Where is Taobao’s headquarters?

Taobao is headquartered in Hangzhou, Zhejiang.

Alibaba Xixi Park, No. 969 Wenyi West Road, Yuhang District, Hangzhou, Zhejiang. Taobao is a comprehensive retail district under Alibaba. As its scale expands and the number of registrations increases, Taobao has formed a complete logistics chain and commodity supply chain, with a reliable shopping experience and a large consumer group.

It is a comprehensive C2C online shopping retail platform founded by Alibaba Group in May 2003. It has nearly 500 million users, and the number of online products on the platform exceeds 800 million items per day on average. 48,000 items can be sold in one minute.

The convenience of Taobao

Taobao has also recently launched a logistics hosting function, which can provide users with customer service services. That is, when the package encounters an abnormal situation, the customer service will proactively contact the logistics company, follow up and coordinate related matters. At present, this function has been opened to 88VIP and is gradually being released to all Taobao users to ensure full coverage during Double 11.

In order to solve the online shopping problems of elderly users, Taobao will launch exclusive manual customer service for the elderly in the "Elders Mode" during this year's Double 11 to provide pre-sales and after-sales services, rights protection, refunds and other services. In addition, when users purchase medicines, this customer service can also provide free pharmacist consultation services to help the elderly use medicines scientifically.