Development, adhered to the principle of civil affairs for the people, and achieved good results through the active efforts of the employees of the funeral system in the city. Great progress has been made in the funeral reform in our city, especially in cremation. Our Civil Affairs Bureau strengthened management and took effective measures to further improve cremation work. However, there are also some shortcomings. In the future, we should carry forward our achievements, do a good job in funeral work and promote the construction of spiritual civilization in our city.

In the first half of 20 _ _ _, there were 23 19 corpses in funeral home cremation, which was 192 more than the same period last year. There are 6 reburied tombs, including Pingfen 1045. Strengthen the management of funeral supplies market. During the period of Tomb-Sweeping Day, we will clean up and rectify the funeral supplies market in the whole city together with the Law Enforcement Bureau, the Public Security Bureau and the Industrial and Commercial Bureau, confiscate and destroy more than 600 bundles of burnt paper, and make the Xinmin funeral market develop healthily. In the second half of the year, our work will focus on taking effective measures to solve the funeral problem, strengthen management and promote the healthy development of the funeral supplies market.

20__ Work Review in the First Half of the Year

Due to various factors, some villages and towns still have burial. We work actively and take various measures to solve the burial problem.

The present situation and existing problems of burial;

In addition to some people from surrounding towns and villages who died in funeral home cremation and went to other places, some bodies were buried. Towns with serious problems are Dongsheshanzi Township, Taojiatun Township, Daliutun Township, Sandaogangzi Township and Nong Xin Township. It has affected the funeral reform in our city and directly affected the spiritual civilization and the construction of a new socialist countryside in our city.

Burial problem:

(1) The influence of the old funeral customs is deeply rooted. For thousands of years, the idea of "burying in the ground" has seriously affected the development of funeral reform, which is also the main reason for the funeral problems.

(2) Lack of understanding of funeral reform and insufficient attention to the issue of burial, resulting in the resurgence of burial in our city.

The measures we have taken to solve these problems. Strive for the attention of leaders, get the support of relevant departments, and strengthen funeral reform.

Funeral reform involves a wide range, which is a relatively socialized work, and it is also a work to change customs and customs and change funeral concepts. The work is difficult and needs the attention of leaders at all levels and the support of relevant departments. To this end, we take the initiative to report to the bureau leaders in a timely manner, report to the government, and strive for leadership attention. And assemble propaganda vehicles to publicize the great significance and laws and regulations of funeral reform in towns and villages, improve the understanding of cadres and the masses on funeral reform, create an atmosphere of funeral reform, and promote funeral work.

At the beginning of this year, the funeral problems in Princess Tun and Daliutun were mainly solved, and the support of local party committees and governments for funeral work was won. Publicity vehicles were assembled in the local area for extensive publicity. The Civil Affairs Bureau and Princess Tun government jointly issued a notice on funeral reform. The Funeral Management Office and Princess Tun government effectively prevented more than 65,438+00 burials. Through hard work, 6 1 person was cremated in the second quarter of this year, compared with 3 1 person in the same period last year, an increase of 100% year-on-year. At present, the cremation rate of Princess Tun is basically close to 100%. During the period of Tomb-Sweeping Day, the Funeral Management Office, together with the local industry and commerce, public security and other departments, cleaned up and rectified the funeral market in Princess Tun, destroying more than 0/00 pieces of wreaths and paper sticks. There are more than 320 coffins. Keep an eye on Daliu, which was cremated 1 17 in the first half of this year, with a year-on-year increase of 50%. Now the cremation work is basically on track. Coordinate with relevant departments, make concerted efforts to prevent burial. The funeral management office should be the staff assistant of the leaders of the Civil Affairs Bureau, strive for the cooperation of relevant departments, and promote the funeral reform. Practice has proved that as long as the main leaders attach importance to the funeral reform and all departments cooperate, a benign development can be formed.

Grave leveling project

In order to conscientiously implement the spirit of the Notice of the General Office of Shenyang Municipal Government on Strengthening Funeral Management and the Notice of Shenyang Funeral Management Office on Carrying out the Examination of Flat Graves and Related Funeral Work, the Civil Affairs Bureau set up a leading group for flat graves headed by the director, which is responsible for the supervision, guidance and inspection of the work of flat graves in various towns. All townships and streets actively organize and do a good job in sweeping graves this year.

Strengthen the management of funeral market and promote the healthy development of funeral market

According to the requirements of "Measures for the Administration of Sacrifice Work in Shenyang" and "Implementation Plan for Further Improving the Work of" Farewell to Bad Habits and Civilized Sacrifice "in Shenyang", the Funeral Management Office combined with the propaganda work of civilized sacrifice in our city to inspect and supervise the operators.

During the period of Tomb-Sweeping Day, the Funeral Management Office was responsible for managing the shroud store, which was of great significance to advocate "farewell to bad habits and civilized sacrifice". And check it. Funeral homes and cemeteries do not encourage people who come to worship to burn paper, and advocate using flowers to pay homage to their loved ones.

The funeral management office often focuses on inspecting the shroud shops in the city. At the same time, they discouraged grocery stores and grocery stores from burning paper and ordered them to stop burning paper. In violation of the provisions of dissuasion, give criticism and education, confiscation and destruction. Burning paper is forbidden in the main streets of our city this year, and the intersections of the main streets are guarded. This year, the burning of paper in the main streets and intersections of our city has been significantly reduced, basically achieving the expected results.

Strict management of funeral vehicles, regular inspection, regular meetings. Strict management of the city's rural funeral vehicles.

Annual Work Summary of Funeral Personnel (IV)

Over the past year, under the correct leadership of the Municipal Bureau and with the joint efforts of all cadres and the masses, our library has worked hard, overcome difficulties, achieved certain results, and successfully completed all the task indicators issued by the Municipal Bureau.

I. Main business work

(a) actively carry out the funeral home relocation and other construction work. According to the spiritual requirements and deployment of the city's civil affairs work conference this year, in 2__ 1 year, the city funeral home will focus on building a new museum in different places. At the same time, according to the general working idea of "concentrating all efforts and taking effective measures to ensure that the project starts as scheduled and strive to break ground before the end of the year", the work of clearing graves and leveling graves at the new museum site will be the focus of this year's work. The new building is located in the area of Qidaojiang Town, within the jurisdiction of tuanjie village City, with eight (Badaojiang) and three (Sandaogou) highways in the northeast, Shirenling in the south and Dongshan No.5 Team in the west. Covering an area of more than 200 mu, there are many cemeteries around. Since the beginning of this year 1 month, funeral inspectors have identified more than 300 graves in * * * *, and announced to the public through various media means that this area has been expropriated by the municipal government as * * * * public land, and the deadline is 165438+ 10/0. So far, it is true.

(two) seize the opportunity to deepen the funeral propaganda. Seize the favorable opportunity of "grave-sweeping in Tomb-Sweeping Day", the Municipal Funeral Management Office held a week-long "Funeral Publicity Week" in Badaojiang District and Jiangyuan District on the eve of Tomb-Sweeping Day, and made full use of radio, television, newspapers, internet, propaganda vehicles and other propaganda tools to publicize the principles and policies of the party and the country's funeral reform. By this year1October 20, 65438+20, the cremation rate was 98%.

Second, strengthen internal management to achieve a win-win situation for economic and social benefits.

First, do a good job in measuring quantitative indicators and improve internal target management. At the beginning of this year, after a period of accurate calculation, the reasonable data index was verified, and the target management of various operating departments such as the fleet, cremation workshop and funeral service center room in the museum was realized. Based on the principle of mutual benefit, the signing of the responsibility book of target management was completed. At present, all departments are running well, achieving the expected goal of increasing revenue and reducing expenditure. The second is the transformation of infrastructure. The existing cremator in our library was purchased in 2007 and has been running for 5 years. According to the requirements of the factory, once the number of cremated bodies reaches more than 5,000, the cremator needs to be overhauled. At present, the number of remains melted by two cremators far exceeds 5,000. Due to the long-term overload operation of cremation furnace, the hearth, flue and air duct are seriously damaged. It used to take 30 minutes to cremate a corpse, but now it takes about 40 minutes to cremate a corpse, and it consumes a lot of fuel. Among them, the situation of 1 boiler is particularly serious, the ash turns black, and there is a great opinion of bereavement, which has been stopped at present. At present, these two cremators have reached the point where they must be overhauled. For technical reasons, we decided to hire technicians from the factory for maintenance. The overhaul of two cremators is estimated to cost 220,000 yuan.

The second is to actively explore new service concepts. Catering to the high-consumption groups in the society, and grandly launching high-standard consumer services. Individual mourning halls are cleverly designed, carefully laid out and decorated, creating a warm, Jing Ya, luxurious and solemn mourning environment, allowing bereaved families to wake their loved ones in a comfortable and considerate environment, which not only comforts the dead, cares for the living, but also realizes income generation. The third is to advocate humanized service methods. In the process of service, our library sets service standards, standardizes service behavior, advocates humanized and family-friendly service methods, takes every customer seriously, actively puts himself in the other's shoes, completes every service link and comforts students. In addition, our library has taken the initiative to formulate preferential funeral policies for five-guarantee households, low-guarantee households and poor groups, which has received good social benefits. Due to good management and measures in place, as of1October 20th 10, the enterprise's income was 3.76 million yuan, an increase of 800,000 yuan over the same period of last year, reaching a record high.

Second, the problem of self-construction.

(1) Strengthen study and promote the improvement of the overall quality of all cadres and workers.

In order to comprehensively improve the political theory level and professional quality of all cadres, our library has carried out solid and effective learning activities purposefully and pertinently, and formulated a learning system in view of the particularity of funeral industry work. That is, there are relatively fixed study time, targeted study plan, complete and informative records and clear attendance records. Organize all the staff to study the Regulations on Funeral Management in Jilin Province, understand funeral laws and policies, and call on everyone to study funeral culture knowledge hard, so that all the staff can become professionals in their work. At the same time, strengthen the study of legal knowledge, and organize the study of People's Republic of China (PRC) Constitution, Civil Law, Criminal Law and other laws and regulations successively, so as to enhance employees' legal awareness, let employees consciously implement the party's line, principles, policies and laws and regulations, and turn the consciousness of serving bereavement into practical actions of carefully serving the funeral cause. Through the study, all cadres and workers have unified thoughts and clear ideas, and their political theory and professional quality have been greatly improved.

(2) Strengthen carrier construction and improve cultural quality. In order to strengthen the construction of two civilizations, our library pays attention to improving the level of civilized units by using various effective carriers. First of all, among the cadres and workers in party member, the funeral parlour is a "window" unit created for socialist spiritual civilization, which is a concrete embodiment of the industry image. First, take funeral service as a breakthrough in the construction of civilized units, polish the window of funeral service as a social public welfare undertaking, and do all the work centered on improving funeral wholeheartedly, so that it has a solid ideological foundation at the beginning of its establishment. Organize the study of the Outline for the Implementation of Civic Moral Construction, so that the basic moral norms of "patriotism and law-abiding, courtesy and honesty, unity and friendliness, diligence and self-improvement, dedication and dedication" determined in the outline are deeply rooted in the hearts of the people. Combine moral construction with professional work, deepen learning, and pay attention to practical results in specific practical activities. Second, pay attention to the construction of window morals to promote the development of funeral and interment, regard the construction of morals as the lifeline of funeral and interment work, and adopt the work style of "paying attention to it, making concerted efforts by all staff, strengthening internal quality, cultivating external image, seeking truth from facts, making full efforts, finding gaps and finding problems, and correcting problems in service work in time", and resolutely put an end to "the door is difficult to enter, the face is ugly, the words are ugly, and things are difficult to handle" and "eating, taking and handling". Firmly establish a "clean, civilized and efficient" industry image, effectively improve the political and ideological awareness and professional skills of employees, enhance the awareness of funeral laws and regulations and the ability to serve bereavement, and comprehensively improve the quality and level of service. The third is to carry out the education of party style, clean government and professional ethics in the museum. The political quality of cadres and workers has been greatly improved. Strengthened the common sense of cadres to abide by the law and put an end to all kinds of duty crimes.

(three) pay attention to the implementation of the system to ensure the orderly operation of the work.

Revise and improve the employee reward and punishment system, promulgate the employee percentage assessment system and vehicle management system, and clarify the employee code.

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