What should a foreign trade documentary clerk do?

What should a foreign trade documentary clerk do?

Foreign trade merchandisers can actually be called "senior clerks". The salary is relatively generous, but the requirements are also quite high. I hope everyone can continue to enrich themselves! Challenge yourself!

1. "If you want to be a boss, you must first be a salesperson; if you want to be a general manager, you must first be a merchandiser." If you want to learn management, the best thing is to start as a merchandiser. It is no exaggeration to say: "In a factory, relatively speaking, except for merchandisers, almost all jobs are execution-oriented. Only merchandisers' work is planning and management. ------ -Is it strange? No. All work in a factory is centered on customers and orders. As a merchandiser who works at the "level of orders", of course no one is more abstract and knowledgeable than him. It’s management!”

2. The job of a merchandiser is actually very important:

A. Merchandisers, who work in front of customers and orders, have become increasingly important in today's increasingly competitive market economy. In many companies, merchandisers have become the "special assistants" of the bosses

B． Merchandisers are the link between the company and the market, and between salesmen and customers

C. With the diversification, small batch size and accelerated pace of the commodity market, the quality of the merchandiser's work directly affects the company's service quality and corporate image

D. The work of a merchandiser is a very "comprehensive" and "marginal" "discipline": externally one must have the qualities of a salesperson, and internally one must have production management capabilities.

E. As the window for an enterprise to receive orders, follow orders, and ship goods, it is unimaginable that the merchandiser does not understand the operation of the factory's production links

F. In the production of orders, the executor is the production department. The delivery date achieved by the merchandiser who is responsible for the customer is almost "in the hands" of the production department. Therefore, the ability to communicate, follow up, etc. is particularly fatal. This is the challenging part of the job of a merchandiser.

G． Sometimes, the merchandiser is the assistant of the business manager; sometimes, the merchandiser is the assistant of all the business personnel in the business department; sometimes, the merchandiser is the assistant of the boss; more often, the merchandiser is the assistant of the customer. .

3. The position of merchandiser is a transcendence of the traditional organizational structure: it may be posted in the business department, the general manager’s office or the factory director’s office, but its work spans Departmental, it seems to be "commanding" many departments. ------So it is not only a transcendence of the traditional organizational form, but also a transcendence of the traditional "official-oriented" organizational style. Yes, it is no need to exaggerate: since the position of merchandiser was created, the management of Chinese enterprises seems to have reached a new level.

(1) The existence of an enterprise, the survival and development of an enterprise, are all based on orders. As the follower of orders, the work of the merchandiser spans the entire operation system of an enterprise. Every aspect! Chinese Clerk

(2) From the perspective of orders and customer requirements, although the "official" of a merchandiser is small, his "power" is huge! ----The key to the question is whether you can use it well.

(3) The "power" of a merchandiser comes from doing things: others are doing things, and you are not their immediate boss, so your communication skills, leveraging your strength, and The ability and technique of four or two to fight a thousand pounds are particularly important!

(4) A company’s customer information will be kept secret from many people in the company, but it is impossible to keep it secret from the merchandisers---in fact, the merchandisers are handling the company’s business every day. Customer Information.

So: on the one hand, the merchandisers are required to be loyal to the company, on the other hand, the bosses and general managers will naturally "love" the merchandisers!

(5) In terms of business management, merchandisers have a bright future! The enterprise takes orders as the main line, production is customer-centered, and management is centered on ordering. As a merchandiser---a merchandiser who works in front of customers and orders, in today's increasingly competitive society In the market economy environment, the importance of sales continues to be highlighted. In many companies, merchandisers have become the "special assistants" of the bosses

(1) With the diversification, small batch and rhythm of the commodity market The quality of the merchandiser's work directly affects the company's service quality and corporate image

(2) The merchandiser's work is a very "comprehensive" and "marginal" "discipline" ”: You must have the qualities of a salesperson externally, and you must have production management capabilities internally.

(3) As a company’s window for receiving, ordering, and shipping orders, it is unimaginable that the merchandiser does not understand the operation of the factory’s production links

( 4) In terms of order production, the executor is the production department. The delivery date achieved by the merchandiser who is responsible for the customer is almost "in the hands" of the production department. Therefore, the ability to communicate and follow up is particularly fatal. This is the challenging part of the job of a merchandiser. What should the documentary clerk do

1. Confirm the delivery date

2. Report quality and other problems in a timely manner

3. Make statistics on the trend of price changes What do merchandisers do?

To do things related to contracts and shipments, it depends on what company you are in and what the company's division of labor is. What are the main tasks of a leather goods factory documentary clerk

1. Follow up Single refers to a complete set of business processes from the beginning of the business to the end of the business, usually ending with financial accounting. Following the orders is to follow the evidence left by the business that has already occurred - various evidences, documents, reports, etc. to repeatedly simulate the business process one by one. Merchandisers are people who do the above work.

2. The main job responsibility of a leather goods factory merchandiser is to track products and service operations based on customer orders.

During the operation of the enterprise, full-time personnel are responsible for tracking products and tracking the flow of service operations based on customer orders. (Cannot ***, substitute) All people who work around the order and are responsible for the delivery date. You should be a production follower. What does a follower clerk in a blister factory do?

There are two types of follower clerks: sales follower and production follower. Their positions are different. Just go to the interview with a good attitude. What do the documentary clerks of communications companies mainly do?

General follow-up work is mainly divided into three aspects: (Reference)

1. Supervise the quantity and quality of orders placed by customers!

2. Following orders is an important bridge and link between customers and the production site. It is mainly able to convey customer opinions or complaints to the production site in a timely manner. (Note: in a timely manner)

3. In addition to ensuring the customer's delivery date, follow up on the production progress!

A merchandiser refers to tracking products and tracking the flow of service operations based on customer orders during the operation of the enterprise. of dedicated staff. (Cannot ***, substitute) All people who work around orders and are responsible for shipment and delivery dates are merchandisers.

The nature of the merchandiser’s job

The merchandiser is a salesperson. His job is not just to passively accept orders, but to actively develop business and follow up on sales promotions to prospective customers, with the goal of completing orders, and also to follow up on business orders. Therefore, merchandisers should:

(1) Find customers: find new customers through various channels and track old customers.

(2) Set goals: major customers and customers to be developed. Our work focuses and allocated working hours.

(3) Dissemination of information: Disseminate information about corporate products.

(4) Product promotion: proactively contact customers and display products for the purpose of obtaining orders.

(5) Providing services: after-sales service for products and services to customers.

(6) Collect information: Collect market information and conduct market inspections.

(7) Distribute products: When products are in short supply, they will be distributed to major customers first.

Merchandisers are business assistants; merchandisers often play the role of assistants to business managers. They assist business managers in receiving, managing, and following up with customers. Therefore, merchandisers must:

(1) Reply to the correspondence:

(2) Calculate the quotation

(3) Verify the order

(4) Fill in the reconciliation form

(5) Catalog, sample delivery and registration

(6) Customer file management

(7) Customer visit reception

(8) Handling of matters assigned by the supervisor

(9) Business liaison with relevant departments

The merchandiser is the coordinator: the merchandiser is responsible for the delivery of the products ordered by the customer Carry out tracking, that is, conduct production tracking. The key points of tracking are production progress, cargo declaration, shipment, etc. Therefore, in small businesses, merchandisers wear multiple hats, including back-office clerks, production planners, material controllers, and possibly buyers. In large enterprises, it represents the business department of the enterprise to urge the production and manufacturing department to request goods and track shipments.

The work characteristics of a merchandiser:

The work of a merchandiser involves almost every aspect of the enterprise, from sales, production, materials, finance, personnel to general affairs. The silhouette of a single member appears. Characteristics are: complex and all-round.

1. Big responsibility. The work of a merchandiser is based on orders and customers, because orders are the life of the company and customers are the gods of the company. Losing orders and customers will endanger the survival of the company. It is a heavy responsibility to do a good job with orders and customers.

2. Communication and coordination: The work of merchandisers involves various departments. The work of merchandisers and customers, planning department, production department and many other departments is a kind of communication and coordination. They are all about communicating with people on the premise of completing orders. Communication and coordination skills are particularly important.

3. Be a good advisor to customers: Merchandisers have a large amount of customer information and are familiar with their needs. At the same time, we also understand the production situation of the factory, so we can make suggestions for customer orders to facilitate customer orders.

4. The work rhythm is changeable and fast: The customers we face come from all over the world, and their working methods, work and rest times, and work rhythms are different. Therefore, the work rhythm of the merchandiser should be changeable. In addition, customer needs are diverse. Sometimes customer orders are for small quantities but need to be shipped on time. This requires the outside merchandisers to work quickly.

5． The work is comprehensive: the merchandiser's work involves all departments of the enterprise, which determines the comprehensive nature of his work. It is the responsibility of the sales staff to perform externally. What is implemented internally is production management coordination. Therefore, merchandisers must be familiar with the practices of import and export trade and the production and operation processes of the factory.

Quality requirements for merchandisers:

The nature and characteristics of merchandisers’ work determine the quality requirements for their employment:

(1) Analytical ability. Analyze the characteristics of customers and the price structure of products to facilitate quotation.

(2) Predictive ability. It can predict customer needs, the company's production capacity and material supply, which facilitates order taking, production and delivery arrangements.

(3) Expression ability. Good at communicating with customers using words and language.

(4) Professional knowledge. Be familiar with the product you are following. Understand the raw material characteristics, sources and ingredients of the product. Know the characteristics, style and quality of the product. Facilitate communication with customers and production personnel.

(5) The ability to interact with people. Work closely with personnel in various departments to help them fulfill customer orders consciously.

(6) The ability to deal with interpersonal relationships. Handle relationships well with customers, superiors, colleagues, and personnel from outside units. Use them to accomplish what you want to do.

(7) Legal knowledge. Understand contract law, bill law, economic law and other legal knowledge related to follow-up work. Know the law, abide by the law, understand the law, and use it. What does it take to be a merchandiser in a stone factory? How to do it?

Is it a merchandiser or a clerk? I work in a stone factory and I am responsible for drawings. . . Merchandisers need to take care of delivery and issue invoices, while clerks need to make photocopies and organize drawings and documents for draftsmen. Clerks may also need to handle warehouse management, record auxiliary materials, etc. It’s done by hand. I hope it will give you extra points. What do the merchandisers of shoe foreign trade companies usually do?

What documentary clerks generally do is:

1. Translation work, translating customer requirements into Chinese and making relevant files for suppliers, and translating relevant feedback from suppliers Notify customers in English.

2. Under the guidance of the salesperson, communicate with customers on order-related aspects, such as shipping, packaging, payment, etc.

3. Communicate with suppliers to understand various production procedures .

Step one: Get familiar with the customer. Find out the customer’s previous transaction information and become familiar with the customer’s requirements.

Step 2: Communicate more with the salesperson. If you are new, ask more questions. Of course, it is also important to learn more about soft terms of various transaction methods and how to write English correspondence.

Step 3: Learn more about product knowledge and reduce the chance of being deceived when communicating with suppliers. What does a documentary clerk in a battery factory mainly do?

A documentary clerk refers to a full-time employee who tracks products and service operations based on customer orders during the operation of the enterprise. (Cannot ***, substitute) All people who work around orders and are responsible for shipment and delivery dates are merchandisers. Different companies have different work arrangements.

1. The main work contents of the battery factory order clerk are as follows:

1. Monitor and coordinate the flow of orders to ensure delivery on time, quality and quantity;

2. Track the daily shipments of suppliers, and be responsible for going to the factory to inspect goods and submit relevant reports;

3. Preparation of customer and internal documents;

4. Assist other companies Handle department-related business;

5. Complete other tasks assigned by leaders.

2. The requirements for the position of documentary clerk in the battery factory are as follows:

1. Age 21 to 35 years old, no limit to male or female;

2. International trade required Relevant majors;

3. More than 2 years of working experience in documentary operations in related fields;

4. Familiar with trade documentary operations procedures and understanding of relevant supply markets;

5. Have strong computer operation skills;

6. Have team spirit, strong communication and negotiation skills, and strong sense of responsibility.