Weekly work summary and plan for next week

Weekly work summary and plan for next week? To summarize, analyze and study the preliminary work, the core problem to be solved and answered is not what to do, how to do it and to what extent, but the overall evaluation and conclusion of the practical effect of a certain work, which is a macro-rational analysis and thinking of the preliminary work. The following small series brings you a week's work summary and next week's plan for your reference.

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# Weekly work summary and plan for next week 1#

This week, I mainly visited several 4S stores in Pudong, including Dongchang Volkswagen, Guansong Pudong Automobile Maintenance Center, Dongchang Buick Special Maintenance Station, Dongchang Audi, Yongda Buick, Yongda Pudong Baocheng BMW and other customers. Now I will summarize the above customer visits as follows.

First, Dongchang Volkswagen.

1. Now the after-sales manager of Dongchang Volkswagen is the newly appointed manager Ruan, who is mainly responsible for the external repair of the gearbox.

2. The main competitor is Miaoxing Volkswagen.

3. On the price level, the communication content mainly focuses on the product prices of 0 1N, 0 1V and 09G. The prices offered by Miaohang are 0 1N-4500, 0 1V-6000, 09G-7000 respectively, and our Fu Mei company added 500 yuan to this price.

Second, Guansong Pudong Automobile Maintenance Center.

1. Now the main person in charge is Manager Zhu of the Parts Department.

2. I got a general understanding of the maintenance situation last year in communication, and now the cooperation unit is Sihui. However, because I have worked with Fu Mei before, I also promised to do it for us, but I also need to give the other party a corresponding rebate.

Third, Dongchang Buick special maintenance station.

1, now the main person in charge is Master Shen and Manager Zhu of the Parts Department.

2. I have a good communication with the manager of the parts department, because his philosophy is quality and efficiency first, followed by price, so this is the customer base of Fu Mei Company.

3, they sometimes find some small time to do it, because there have been cases where a box has been repaired more than five times before.

4. It is also a comprehensive maintenance unit. Besides Buick, other cars should also be maintained.

Fourth, Dongchang Audi.

1. At present, the main responsible persons are Director Zhu and Manager Zhu.

2, communication is smooth, can make boxes for Fu Mei company.

Verb (abbreviation of verb) Yongda Buick.

1. Now the main person in charge is Manager Zhu.

2. The main discussion in the communication is how to cooperate, because GM mainly uses the recycled parts of its subordinate Tianmai at present, and because of the high price, the station still cooperates with us in order not to lose customers.

6. Yongda Pudong Baocheng BMW.

1. Now the main person in charge is Manager Huang.

2. In the communication, it is said that BMW Division and Sihui have signed a cooperation agreement, but they should continue to follow up.

# Weekly Work Summary and Plan for Next Week 2#

In a blink of an eye, I worked in Canon canteen for a week, and this "salad week" was quite fulfilling. In this line of work, you can't be a nine-to-five person: you get up at 5: 45 every morning and start work at 7: 30. Sure, we can leave at 3: 30 pm. Well, I sleep less, but I can avoid the rush hour. According to the theory of Chinese medicine, you must go to bed before 1 1 at night. Ha, now I have done it. A week later, I learned something about the work of group meals. Take advantage of the weekend, think a little and sum up.

difficult

Students who work in other operating points also said that this job is really hard. Compared with most jobs, it is true. If you are a manager, it is both mental and physical. To prepare meals for hundreds or even thousands of people in just four hours, kitchen staff need to work continuously. At least, what I have observed is this: ordinary people, after working for an hour or two, will say, "Let's take a break!" " "Then go for a cup of coffee 10 minutes, and then have a cigarette. However, in the kitchen of the canteen, I have never seen anyone stop to rest. If they are hungry or thirsty, they will go to the coffee bar for a cup of coffee and take it to the studio for a few sips to continue their work. Everyone can move quickly and neatly. Because every employee knows that if he is slow for a moment, it will affect the timely opening of meals in the canteen; If customers come in at dinner time and find that the canteen is not ready, it will be a big scandal in the canteen. It is not until half an hour before lunch that employees have a chance to stop, then spend half an hour filling their stomachs, and then continue to serve customers during meal time. For the canteen manager, it is even more tired. After working with the staff on 14 every day, you should stay, make a summary of the day, and then make preparations in advance for tomorrow's operation.

In addition to the intensity of work, group meals also have other pressures faced by the catering industry: food safety; The pressure in this area is even greater than that in ordinary commercial restaurants. If it is an ordinary restaurant, food poisoning may be only a few customers. If food poisoning occurs in a group meal, it is a matter for dozens or hundreds of people. By that time, this canteen will only have the choice of closing down.

But then again, no matter what you do, there will be career risks. Perhaps the group meal industry is relatively not as hard as some white-collar workers with super mental labor. In my opinion, the phrase "no pains, no pains" makes sense. If you want to do well, you have to suffer. Well, I'm happy to suffer.

Efficiency and quality

When I first started working, I was a novice after all, and I was always afraid of making mistakes, so I did everything carefully and tried to be meticulous and accurate. Then take my aunt to criticize me: you are too slow, speed up! You don't need to do such fine work, then you will be too late. She does have a point. On the first day and the second day, I hardly had time to eat lunch, and even ate a large plate of lunch for less than 10 minutes, which made my stomach feel terrible. I was thinking, it's strange that I don't have stomach trouble at this speed!

I really learned a lot from this aunt who has worked in the group meal industry for 30 years. She works very neatly, always finds the most suitable way to work, and then finishes it at a very fast speed without any delay. She often says to me, "Work at your right height and position, so that you can be efficient", "Do one thing at a time, clean up the venue as soon as possible after finishing one thing, and then continue", "Look at what you have first, and then prepare what you don't have", "Use your head, I hope to see your creativity" ... In such an old-timer, I have seen group meals for 30 years. This influence cannot be achieved overnight, and it needs long-term accumulation. Little by little, until today, she has her way of working.

Therefore, I think the problems reflected in her body may also be the problems existing in the group dinner now. Personally, I can't agree with some of her words right away. In terms of quality and quality, she said, "You don't have to be perfect, just have a decent quality, otherwise you can't finish it." From what she said, I saw two points:

1. In her opinion, time and efficiency are the golden rules, and finishing the task on time is the key.

2. Her ideas are contrary to those of customers; In the eyes of customers, "safe and delicious" is the standard.

In these two points, I found the contradiction between canteen management and consumer desire. Perhaps in the past 30 years, the concept of "high quality" of group meals was not popular, so managers did not instill this concept in employees well. This is also the disconnect between management and customer needs. Although, compared with the restaurant outside, the food in the canteen is slightly lower than the "delicious" standard. But for consumers who are demanding more and more now, "not delicious" is a fatal factor. Group meals are about finding a balance between "delicious" and "cheap". How to make a restaurant with guaranteed quality and low price is a key factor. I believe that today's balance is slightly biased towards the "delicious" side, and making "quality" group meals is the key to winning in the future.

food safety

I have paid special attention to this issue for a long time, because the domestic food safety is too worrying. Nowadays, consumers' attention to food safety and quality has reached a very high level. There is even a self-deprecating meal for bringing food. On the one hand, it is a distrust of "non-home" meals, on the other hand, it is also considered from an economic perspective. I think, whether at home or abroad, the regulations on food safety and kitchen hygiene standards are relatively perfect, and the key is implementation. Even in France, where hygiene standards are so important, the staff in the canteen do not quite abide by these existing hygiene standards. In the course of this week's work, I found many bad habits of canteen staff at work, which are some security risks. Further reflection, I think this is because safety is not heavy enough in the minds of employees. On the contrary, the weight of "benefit" and "finish the work on time" occupies an important position. But in my opinion, these practices only bring short-term benefits. Once customers find their defects, their dissatisfaction will only bring us more losses for customers. Only by putting more energy into doing safe and high-quality services can we win more customers.

I'm thinking, if I can make employees think like this: I do everything at home; The food the customer ate was for my relatives and for myself. The food and services made according to such standards will truly reassure and satisfy customers. Simply put, "Don't do to others what you don't want them to do to you." Suppose a pork chop fell to the ground while cooking. What would you do if this happened at home? Of course, you have to pick it up, wash it and put it back to cook. If it is too dirty and disgusting, then you can throw it in the trash can. In terms of economy and time, we have to pay more. However, in order to succeed, we must always take a long-term view and pay more attention to long-term interests. Ok, then let's take this thinking to make group meals, and I believe we can also make high-quality safe meals.

How to make employees work happily

At this operating point, I found that most employees were depressed at work, with no smile on their faces and a straight face all day. At work, there is little communication between employees, and most of them do their own work alone. The atmosphere of the team is average. But because every employee is hard-working, everyone's work efficiency is relatively high.

But in my opinion, the positive mood of each employee and a good atmosphere of the team are the guarantee for employees to work better. So, I was thinking, why is everyone in a low mood? I simply made the following analysis:

1. Observing all the employees, I found that most of them are black brothers, and the aunts are also French with low education; When asked about their salary level, most people depend on the minimum wage in France. Maybe they are also struggling to make a living and have low happiness.

2. Most people in the team are introverted, especially the three chefs. Usually they are silent and hard-working types. However, an uncle from Sri Lanka and an uncle from C? te d 'Ivoire are very lively and cheerful, and sometimes people occasionally make fun of them. These two people have become the source of laughter in the team. At the same time, I also noticed that the two of them (both uncles are in the same position, dishwashers) are also working quickly while laughing. Dishwasher is a very tiring job. Customers keep coming in with bowls after eating, and then they have to work quickly and continuously, but they can maintain high enthusiasm from beginning to end. I think this is largely due to their optimistic attitude and happy working style. Therefore, team structure and staffing are also an important reason.

3. Managers can be close to employees and maintain a certain degree of intimacy with everyone, so the pressure on employees from superiors is relatively small; But his leadership style is serious, which also affects the work style of employees to some extent. Therefore, the manager's leadership style is also an important factor affecting the team atmosphere.

Even in France, the phenomenon of occupational discrimination still exists. People who work in the canteen, except the managers, have a lower "status" in society than glamorous white-collar workers. I also have some experience in this point in a week's work. When serving food in the canteen, greet people who come to eat. Sometimes, they will receive a slightly contemptuous smile. Then, from the identity of employees, 70%~80% of employees are immigrants, Congo, C? te d 'Ivoire, Sri Lanka, Spain ... and this phenomenon is more common in China. In the eyes of most people, the "status" of cleaning aunts or serving dishes is low. Disrespect is everywhere. Therefore, based on this, it is probably one of the important ways to make every canteen staff feel that their work here is respected.

For me, I certainly hope my team is full of enthusiasm and vitality. I still have a lot to learn about how to build a happy team and make employees work happily. Management, a large part is the management of people, whether for team members or for their own management. Therefore, in the future practice, I hope to consider human factors more and observe how my manager handles problems and directs the team in various situations. Furthermore, I think I had too little communication with the manager and general manager of the operation point last week. I am surrounded by some experienced leaders, so I should make good use of them. Finally, I want to contact the company and take the initiative to get some opportunities to meet and communicate with experienced managers. After all, there are many capable leaders like Sourdis.

next week

Start cooking hot dishes next week. I know nothing about this field, so I will study hard tomorrow. After understanding the chef's working methods, try to design or find several Chinese dishes that can be used for group dining and are suitable for the existing working utensils in the canteen, and recommend them to the manager. This is a small goal in the near future. In the second week, continue to observe, continue to think and learn the basis of group meals.

A new week, come on, look forward to the next summary of your own thinking, and hope that at that time, it will be another progress.

# Weekly Work Summary and Plan for Next Week 3#

I. Work Review of Last Week:

1. Write the "red and black list" of the special inspection from August 9 to August 2.

2. Complete the first draft of the implementation plan for the three key tasks of combating corruption and promoting honesty.

3. Secretary Xiong held a departmental working meeting to convey the spirit of the speech of the Secretary General of the provincial company.

4. Work with Zhou Ge to complete the "review" schedule for leaders to visit customers.

5. Submit the list of participating stations of "People's Satisfaction Grassroots Station" of the provincial company to General Manager Tang and Secretary Xiong.

6. Complete the first draft of summary for creating grass-roots stations that satisfy the masses and deepening the brand building of power supply services.

7. Inform Tuanchengshan Institute of the relevant requirements and application forms of "grass-roots stations that people are satisfied with" in the province, and ask Tuanchengshan Institute to complete and submit the application forms before next Tuesday. Tell the person in charge of the customer service center to urge Tuanchengshan to complete the above tasks.

8. Notify the relevant units to complete and submit the Review Statistics of Rectification Activities before August 25th.

9. Contact the Biotechnology Department and the Metrology Center and ask them to cooperate to complete the relevant templates of the "seven steps".

Second, the experience in the work:

1. My work is complicated these days, and I obviously feel a little busy, confused and at a loss. Fortunately, leaders can remind them in time, adjust themselves in time and keep up with the pace of work.

2. Work initiative has been improved. Be able to take the initiative to inform the person in charge of the customer service center to urge Tuanchengshan to complete the declaration task; Can take the initiative to inform the relevant units to complete and submit the "Statistical Table of Rectification Activities after Bank Review" before the specified time.

3. I learned a lot of knowledge when drafting relevant documents and summing up my work, and I also improved my diction and sentence making.

4. Work efficiency has been improved to a certain extent. Can be implemented quickly after the leader explains the matter. Problems encountered in the work can be reflected to the leaders in time.

Third, the shortcomings in the work:

1, the work is not detailed enough. When editing files, typos, formatting errors and punctuation errors often occur. In future work, we must avoid similar problems. After writing the article, read it several times, correct the basic text errors, and then give it to the leader for revision.

2. The awareness of independent work needs to be improved. This may be because we still don't understand the meaning of agency responsibility. The so-called special task is the person who bears certain responsibilities. We will carry out what the leaders tell us, and we will bear the responsibility. Taking the drafting of a document as an example, we should not only draft the document itself, but also consider the completion time and results of the tasks in the document and pay attention to the final implementation of the work.

3. The business is unfamiliar, and the drafting documents are not professional and concise enough. In the future, we should read more documents written by others, read more professional books and consult more experienced colleagues and leaders.

4. When there are many things, it is easy to panic and forget things. When dealing with a single thing, it is more comfortable. Once there are many things, it is easy to disrupt the war situation and forget it. In order to avoid this phenomenon, we must make a good record of things, make good arrangements, write them down in a notebook, put them where we can see them at any time, and remind ourselves at any time.

Fourth, the work prospects:

The above is a summary of last week's work. A week's work, there are gains and progress, but it also shows the strangeness and shortage of business. I hope I can adapt to the requirements of office work soon, and I hope my working ability and writing level can be exercised and improved at work.

# Weekly Work Summary and Plan for Next Week 4#

This semester, I have received English classes in Grade One, Grade Three, Grade Five and Grade Six. Except for Grade One, the other three classes are "disorderly classes". Therefore, the policy I set for myself this semester is not to let my children get into the top spot, but to find ways to make habitual students make every student work hard to make progress. Therefore, the homework at the beginning of this semester mainly lies in the adjustment of discipline and students' study habits.

In the first grade, the policy of "Happy English, Happy Learning" is implemented, which makes children feel that learning English is very interesting and brings freshness to children. This Wednesday's class is mainly to teach children to demonstrate and handle short instructions in class and entertain them with short English every day. The professor wrote the English song "Hello, Allen". I made a big taboo on songs, and I forgot the rhythm of the songs I taught at that time. Fortunately, my friends are all super-memory ... I must pay attention to my homework in the future. ...

In the third grade, because the students in this class have been exposed to simple English in the second grade, the relevant contents of school-based textbooks have also been learned, and there are more boys in this class, and the discipline is not easy to deal with. Use the word "smart" at the beginning of class, theoretically let children understand that English learning is related to ears, eyes, mouth and heart, let children have this meaning from the beginning, and consciously bring their own ears, mouth, eyes and heart in class. This week, I will teach sayhello at the top of the new textbook and four three-part words. Teaching song abcsong, Little Pot Friends prefer English songs with action and rhythm.

I took the fifth grade class last year. There are more than 50 students in this class, 19 girls, and more than a dozen boys don't study, so it is difficult to attend classes. This week, the main thing is to tidy up the classroom order. The new lesson is two class hours.

Both the fifth and sixth grades used some instructions learned in the efficient lecture hall during the summer vacation, and the effect was good. In the sixth grade, the system of group leader and deputy group leader is implemented, and five-step discipline records are made. At first, the effect of grade five was not as good as that of grade six. But the enthusiasm and mood of the students have improved a lot.

More improvement is expected in the second week.

# Weekly Work Summary and Plan for Next Week 5#

It has been a week since I came to the company in a blink of an eye (August 4th to August 1 1), and I have gained a lot during my tenure as a front desk clerk. During this week, I tried my best to adapt to the environment and work content here. In order to complete the task better, I studied the post knowledge and work requirements seriously. The specific contents of this week's work are summarized as follows:

1, telephone answering and transfer

2. Express delivery and registration

3. Visitor registration

4, canteen daily purchase unit price registration

5. Register the daily meals in the canteen and post a copy on the bulletin board in the canteen.

6. Distribute and collect overtime (value) classes and leave forms.

7. Payroll payment

8. Confirm the theme of the manuscript every month and notify all departments to contribute.

9. Collect daily newspapers and put them in the newspaper reading column.

10, commodity purchase order form making

1 1. Make a weekly attendance form and save the original data.

12, printing of ordinary blank forms and application forms

13. Issuance of employee attendance cards and meal cards, and recharging of meal cards.

14, assist logistics in handling affairs.

15. Monitor whether there are substitutes for attendance in the morning and evening.

The progress of work this week made me realize that,

First, the importance of the work of the front desk clerk. Don't miss every phone call. Maybe this phone call is the source of the company's business. If you don't miss every call and ask one more question every call, you can get rid of many sales and advertising calls, reduce unnecessary troubles within the department and improve the work efficiency of other colleagues. Understand the responsibilities of various departments in the company and save more redundant communication time.

Second, learn by doing. I need to accumulate more in this position because of my lack of work experience as a front desk clerk in the past. Thanks for the guidance and understanding of my superiors and colleagues during this time, so that I can integrate into this work more quickly and complete the task as soon as possible.

Third, finish the work seriously and pay more attention to the details. Answer the phone kindly, and be more patient with sales and advertising calls. The classification and arrangement of data should be clear, and the data can be found out at the first time when it is needed. Treat colleagues in the department with an open mind, treat people sincerely, and be kind to people and things around you.

Fourth, expand the knowledge and fill the work. We should keep common sense in mind, and humbly ask colleagues in the financial department for other related knowledge, such as financial statements. In a word, we should broaden our knowledge in our work in order to finish our work better.

The plan for next week is as follows:

1. Provide job adaptability, do your job well on the premise of quality and quantity, and learn other knowledge from colleagues.

2. Strengthen the study and improvement of the position of front desk clerk.

# Weekly Work Summary and Plan for Next Week 6#

1. Marketing personnel will focus on dunning this week. The deadline for the assessment of dunning recovery rate in April is May 7th, and the assessment results will be announced next week.

Two, the inspection room issued a special report on the results of the general survey of water meters in the industry, and gave informed criticism and a warning to the salesmen within their jurisdiction who found that the water price did not match, and ordered them to make adjustments.

Third, arrange the meter reading next week, and ask the marketing staff to check the implementation effect of the three notices when reading the meter, make statistics on those that are not in place, and implement them as soon as possible after reading the meter.

4. On the afternoon of May 7th, a company held a May work meeting, which conveyed the economic indicators of the head office in April and the spirit of the mid-level regular meeting, and summarized the recent work progress of a company. At the meeting, Manager Chen pointed out that the quality of a company's work has declined recently, and asked the inspector of the supervision office to be in place, learn from the experience of water meter survey in special industries, and do it carefully in the future.

5. This week's study is organized by customer service area 3. The study theme is that employees should have a positive work attitude. From the next study, adjust the learning form: lecturers from all departments teach at the same time, judge the advantages and disadvantages on the spot, and improve the importance of learning and learning efficiency.

Sixth, realize the conversion of table pool in table class.

Seven, this week's watch change class * * * watch change 1 1.

# Weekly Work Summary and Plan for Next Week 7#

Understand the daily sales situation of each store and keep abreast of the sales situation of each store.

Supervise district managers to train employees in the store on new products and evaluate the store.

Understand the personnel situation of each store, and assist the finance department to follow up the store rent list and tax payment.

In order to do a good job in office management, according to the trial draft of attendance management system of Beijing headquarters, the attendance system of Haisheng Company was formulated and submitted to the general manager Zhang for review before implementation.

Organize Haisheng social security plan, count the details of social security personnel, and declare online. Because the processing time is 165438+ 10/4, which falls on a Saturday, the online application processing time is 165438+ 10/9, and the processing time is 2 to 3 working days after the application. 》

In order to improve the efficiency of the office, according to the intention of General Manager Zhang, two clerks, an accountant and a warehouse manager were recruited. After five days of internship in the shopping mall, the warehouse manager has been arranged to take up his post and be familiar with the daily work flow with the warehouse department. Liu Xiaoying, a clerk, worked as an intern in this shop for three days. Because of her good performance and the increased workload of the management company on Monday, she has been arranged to work. Her main job is to assist Tan Qiaojuan in making statistics of various reports. Another shop assistant, Chen Dongyou, has arranged an internship at Honghu Store for 3 days. The plan is to send it to the franchise department and make arrangements after the internship assessment. Xinhui Ji Mars has arranged an internship in the next store for one week, and is currently in Qianjin Store. The specific work will be decided after the internship assessment.

The member's day summary:

The total sales of direct stores in Guangdong on this membership day was 65,256 yuan, a decrease of 6,062 yuan from last month. 2 yuan. However, there were three more stores this month, so generally speaking, this month's membership day failed to exceed the plan as expected. This requires us to make a summary. Some stores have an increasing trend in membership day, but our big stores, Chang 'an stores, Zhanjiang stores and Nanhai stores are all declining. I will communicate with the regional manager in a more timely manner, analyze the reasons, improve the deficiencies, and work harder in the remaining ten days to create a proud performance. Our sales on the member's day are enough to witness the degree of care of each store for the maintenance of members.

In the next ten days, colleagues in Guangdong will work together with Qi Xin to make progress and complete the task.

Comments: On this week's member's day, Qianjin Store failed to break through 10,000 yuan continuously, including 878. 1, Huiwo 6803.2, Nanning 6 173.7, Cheng Nan 5830.3, Chang 'an 5352.4, Jinjiang 485 1 and Huiji 3349, but actually the overall sales volume was also. Therefore, it is necessary to do a good job in people's work, reasonable adjustment, reasonable incentive system, reasonable management training and reasonable sales planning. I believe we can complete the total sales task of this month in the remaining 1/3 of this month.

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