Responsibilities and requirements of front office supervisor

The responsibility of the front office supervisor is to arrange personnel to entertain customers, which requires good coordination and communication skills.

The front office supervisor needs to be fully responsible for all the management work of the department, formulate the business indicators, work plans and various rules and regulations of the front office and organize their implementation. Responsible for the management of departmental assets, ensure that the company's property is not lost, and do a good job in the management and maintenance of departmental equipment.

At the same time, we should have a good sales awareness, strive to improve the level of the front desk, and assist the customers at the front desk to work with customers and sell other products. Do a good job of coordination and contact between the front office and various departments to ensure smooth cooperation with guests as a whole.

The supervisor is mainly responsible for the daily management of the recruitment of waiters, staff training, deployment, attendance and so on, paying close attention to the standardization and implementation of hotel management services, and taking the establishment of standardized management order as his important duty.

Overview of supervisor's work plan

In my work, I strictly follow the requirements of the company, seriously improve my work and actively develop my business ability. And during the work, I will conscientiously complete my work and responsibilities in the department. Over the past year, under the training and instruction of the leaders, xxx, although not the best predecessor, has greatly improved his work and not only gained more achievements in his work.

In the face of this year's work promotion, I actually didn't adapt to this change at first, and I always made mistakes in my work, but it is precisely because of this that I can understand my problems in my work from the reflection of my work, so as to improve and improve better.