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Which one is bigger, the corporate sales general manager or the after-sales director?
The general manager of corporate sales and the after-sales director have different positions in the company, and they also have different powers and responsibilities.
The sales general manager is a senior management position responsible for the management of the company's sales department and the execution of sales strategies. They are typically responsible for setting sales goals, developing sales plans, recruiting and training the sales team, building relationships with customers, and more. Sales general managers have an important impact on the company's sales performance, and they usually need to have good sales skills and leadership abilities.
The after-sales manager is responsible for the management of the product after-sales service department and the execution of after-sales service strategies. They are usually responsible for setting after-sales service goals, formulating after-sales service plans, managing after-sales service teams, solving customer problems, etc. After-sales managers have an important impact on product after-sales service quality and customer satisfaction. They usually need to have good communication skills and problem-solving abilities.
In an enterprise, the sales general manager is generally higher in the organizational structure than the after-sales director. The sales general manager usually reports directly to the company's senior management and is responsible for the management and performance of the entire sales department; while the after-sales director usually reports directly to the sales general manager and is responsible for the management and service quality of the after-sales service department.
Therefore, in terms of position level, the sales general manager has greater power and responsibility in the enterprise. However, please note that organizational structures may vary from business to business, and specific authorities and responsibilities depend on the size of the business and industry characteristics. If there are specific circumstances related to a specific enterprise, more detailed analysis and answers can be provided.
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